2TouchPOS Software


 

2TouchPOS is a cloud-based point of sale system that assists restaurant and nightclubs to manage their administrative operations.

It features visualisation of data through power BI, automatic payroll processing, equipment leasing and more. 2TouchPOS helps in generating and sending receipts to kitchen printers.

The equipment leasing provides financing options to the business owners to purchase equipments. It assists payroll processing vendors to extract and process the transaction data and reports related to inventory, sales, and customer information from the system.

The Power BI feature designed in the form of desktop interface helps to drill down the data through using visualization tools such as charts and graphs.

The Data key feature helps to integrate the data using enterprise reference number(ERNs) and acts as a communication link between the TouchPOS solution and the support agents.

Support is available via phone and email.

 

2TouchPOS - Reliable Hardware with Customizable Speed Screens
 
  • 2TouchPOS - Reliable Hardware with Customizable Speed Screens
    Reliable Hardware with Customizable Speed Screens
  • 2TouchPOS - Fast Tab Management for Bars
    Fast Tab Management for Bars
  • 2TouchPOS - New Pricing Specials in Minutes!
    New Pricing Specials in Minutes!
  • 2TouchPOS - Categories of Detailed Reports
    Categories of Detailed Reports
  • 2TouchPOS - Quickly and Easily Split Checks
    Quickly and Easily Split Checks
  • 2TouchPOS - 2Touch Online Ordering Module Available
    2Touch Online Ordering Module Available
Supported Operating System(s):
Windows 7, Windows XP, Web browser (OS agnostic)

37 Reviews of 2TouchPOS

 

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Software Advice Reviews (16)
More Reviews (21)

Showing 1-16 of 16

Stacey from Pet Partners Worldwide
Specialty: Pets & supplies
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The best feature of the 2TouchPOS is that you are not required to have a certain processor. That is a big plus since most make you go with just their processor. Love the ease of the product.

Cons

Nothing really, I think the 2TouchPOS is pretty awesome on it's own. Would love to see some more options in the future.

Review Source
 
 

Roshan from Convenience Store
Specialty: Convenience store
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

I like this product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product is so easy to use. Love using this at my convenient store. I set it up in my iPad so it’s easy.

Review Source
 
 

Ryan from GroupOne Healthsource
Specialty: Manufacturing & wholesale
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

2TouchPOS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love the service overall!

Pros

Helps run business smoothly when times get busy. There is a tab management feature which gives the ability to split tabs, do reorders, and offer nightly specials.

Cons

The system can freeze at times but the customer support is great with helping get the software to work!

Review Source
 
 

Geoffrey from Nimbus Business Solutions
Specialty: Building & garden materials
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Very limiting and old technology

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The Company needs to benchmark against industry best. Constant backup to cloud critical as NBN has been a disaster for small business. Nuk is best sever and cost effective.

Pros

Looks good and is easy to navigate. Easy to install and navigate. Not expensive and not good enough for a busy business.

Cons

Not very functional. Not integrated with inventory management and accounting. The pos system needs to drive the business and analytics to ensure lowest cost processes.

Review Source
 
 

Maalik from E-Commerce My Crystal Clear Deals
Specialty: e-Commerce
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Overall good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love the service overall! 3rd time reviewing and I’ll do it again!

Pros

Ease of access & stability are fantastic...customer service is available when your in need of help!

Cons

The software freezes at times but overall it’s a good software! Customer service is hard to reach at times but when they do respond there 100% equipted with helping me with all my problems!

Review Source
 
 

Stephanie from Education
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Good for bars, and simple to learn.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to learn interface, can change features as needed . Tablet based system, can split bills use multiple credit cards.

Cons

Have to get your product for the system from them, this is not uncommon for pos systems. The design is basic it could use a more modern look.

Review Source
 
 

Blair from The Plaza Suites
Specialty: Other specialty retailer
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

2Touch POS

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

The 2Touch POS system is a great system for restaurant/bar/ hotel giftshop use! It is very simple to use/ easy to train people to use.

Cons

This system may look a bit overwhelming to use. It just takes time to get used to a product. Also, it would be more convenient of all products had a card reader.

Review Source
 
 

Amanda from The Salvation Army Hawaii Kroc Center
Specialty: Other specialty retailer
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Best POS we used

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to setup, hardly any training needed. IT was able to troubleshoot all our programming errors pretty easily.

Cons

A little too simple for our needs. Eventually we had to switch to a in house POS solution. However, I miss many of the features that came standard with this software.

