--- title: "ZENOTI Software Reviews, Demo & Pricing - 2026" description: "Review of ZENOTI Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/zenoti-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Salon Software](https://www.softwareadvice.com/salon/) / ZENOTI Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/zenoti-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/zenoti-profile/alternatives/) # ZENOTI Review From $300/month 1 plan Wondering if ZENOTI is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ZENOTI 4.4 [(1286)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) FrontRunner 2026 Pricing Starting at $300.00 per month ### About ZENOTI ZENOTI is a cloud-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations. Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch. Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments. ZENOTI delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 30,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction. Monthly subscription pricing is available. Wondering if ZENOTI is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. ## ZENOTI User Interface ## Popular ZENOTI Alternatives Main Product ZENOTI 4.4 [(1286)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.27Value for money - 4.58Customer support - 4.35Functionality Pricing Starting at $300.00 per month Get Price Alternative Product [AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/) 4.5 [(665)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.35Value for money - 4.51Customer support - 4.25Functionality Pricing Starting at $160.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(912)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1380)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.66Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) 3.6 [(466)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/) Ratings Breakdown - 3.53Ease of use - 3.29Value for money - 3.41Customer support - 3.61Functionality Pricing Available upon request Get Price ## ZENOTI Pros and Cons We analyzed 1,286 verified reviews for ZENOTI to find out what actual users really think. Select to learn more Responsive Onboarding And Assistance Zenoti's customer support team is consistently praised for being knowledgeable, responsive, and helpful throughout onboarding and daily use. Users highlight the team's dedication during implementation, ongoing assistance with customization, and prompt responses to issues, making transitions and troubleshooting much smoother. Integrated Marketing And Growth Features Zenoti provides robust marketing tools, loyalty programs, and analytics that help businesses grow and retain clients. Users appreciate the ability to run targeted campaigns, consolidate marketing efforts, and access features that support expansion and increased revenue within a single platform. Comprehensive Salon Operations Tools Zenoti offers a wide range of features tailored for salon management, including appointment scheduling, POS, inventory, analytics, and remote access. Users find it effective for running multiple locations, tracking performance, and streamlining daily operations, making it a valuable tool for salon owners and staff. Complex And Limited Reporting Options Users report that Zenoti's reporting tools are difficult to navigate, overly complex, and often lack flexibility. Many find it challenging to generate custom or comprehensive reports, experience slow load times, and struggle with accuracy and usability, making data analysis and payroll tasks more cumbersome. Messaging Limitations And Slow Support Zenoti's email and messaging features are seen as restrictive, with users citing issues like basic templates, limited mass messaging, and lack of notifications for email limits. Support response times for communication issues are often slow, and setup can be confusing, impacting efficiency and outreach. Cumbersome And Confusing Scheduling Process Appointment scheduling in Zenoti is frequently described as complicated and unintuitive. Users mention too many steps, double bookings, syncing issues, and difficulties with both staff and client scheduling, leading to frustration for both employees and customers. ## ZENOTI Pricing and Plans Starting price: $300.00 per month Free Trial Free Version Basic $300.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ZENOTI Features - Popular features found in Salon Calendar Management Client Database Confirmations/Reminders Electronic Payments Email Marketing Employee Management Inventory Management Mobile Access Multi-Location Online Booking Point of Sale (POS) Recurring Appointments - More features of ZENOTI Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Appointment Scheduling Attendance Management Attendance Tracking Automated Scheduling Availability Management Barcode/Ticket Scanning Before & After Pictures Billing & Invoicing Booking Management Calendar Sync Class Management Class Scheduling Client Management Client Portal Client Profiles Commission Management Costume Management Credit Card Management Credit Card Processing CRM Customer Accounts Customer Database Customer Engagement Customer History Customer Mobile App Customer Surveys Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Discount Management Drag & Drop Electronic Forms Email Management Email Reminders Event Management Event Scheduling Facility Scheduling Faculty/Staff Management For Barbershops For Gyms For Medical Spas For Salons and Spas For Yoga/Pilates Studios Gift Card Management HIPAA Compliant Instructor Management Inventory Tracking Item Management Loyalty Program Marketing Automation Member Communication Member Database Member Portal Membership Management Membership Signup Mobile Alerts Mobile App Multiple User Accounts Online Payments Online Registration Online Store Payment Processing Payroll & Commissions Payroll Management Performance Metrics Purchase Order Management Real-Time Reporting Recurring/Subscription Billing Referral