All Wooqer Reviews

1-25 of 66 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Very nice platform

PROS

Good app and useful feature t perform digital operations. We built all store SOP on wooqer in few minutes .It also provides 100% transparency.

CONS

Waiting for new updates and features.

AGNIESZKA

Entertainment, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Simple, user-friendly and worth every penny spent!

PROS

Wooqer has endless possibilities to get rid of manual paperwork, improve processes, save time, save environment and increase productivity. Easily accessible on-the-go thru an app or a static desktop version. No need to be IT savvy or a techy person, just drag and drop the questions you wanna include in your process and off you go. It's like LEGO blocks: you chose the size, the color and the shape and where you wanna place the blocks. Plus, all platform updates are free of charge to all platform users across the globe and they happen quite often.

CONS

Unfortunately, every story has two sides. Same is for Wooqer. I would love to see management dashboards available on the app for even quicker access to the important information.

Reason for choosing Wooqer

Because of all the benefits I mentioned above :)

Mohammed

Luxury Goods & Jewelry, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2022

The Biggest mistake

The application is too much complicated and making our life too hard we are suffering from it from the 2nd week of purchase. Very much difficult to submit a process, not able to attach images, a process needs to be filled 4-5 times to complete and submit it. Since 6 months we are waiting for a peaceful use of the application and till now we have not received it yet. Really having a hard time to use the app especially the front end users with IOS devices (which 85% of our employees are using).

PROS

All the features that was introduced at the time of purchase was good and satisfying

CONS

It does not have a task and approval tracker, video attachments from laptop is not possible while sending task, when documents are send the users are not able to download in there device, Lack of store wise report in the web, When a process or module assigned to users the summary, objective, instructions are not being displayed in the mobiles which is very difficult for the administrators as it needs to be explained via mail or via call, The screen blacks out when attaching images, The VE gallery that was provided the filter is not working. For live image mandatory questions the users are able to attach images from the laptop gallery which the users are doing to skip the pressure the users are going to face if the work is not done as per the timing.

Reason for choosing Wooqer

Because we thought it was a good application which was completely wrong.

Vivek

Supermarkets, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Maximize Your Productivity with Wooqer: An In-Depth Review

Its features and benefits can help businesses save time, increase productivity, and improve their overall performance.

PROS

Wooqer automates repetitive tasks and workflows, allowing businesses to streamline their operations and focus on higher-level tasks. Teams can collaborate in real-time on projects, tasks, and processes, increasing efficiency and reducing errors

CONS

customization Required as per organization wise or modify some standard process as per business requirement

Rahul

Retail, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

IT Assets Management

Good Application with attractive features.

PROS

One of the benefits of using Wooqer is that it can help businesses to streamline their operations, improve collaboration among team members, and increase efficiency. The platform also offers customizable templates that can be used for various tasks, such as conducting audits, creating surveys, and managing employee training programs.

CONS

Most useful is a very customize the product for user requirements.

User Profile

Abdul

Verified reviewer

Retail, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2019

Store Manger Review

PROS

Easy to access, I can use it in my mobile

CONS

it does not work well with google chrome

Vendor Response

Dear Abdul, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. Please feel free to reach out to help@wooqer.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Dear [NAME OF REVIEWER], thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. Please feel free to reach out to help@wooqer.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Replied September 2020

Anjali

Industrial Automation, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Excellent

Its nice convenient to use

PROS

Nice product, help us to conduct schedule check on store opening and closing procedures

CONS

Waiting for new task reassignment upgrade.

Reason for choosing Wooqer

User friendly enterface, easy to implement

Anchala

Education Management, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Excellent product

PROS

Easy communication direct with ground staff.easy user interface

CONS

Waiting for another update new version of wooqer

Ferhat

Machinery, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Wooqer ensure the team syncronization

PROS

Wooqer helps us to stay in line with the project requirements and syncronized with each other as a team.

CONS

Although currently Wooqer has powerful integrations, the number of third party integrations can be increased.

Ankit

E-Learning, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Excellent platform to manage front end team

Excellent

PROS

User friendly interface wooqer has helped alot in reducing munden boring tracing and saving us time

CONS

Waiting for new updates and features

Reason for choosing Wooqer

Having good interface

Anonymous

1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Awesome product and very handy

PROS

Good app for my day to day work before my company implemented this application documenting my work was almost physically challenging but now my work has become more efficient because all things related to my work is in one application

CONS

Waiting for new automatic task generation feature

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Best Digitalization tool

PROS

Easiest UI and have multiple functionality, SOP creation Audit and learning management is super easy with Wooqer.