Review Source
 
 

Caryn from NBD
Specialty: Health & personal care
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

great great great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Super great product, would definitely recommend to anyone who uses products of this nature, you will not be disappointed

Cons

I honestly cannot think of anything that I do not like, but if I had to pick something - sometimes the program is just a little slow

Review Source
 
 

Matthew from Salvation Army Kroc Center Hawaii
Specialty: Health & personal care
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Great POS system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I highly recommend 2Touch for it's simplicity. I enjoyed the setup process and training others (the most important part for me) has been a breeze!

Cons

At the beginning the learning curve was hard for some, but once we standardized our training it came together great.

Review Source
 
 

Eve from Dune
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I have tried working on different POS platforms, however, this one is definitely one of the best I have to work on. Easy to learn and use!

Cons

The interface and overall look of the software seems a bit outdated to me, but as long as it serves the general purpose it's fine

Review Source
 
 

Rosemary from Isk institute
Specialty: Health & personal care
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2017

October 2017

great system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

wonderful system and the pros are easy to navigate through the entire thing. wish all systems were programed like this.

Cons

this program crashes a lot. This program is not able to hold so much information and it takes time for anything to open.

Review Source
 
 

Rodgers from Makini Technologies Ltd
Specialty: Electronics & appliances
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Smart and efficient System.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Improvements should be made like having a tour menu where new users can get a quick survey on the core functionalities.

Pros

The interface is more user friendly and attractive which makes it easier for new beginners to adopt easier.

Cons

Having reports on each input makes it useful but also the capability of users to set custom reports makes it more reliable.

Review Source
 
 

Nadya from Worldwide Management
Specialty: Electronics & appliances
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Good Start

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall not a bad product

Pros

Easy to use, not long to receive products, customer service always available, trouble shooting was easy

Cons

Connectivity, outages sometimes, not very consistent customer service, tracking wasn't always the best

Review Source
 
 

Sayan from University of Texas
Specialty: Electronics & appliances

December 2014

December 2014

Review of 2TouchPOS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ease of use. It's convenient and fast. It saves time.

Likes Least

Sometimes it's buggy. The user interface can be improved.

Recommendations

Once you get used to the user interface, it is pretty easy to use.

 
 

Linda from Urban Cottage Decor
Specialty: Apparel & fashion

December 2014

December 2014

Thoughts on 2TouchPOS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The interface is set up so that it is clear to select what you need for a transaction and do it quickly.

Likes Least

I would like to have more control over customizing certain aspects of the interface.

Recommendations

Determine what scale your business will be at in 5 years and make sure you buy something that will suit your needs for now and later.

 
 
 
Showing 1-20 of 21


March 2018

March 2018

This software is very convenient and easy to use helps to speed up and facilitate work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support


with this software it is possible to increase sales in the company

Pros


It is very easy to use, and it is very easy to learn how to handle it, it helps to save time in the restaurant

Cons

I would like that the 2touchPOS software was not expensive, and that its design was nicer and nicer than the rest, it seems an excellent tool to work

Review Source: Capterra
 

Nicole from Boars Head

March 2018

March 2018

Brand new at our bar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very simple to use and makes our day to day tasks at the bar much simpler than they were before

Cons

The set up was a little confusing and going from a straight up register to this software took a little getting used to

Review Source: Capterra
 

Randy from Willies
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

ouchBistro is a dedicated POS for restaurants and service industries. They have specific features wh

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great software

Pros

Comprehensive employee management and reporting

¿ Detailed inventory management for back office

¿ Automated delivery routing for orders

¿ Complete CRM for customer management

¿ Remote management and reporting, accessible from anywhere

¿ Loyalty program helps bring customers back

Cons

¿ Somewhat higher pricing compared to other point of sale systems

¿ Requires manual setup accessible only through iOS device

Review Source: Capterra
 

Thomas from NFL Experience Times Square
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Used it while a manager at a dining establishment after transitioning from Micros

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I was a fan of the support team that came with such a large company. We were able to add items and get walked through the sorceress of building out custom buttons and options etc

Cons

I was not a fan of the manager/server breakdown and the limitations that certain authorization levels had. Made for redundant processes

Review Source: Capterra
 

Richard from Gentle Ben's Brewing Co.

November 2017

November 2017

They do all they can to rip you off

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

its better then pen and paper

Pros

There arent many positive to say other than its stable and easy for the user. The roprting is almost useful except its in .txt and not csv so manipulating it is hard.

Cons

They forced us to switch credit card proceessors and said they would match prices. They did not maych and If i coninue with them I will be out 20k for the year. I have been in contact with their sales team for 2 months and they still have not fixed it.

they also dont impliment any new technologies and any update cost thousands. They havent once offered an update that i have asked for, like scheduling or grub hub integration.

