# ZENOTI Software Reviews, Demo & Pricing - 2026 > Review of ZENOTI Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/zenoti-profile --- [Home](https://www.softwareadvice.com/) / [Salon Software](https://www.softwareadvice.com/salon/) / ZENOTI Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/zenoti-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/zenoti-profile/alternatives/) # ZENOTI 2026: Benefits, Features & Pricing Wondering if ZENOTI is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ZENOTI 4.4 [(1262)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) Pricing Starting at $300.00 per month ### About ZENOTI ZENOTI is a cloud-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations. Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch. Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments. ZENOTI delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 30,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction. Monthly subscription pricing is available. Wondering if ZENOTI is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. ## ZENOTI User Interface ## Popular ZENOTI Alternatives Main Product ZENOTI 4.4 [(1262)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.27Value for money - 4.57Customer support - 4.35Functionality Pricing Starting at $300.00 per month Get Price Alternative Product [AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/) 4.4 [(651)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.34Value for money - 4.51Customer support - 4.24Functionality Pricing Starting at $160.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1369)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.65Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [PatientNow](https://www.softwareadvice.com/medical/patientnow-profile/) 3.9 [(299)](https://www.softwareadvice.com/medical/patientnow-profile/reviews/) Ratings Breakdown - 3.80Ease of use - 3.73Value for money - 3.97Customer support - 3.79Functionality Pricing Available upon request Get Price ## ZENOTI Pros and Cons We analyzed 1,262 verified reviews for ZENOTI to find out what actual users really think. Select to learn more Responsive Onboarding And Assistance Zenoti's customer support team is consistently praised for being knowledgeable, responsive, and helpful throughout onboarding and daily use. Users highlight the team's dedication during implementation, ongoing assistance with customization, and prompt responses to issues, making transitions and troubleshooting much smoother. Integrated Marketing And Growth Features Zenoti provides robust marketing tools, loyalty programs, and analytics that help businesses grow and retain clients. Users appreciate the ability to run targeted campaigns, consolidate marketing efforts, and access features that support expansion and increased revenue within a single platform. Comprehensive Salon Operations Tools Zenoti offers a wide range of features tailored for salon management, including appointment scheduling, POS, inventory, analytics, and remote access. Users find it effective for running multiple locations, tracking performance, and streamlining daily operations, making it a valuable tool for salon owners and staff. Complex And Limited Reporting Options Users report that Zenoti's reporting tools are difficult to navigate, overly complex, and often lack flexibility. Many find it challenging to generate custom or comprehensive reports, experience slow load times, and struggle with accuracy and usability, making data analysis and payroll tasks more cumbersome. Messaging Limitations And Slow Support Zenoti's email and messaging features are seen as restrictive, with users citing issues like basic templates, limited mass messaging, and lack of notifications for email limits. Support response times for communication issues are often slow, and setup can be confusing, impacting efficiency and outreach. Cumbersome And Confusing Scheduling Process Appointment scheduling in Zenoti is frequently described as complicated and unintuitive. Users mention too many steps, double bookings, syncing issues, and difficulties with both staff and client scheduling, leading to frustration for both employees and customers. ## ZENOTI Pricing and Plans Starting price: $300.00 per month Free Trial Free Version Basic $300.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ZENOTI Features - Popular features found in Salon Calendar Management Client Database Confirmations/Reminders Electronic Payments Email Marketing Employee Management Inventory Management Mobile Access Multi-Location Online Booking Point of Sale (POS) Recurring Appointments - More features of ZENOTI Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Appointment Scheduling Attendance Management Attendance Tracking Automated Scheduling Availability Management Barcode/Ticket Scanning Before & After Pictures Billing & Invoicing Booking Management Calendar Sync Class Management Class Scheduling Client Management Client Portal Client Profiles Commission Management Costume Management Credit Card Management Credit Card Processing CRM Customer Accounts Customer Database Customer Engagement Customer History Customer Mobile App Customer Surveys Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Discount Management Drag & Drop Electronic Forms Email Management Email