CONS

Require some enhancement in centric Reports

Shreya

Verified reviewer

E-Learning, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Excellent Product

Good interface

PROS

I use this app every day understanding tech & keeping track of my task & activity has become simple.

CONS

Waiting for the new feature of task reassignment.

Sunil

Retail, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

WOOQER - A business Oriented tool

It helps users to identify and work very fast on the business culture for the set process by organisation.

PROS

It has a most unique features which helps the Retailers to Run standardised way of working process . It’s intuitive interface and customisation makes compatible for any business.

CONS

The feature which must be improved is playing of the videos which pop ups every time and can be avoid to face such issues by users.

Dipak

Apparel & Fashion, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2022

Baazar Kolkata- Feedbacks

PROS

The approval hierarchy feature (RA Rules) is the most impactful. It's as simple as WhatsApp for users.

CONS

The most unliked feature is mail notification because it discloses the content creator's Email ID and Phone Number. In addition, it becomes more painful when creating a process URL, and the URL gets distributed outside the organization for data collection.

Fiaz Ahamed

Retail, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed September 2019

Excellent

It was a nice journey with wooqer, and very friendly access overall.

PROS

it is quick, i didn't get any delay in opening the home page.

CONS

few videos ware unable to open , but to pop up for the delay.

Reasons for switching to Wooqer

as it was lot of paper job for feedback's and checklists.

Vendor Response

Thank you so much for your kind words, Faiz. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!

Replied September 2020

Edwin

Supermarkets, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2022

Improvements needed

application is good, but need to recheck the possibility of modifying it for better.

PROS

Geolocation & the time taken for submission

CONS

1. there are no automated reports which we badly needed as we are reporting on a daily basis with regards to execution. 2. minimal or will take a few days first for the tech support o respond with regards to issues in Wooqer.

Suhail

Retail, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Epitome of Documentation & Processes

Its good, improved process management with an aesthetic approach for SOPs implementation.

PROS

Centralized access to different types of Documents and Enter / Edit / Access them from anywhere

CONS

Reports generation is bit complex and it needs more analytical skills to generate reports

Vendor Response

Dear Suhail, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. Please feel free to reach out to help@wooqer.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Replied September 2020

Pooja

Consumer Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Wooqer reqview

Its is awsome

PROS

Wooqer is really good platform for me for any special check I can make checklist easily and get this published also this is very helpful to store to maintain our SOP and compliance . Also ggod to manage the data in user database .

CONS

Waiting to fetch the reports, Loading time is very long

Birju

Retail, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2019

Lagging during low speed connection

good but need to increase the speed of the application with low network connectivity

PROS

Features of the application including modules and checklist

CONS

wooqer is not working properly if internet speed it bit low. even it will not getting started with low speed. this should be corrected earlier

Vendor Response

Thank you for your feedback. We have taken note of your concerns and hope to satisfy you further in the future.

Replied September 2019

Satish

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Excellent n user friendly

Excellent not much of hitch or hassle to use even to new joiner.

PROS

Easy to use & also to check all reports

CONS

Very slow sometimes when uploading pictures

Vendor Response

Thank you so much for your kind words, Satish. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!

Replied September 2020

hani

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2019

Excellent experience

Huge benefits of this software that make things easier for all staff and for sharing opinions and standards.. this software makes things easier for all staff in the shop and helps share all new guidelines and merchandise

PROS

This software is soo easy and anyone can benefit from it..

CONS

Needs more follow up in updating all aspects of it..

Vendor Response

Thank you so much for your kind words, Hani. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!

Replied September 2020

Chiranjibee

Retail, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Good, friendly to use

PROS

Very easy to use and very useful, Recommend every organization to us

CONS

Report generating option should be very simple

Vendor Response

Thank you so much for your kind words, Chiranjibee. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!

Replied September 2020

Amit G Saurkar

Food & Beverages, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed September 2019

Good product and User friendly

PROS

Receiving notification and easily accessible

CONS

speed is slow and need to be more interactive

Vendor Response

Thank you so much for your kind words, Amit. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!

Replied September 2020

MARY JANICE

Retail, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

User Friendly

Spend my time and I can able to use it even I'm not inside the back office. I can use it on the sale floor do training and check VM guidelines. Save cost also paperless report.

PROS

Easy to use both desktop and IPAD, user friendly and very conveniently.

CONS

I don't have anything to say this software

Showing 1 - 25 of 66 Reviews