Review Source: Capterra
 

Peter from Bachelor Forum

February 2017

February 2017

Great POS for the bar business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Have been with 2touch for 8 years now. They are beating the industry with the best features and upgrades

Review Source: Capterra
 

Kirubel from Live
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Don't buy, you'll be sorry

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

You can go buy other great systems for much less. Not too much complaints on the system itself but the people that work there make it a horrible experience each and every time. Never fails. This company should be sold to someone that can really manage it and may do well then.

Review Source: Capterra
 

Anthony from AJ's Tap and Steakhouse

April 2016

April 2016

The Best POS

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Nothing i have used in the 25 years of business has even came close to the ease of use and capabilities of 2TouchPOS

Thank You for everything you do!

Review Source: Capterra
 

Mark from The Comedy Club

April 2016

April 2016

The Best Software Period

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Fast, easy, accurate, dependable, finds ways to generate more revenues,

It's literally an Iphone for my business
does everything!

Review Source: Capterra
 

Steve from Capitol Cup

November 2015

November 2015

Bend over for support price increase.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

2 Touch recently increased monthly support. Outrageous. I am looking for alternate POS solutions.

Review Source: Capterra

  Response: 2TouchPOS, Xenios, LLC

Date: November 2015

November 2015

 

We understand your frustration with the support price increase however with the price increase we added more services of value to make it worth the money. Overall our support agreements are still lower than competitive POS systems. Our mission is to offer more value than you pay for.

 

Luis from Kml Management Inc.

November 2015

November 2015

A waste of money!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Not what was promised. Didn't work for pizzeria couldn't use coupons at all. Don't waste your money. A lot better options out there.

Review Source: Capterra
 

Jace from Dooley's Bar

October 2015

October 2015

Too many limitations. Not enough solutions.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Although we have an ATM machine, many customers prefer to use their credit cards to get cash. The software does not permit us to give customers cash on their credit cards. Open tabs require two transactions. One to pay the tab and a separate transaction for the customer to leave a tip. Customer service is not responsive and encourages us to watch tutorials rather than providing direct answers, even though we're paying for monthly tech support. All in all, it's more trouble than it's worth. They are increasing the cost of tech support exponentially while support continues to be unresponsive. After two years of trying to make it work for us, we intend to pull the plug and go back to cash registers.

Review Source: Capterra
 

Melissa from Hot Rods and Harleys

October 2015

October 2015

I No Longer use 2 Touch PO

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I was very dissatisfied with y 2 Touch performance & it seemed to me the only way this company would help me with any of my issues was only if i purchased a new system my system was only 3 years old.

Review Source: Capterra
 

Ken from New Hamburg Yacht Club

October 2015

October 2015

2Touch has been in our club bar for 2 months.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pro
The system is designed for a bar environment. So many systems out there seem to be staged for restaurants. As a result, 2Touch quickly became the obvious choice for us. The migration from our traditional cash register to the POS was made easier thanks to the provided training.
Con
They were initially resistant in conducting after hour training to meet our Bartender's schedule, but did adjust to meet our need.

Review Source: Capterra
 

jennifer from Edelweiss Coffee

October 2015

October 2015

User friendly but not really for coffee!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have used this software for about 7-8 years in a drive thru coffee shop. It is really designed for the bar/restaurant business and has been modified to work with coffee. The changes we requested from the beginning were never implemented as I am sure that coffee shops are just a small segment of Two Touch customers and were not a priority. It is easy to learn for my staff but, as an administrator, I felt I should be able to do more on my own to modify the system to fit our needs. I would not recommend it for any coffee business but I have never had a problem with the Two Touch support staff, they have always been knowledgeable and helpful.

Review Source: Capterra
 

Peter from Bachelor Forum

October 2015

October 2015

I have 2Touch POS in our bar for 7 years I have to Terminals and one Back office

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

System is up 99% of the time. They are making big changes towards the future. But in my business they have forgotten about the Facebook integration which is a great way to promote your bar. I have been told this is still being worked on but have other items that more important. Have seen 2%- 5% decrease in sales since integration is not working. Customer service is excellent..either live person or quick call backs 24/7. Sales force is great prompt with quotes and getting product to you. Overall I would say one of the best POS system out there. Excited to see what they will do in the future.

Review Source: Capterra
 

Steve from The Phoenix Brewing Company

October 2015

October 2015

Great Software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great Software, it just works

Review Source: Capterra
 

leah from Pittsburgh Nightlife Group

October 2015

October 2015

Great product!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I could never go back to using my old system after this, great product. Makes business management so much easier!

Review Source: Capterra
 

Derrick from Club Haze

October 2015

October 2015

Easy to learn and understand

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros-great easy to use software, fast customer service response, strong durable hardware
Cons- slightly pricey but they will work with you

Review Source: Capterra
 

Lisa from the pantry restaurant

October 2015

October 2015

its simple to learn

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Easy use but dont like that all is taken care of over a phone or internet

Review Source: Capterra