Reminders Event Management Event Scheduling Facility Scheduling Faculty/Staff Management For Barbershops For Gyms For Medical Spas For Salons and Spas For Yoga/Pilates Studios Gift Card Management HIPAA Compliant Instructor Management Inventory Tracking Item Management Loyalty Program Marketing Automation Member Communication Member Database Member Portal Membership Management Membership Signup Mobile Alerts Mobile App Multiple User Accounts Online Payments Online Registration Online Store Payment Processing Payroll & Commissions Payroll Management Performance Metrics Purchase Order Management Real-Time Reporting Recurring/Subscription Billing Referral Tracking Registration Management Reminders Reporting/Analytics Reporting & Statistics Reputation Management Rescheduling Retail Inventory Management Sales Reports Scheduling SMS Marketing SMS Messaging Social Media Integration Staff Management Task Scheduling Team Management Third-Party Integrations Transaction History Treatment Packages User Management Visitor Management Waitlist Status Tracking Website Integration ## ZENOTI Integrations Shopify Integration rated 4.8 from 12 reviews Stripe Integration rated undefined from -1 review Xero Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review See all 8 integrations ## ZENOTI User Reviews Overall Rating 4.4 Ratings Breakdown 5 66% 4 21% 3 8% 2 3% 1 3% Secondary Ratings Ease of Use 4.3 Value for money 4.3 Customer support 4.6 Functionality 4.3 AB Andrea B. Verified reviewer Medical Practice 2-10 employees Used daily for less than 6 months Review source Reviewed March 2026 I’ve moved in past Zenoti 1 Previously 5 Terrible. Wouldn’t recommend. I was pushed to leave a positive review over and over. It was the only what they’d leave me alone. Ratings Breakdown 1 Ease of use Previously 5 1 Value for money Previously 5 1 Customer support Previously 5 1 Functionality Previously 5 Pros: Some of their reports were helpful and their metrics but overall it was clunky, confusing. Oh, their patient information pop up was nice. Cons: Their report added a factor that made my payroll a disaster. I spent so many hours correcting payroll it was insane. Reasons for choosing ZENOTI They spent a lot of time with me on calls explaining the product, showed care for me as a customer throughout the whole process. Reasons for switching to ZENOTI Staff hated that charting system.. lots of scrolling, not like a regular chart we're used to seeing in the hospital. Read More DO David O. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed April 2026 A Complete Platform for Efficiency and Growth 5 Zenoti helps me solve many key aspects of running my business, especially when it comes to legal protection and operational control. It allows me to create and manage digital consent forms, automate messages, and implement systems that ensure tasks are verified more than once—whether by staff, management, or even clients—adding an extra layer of accountability. One of the biggest advantages is having everything integrated into a single platform. Being able to manage operations, client communication, documentation, and marketing in one system saves me significant time and reduces operational costs, making the business more efficient overall. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Zenoti is a comprehensive, all-in-one software solution designed to support the full operational needs of a medical spa. It provides everything required to efficiently manage daily business activities while delivering a seamless and elevated experience for clients, staff, and administrators. From an operational standpoint, Zenoti simplifies scheduling, client management, and service tracking, allowing for a highly organized and efficient workflow. For management, it offers advanced reporting, performance insights, and centralized control, enabling better decision-making and business growth. For staff, the platform enhances productivity and communication by streamlining appointments, service notes, and client interactions in one secure system. Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure client data management. Its paperless environment eliminates the need for physical files, reducing clutter and improving organization across the entire practice. Additionally, Zenoti’s integrated marketing tools—including email and SMS campaigns—allow for effective client engagement, retention, and growth, making it a powerful platform not only for operations but also for scaling the business. Overall, Zenoti creates a modern, efficient, and professional ecosystem that elevates both the client experience and the internal management of a medical spa. Cons: One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit complex at times. However, I understand that this structure is in place to ensure accuracy, consistency, and proper configuration across the platform. Reasons for choosing ZENOTI Because they were offering me better pricing Reasons for switching to ZENOTI To improve mu business, and have everything integrated in one place Read More AN Ana N. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed April 2023 Thank you zenoti team 5 Previously 4 Ratings Breakdown 4 Ease of use Previously 5 4 Value for money Previously 3 5 Customer support 5 Functionality Previously 4 Pros: I’ve been using this software for over 2 years, it’s easy and has everything a salon owner needs to succeed in the industry. Cons: It’s very complex and sometimes difficult to remember all the functionality of the software, but the support team are always available to help. Reasons for switching to ZENOTI Because it’s more relevant for beauty salons Read More AL Amy L. Verified reviewer Consumer Services 11-50 employees Used daily for less than 6 months Review source Reviewed April 2026 Being patient is my goal 4 It will get easier. Right now I find it harder to schedule and rebook guests. When I add services to a ticket, it seemed harder. Also, I still am confused with Zenoti live and Groovy Katz Salon. Training isn’t showing up anymore? I looked at a report that was giving me information and now the report is different. Where I was getting credit card fee’s and total credit card deposit… Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The support before integration and the steps were very detailed and on schedule. The day we went live was hard but we made it. Our online scheduling has increased. I have learned to be patient with sending questions as they are addressed to me, passing these questions onto the message board. If I don’t understand, a live agent is easily available with helping. With Rocket Lane, the degree of help is answered with meetings set up to deep dive even further Cons: Sometimes my questions were getting answered and then they just stopped. I had to learn to be patient in the beginning and was forced to ask the message board. The Aplus rewards don’t automatically show, you have to find them. Customer returning products is not specified for product returns and Aplus rewards and redeeming points. Reasons for choosing ZENOTI Aimee was very convincing and I felt that the product was worth the risk of changing Reasons for switching to ZENOTI Customer Service and help and the reports. Read More EF Elisabeth F. Verified reviewer Mental Health Care 51-200 employees Used daily for less than 6 months Review source Reviewed May 2026 Zenoti has great features! Great value for the money. 5 The support team is amazing. So attentive to our needs. They care very much about our success and spent many hours, days and weeks with us. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the features. Demand Pricing. Beautiful webstore. Ease of moving appointments. Online booking. Customer communication. Cons: Many glitches with implementation, but that is to be expected when launching a new software. Some of the limitations with regard to reporting and invoicing, but we are working through those things. Reasons for choosing ZENOTI Zenoti was the one system that "had it all". Everything we wanted. Also, it was recommended by one of our spa partners. Reasons for switching to ZENOTI We are renovating this year, and will be building a thermal spa within our facility. We needed a software that could handle the capacity of booking thermal guests. Read More ET Emily T. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 6 months Review source Reviewed May 2026 Excellent Support and Smooth Zenoti Implementation Experience 5 Overall, our experience with the Zenoti system has been smooth and positive. The implementation process became easier with the support of the team, especially through their prompt assistance and regular meetings to address our concerns. The system is helping us improve our operations, and we appreciate the continuous support provided throughout the journey. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What we liked most about Zenoti is the excellent customer support, user-friendly system, and efficient appointment management. The team has been very supportive throughout the implementation process. We also appreciate the online booking feature, patient management system, and the overall value for money that Zenoti provides for our business operations. Cons: One of the challenges we experienced with Zenoti was that some features and processes required time for the team to fully understand and adapt to during the initial implementation stage. However, with the continuous support and guidance from the Zenoti team, the transition became smoother and more manageable. Reasons for switching to ZENOTI To improve our overall business operations and provide a better experience for both our team and clients Read More LF Lisa F. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 6 months Review source Reviewed May 2026 ZENOTI is the BEST EMR system out there! 5 Our overall experience with Zenoti has been extremely positive. As a small medspa with four providers and one manager, the conversion process has been my sole responsibility, but I have never felt like I was doing it alone. The support we have received from the Zenoti team has been amazing every step of the way. Their weekly check-ins, responsiveness, training and willingness to help has made the transition feel much more manageable. We truly appreciate the guidance, patience, and support that has helped us feel confident throughout the process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Zenoti support has been extremely helpful and responsive throughout our experience. Their weekly check-ins have made it easy to stay on track, ask questions, and address any concerns quickly. The team consistently follows up on open issues and works hard to find solutions in a timely manner. I appreciate their clear communication, patience, and willingness to guide us through each step. Overall, we have had a very positive experience and feel well-supported by the Zenoti team. Cons: There is not one thing I don't like about Zenoti, other than I wish we would have converted years ago - but that is our fault, not theirs Zenoti is great. I can't say enough about the entire team. Reasons for switching to ZENOTI Poor customer service, outdated platform Read More KH Kevin H. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed May 2026 Zenoti Feature Rich for My Business Spa65 Thai Massage 5 Because it has so many features so it can be daunting to set it up and learn how to use it in the beginning. After using it daily for 3 years, I appreciate the features more and more. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is feature rich and continue to add new features including AI powered features. These features are critical to my business daily operation such as scheduling, accounting, etc. Cons: Recently I came across a billing issue and for some reason I was not able to reach the billing team even after several attempts from my part. Read More MK Melissa K. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 12 months Review source Reviewed April 2026 Loving Zenoti So Far 5 I enjoy Zenoti, and I keep learning more and more regarding what it can do ... all of its functions and capabilities. Customer service has been top tier as well. Very fast reliable clear assistance from the tech team. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Zenoti has a lot of features I love, it is a lot of clicking sometimes but it really gets into the nitty gritty of the business. Many reports and formats, I also love the calendar feature which allows custom reports based on specific time frames. Performs well, pricing seems fair, AI is ever growing and can typically help before escalating to the tech team. And the tech team, great support! it doesn't matter how long it takes to troubleshoot, they'll keep at it until resolved. And the integrations like hyperconnect and Mia the AI agent, top tier. Cons: A lot of clicking to get to something, seems like its being worked on as there's always a new update/rollout. Read More rl rachel l. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 12 months Review source Reviewed May 2026 Powerful system with excellent support 5 Overall, my experience is positive, everything is professional, and platform offers many useful features once you get familiar with the system Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer service has been excellent. The onboarding and setup support team were very helpful and patience throughout the whole process whenever we had questions or needed assistance, the support team was quickly to help made the transition much smoother. Cons: The system can feel a little complex at first, and there are many features and tests to learn. It takes some time to fully understand and navigate everything efficiently. Read More Showing 1 - 10 of 1262 Reviews [See All Reviews](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) ## ZENOTI Popular Comparisons [AestheticsPro vs ZENOTI](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/zenoti/)[RXNT vs ZENOTI](https://www.softwareadvice.com/medical/rxnt-emr-profile/vs/zenoti/)[athenaOne vs ZENOTI](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/zenoti/)[Tebra vs ZENOTI](https://www.softwareadvice.com/medical/kareo-profile/vs/zenoti/)[PatientNow vs ZENOTI](https://www.softwareadvice.com/medical/patientnow-profile/vs/zenoti/)[AdvancedMD EHR vs ZENOTI](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/346187-zenoti/)[Pabau vs ZENOTI](https://www.softwareadvice.com/medical/pabau-profile/vs/zenoti/)[Mangomint vs ZENOTI](https://www.softwareadvice.com/massage-therapy/mangomint-profile/vs/zenoti/)[Boulevard vs ZENOTI](https://www.softwareadvice.com/retail/boulevard-profile/vs/zenoti/)[Vagaro vs ZENOTI](https://www.softwareadvice.com/medical/vagaro-profile/vs/zenoti/)[Mindbody vs ZENOTI](https://www.softwareadvice.com/gymnastics/mindbody-profile/vs/zenoti/)[GlossGenius vs ZENOTI](https://www.softwareadvice.com/scheduling/glossgenius-profile/vs/zenoti/)[DaySmart Spa vs ZENOTI](https://www.softwareadvice.com/compare/72759-DaySmart-Spa/vs/346187-zenoti/)[Aesthetic Record vs ZENOTI](https://www.softwareadvice.com/compare/346187-zenoti/vs/475261-Aesthetic-Record/)[Meevo vs ZENOTI](https://www.softwareadvice.com/retail/meevo-profile/vs/zenoti/)[WellnessLiving vs ZENOTI](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/vs/zenoti/) [Compare All Alternatives](https://www.softwareadvice.com/retail/zenoti-profile/alternatives/) ## Other Top Recommended Salon Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **91** times [Meevo](https://www.softwareadvice.com/retail/meevo-profile/) **4.4** (276) Recently recommended **44** times [Stackably](https://www.softwareadvice.com/product/534764-Stackably/) **0.0** (0) Recently recommended **16** times [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) **4.6** (366) Recently recommended **7** times Stuck Between Options? 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