Tracking Registration Management Reminders Reporting/Analytics Reporting & Statistics Reputation Management Rescheduling Retail Inventory Management Sales Reports Scheduling SMS Marketing SMS Messaging Social Media Integration Staff Management Task Scheduling Team Management Third-Party Integrations Transaction History Treatment Packages User Management Visitor Management Waitlist Status Tracking Website Integration ## ZENOTI Integrations Shopify Integration rated 4.9 from 14 reviews Stripe Integration rated undefined from -1 review Xero Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review See all 8 integrations ## ZENOTI User Reviews ## ZENOTI customer ratings - Overall rating: 4.4/5 - Total reviews: 1,286 ### Rating distribution - 5 stars: 846 reviews (66%) - 4 stars: 275 reviews (21%) - 3 stars: 95 reviews (7%) - 2 stars: 34 reviews (3%) - 1 star: 36 reviews (3%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.3/5 - Customer support: 4.6/5 - Functionality: 4.3/5 --- ### I’ve moved in past Zenoti - Overall rating: 1/5 - Reviewer: Andrea B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Terrible. Wouldn’t recommend. I was pushed to leave a positive review over and over. It was the only what they’d leave me alone. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Some of their reports were helpful and their metrics but overall it was clunky, confusing. Oh, their patient information pop up was nice. #### Cons Their report added a factor that made my payroll a disaster. I spent so many hours correcting payroll it was insane. #### Reasons for choosing ZENOTI They spent a lot of time with me on calls explaining the product, showed care for me as a customer throughout the whole process. #### Reasons for switching to ZENOTI Staff hated that charting system.. lots of scrolling, not like a regular chart we're used to seeing in the hospital. --- ### The Most Thorough and Supportive Software Transition I’ve Experienced - Overall rating: 5/5 - Reviewer: Toni L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I have been incredibly impressed. For the first time, I feel like I have software that won’t just keep up with my business. I feel like it will help me grow it. It’s clear that Zenoti is a forward-thinking company that’s continually innovating, and I’m excited to continue onboarding and learn more about my chosen features like HyperConnect and the AI Receptionist. If the onboarding experience is any indication of what’s ahead, I know we made the right decision. Thank you to Sudhanshu for making such a complex transition feel manageable and for providing outstanding support every step of the way. I’m excited to continue growing with Zenoti. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The onboarding experience exceeded my expectations. Sudhanshu was incredibly organized, communicative, patient, and supportive throughout the entire process. Transitioning software is overwhelming simply because there’s so much to learn, but I never felt like I was doing it alone. If he didn’t immediately have the answer to a question, he always took the time to research it, explore different options, and come back with a solution. He also helped me think through workflows and offered guidance when I wanted to know what might be considered an industry standard. That level of support made a huge difference. I’ve used Square, Vagaro, GlossGenius, and most recently Mangomint, and Zenoti is by far the most comprehensive software I’ve worked with. The level of customization, reporting, automation, and operational insight is unlike anything I’ve experienced before. It gives me a level of visibility into my business that I simply haven’t had with any other software. #### Cons The only challenge was the learning curve, but that’s expected with software this robust. There is a lot of information to absorb because of everything the platform can do. I don’t see that as a negative. It’s simply part of implementing a powerful system, and having great onboarding support made the process much easier. #### Reasons for switching to ZENOTI I’ve used Square, Vagaro, GlossGenius, and most recently Mangomint. Each platform served its purpose at the time, but as my business continued to evolve, I realized I needed more than a scheduling system. I wanted a platform that could provide deeper reporting, more advanced automation, stronger operational insight, AI-driven tools, and the ability to scale with my business over the long term. I wasn’t looking for software that would meet my needs today. I was looking for software that would support where I’m going in the future. --- ### Thank you zenoti team - Overall rating: 5/5 - Reviewer: Ana N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been using this software for over 2 years, it’s easy and has everything a salon owner needs to succeed in the industry. #### Cons It’s very complex and sometimes difficult to remember all the functionality of the software, but the support team are always available to help. #### Reasons for switching to ZENOTI Because it’s more relevant for beauty salons --- ### Powerful Platform, Strong Support - Overall rating: 4/5 - Reviewer: Natalia H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Zenoti has been a powerful and useful platform for managing our spa operations. It helps centralize bookings, client information, payments, services, packages, and marketing in one place. While there is a learning curve at the beginning, once the system is set up properly, it offers strong customization and better visibility into business data, client activity, and daily operations. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zenoti offers a lot of customization and brings many parts of the business into one platform, including bookings, services, payments, packages, memberships, gift cards, and marketing tools. It is especially useful for a spa business with different services, classes, and hotel-related needs. The customer support team has also been helpful when we needed guidance. #### Cons Zenoti can feel overwhelming at the beginning, especially without proper onboarding or guidance. Because the platform has many features, some processes are not always intuitive, and it can take time to understand where everything is and how to configure things correctly. Some AI/help responses can also be outdated, so we sometimes still need to confirm with support. #### Reasons for choosing ZENOTI We chose Zenoti because it offered more customization and a more complete set of features for our needs. Compared to the alternatives, Zenoti felt better suited for a spa and wellness business with multiple service categories, online booking needs, packages, memberships, gift cards, and marketing tools. It gave us more flexibility to manage different parts of the business from one system. #### Reasons for switching to ZENOTI We switched from Mindbody because we needed a platform with more flexibility and customization for our business model. We manage spa services, thermal experiences, classes, packages, gift cards, and hotel-related services, so we needed a system with more booking options and better tools to support different types of services in one place. --- ### Zenoti is an important part of our business - Overall rating: 5/5 - Reviewer: Joanne L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered love their comprehensive system, its great and always innovative. We’ve been using Zenoti for the past four years, and it has become an essential part of how we operate and manage our growing business. What we love most about Zenoti is that it goes far beyond a basic booking system. It provides a comprehensive, customizable platform that can be tailored to the unique needs of our business as we continue to grow. From managing our team and payroll to tracking expenses, monitoring income, and generating detailed business reports, Zenoti gives us the operational oversight we need to make informed decisions. Equally important, we’ve appreciated the personalized level of care and support from the Zenoti team. They take the time to understand our business and help us find solutions that work for our specific needs. As our team and operations have expanded, having a centralized system that brings everything together has given us greater organization, visibility, and control. Zenoti has truly become an important part of our day-to-day business operations and our continued growth. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We’ve been using Zenoti for the past four years, and it has become an essential part of how we operate and manage our growing business. What we love most about Zenoti is that it goes far beyond a basic booking system. It provides a comprehensive, customizable platform that can be tailored to the unique needs of our business as we continue to grow. From managing our team and payroll to tracking expenses, monitoring income, and generating detailed business reports, Zenoti gives us the operational oversight we need to make informed decisions. Equally important, we’ve appreciated the personalized level of care and support from the Zenoti team. They take the time to understand our business and help us find solutions that work for our specific needs. As our team and operations have expanded, having a centralized system that brings everything together has given us greater organization, visibility, and control. Zenoti has truly become an important part of our day-to-day business operations and our continued growth. #### Cons While we’ve had a very positive experience with Zenoti overall, there are a few areas where we feel there is room for improvement. Zenoti can be on the more expensive side, and we’ve occasionally felt that additional features or upgrades come with extra costs. For example, when we wanted to upgrade our Webstore ourselves, we were surprised to be quoted an additional fee for the upgrade rather than being able to manage it independently. We also appreciate that Zenoti is constantly innovating and introducing new technology, including its AI Receptionist. However, we find it a little frustrating that the AI Receptionist currently has limitations when it comes to texting clients, especially since texting is such an important part of communication and appointment management for our business. Overall, we appreciate Zenoti’s comprehensive platform and continued innovation, but we would love to see more flexibility around pricing, greater ability for businesses to make certain changes independently, and more robust communication capabilities within the AI tools. #### Reasons for choosing ZENOTI most comprehensive n good if i want to manage multiple branches --- ### Thank you Zenoti Team for an OUTSTANDING experience - Overall rating: 5/5 - Reviewer: Austin G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Working with the Zenoti team has been a breath of fresh air! From the initial EMR review with [sensitive content hidden], and everyone else who was hands-on during the implementation process, everything has been wonderful. As with any new central operating system, the implementation process was not without challenges (mostly on our end), but the Zenoti team was always there to answer any questions we had. The weekly check-ins allowed our team to stay on track with the ongoing changes to our system and helped to clear up any confusion. Additionally, there is ample training on how to use the system at all levels of any organization. We now have access to online booking and better capability for follow-up on cancelled/missed appointments and marketing strategies. We are now a little over 2 months past our go-live date and are really feeling the benefits from the change. I cannot thank the Zenoti team enough! We are so excited to see how Zenoti continues to provide benefit and unlock our practice's full potential in the future. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. The initial EMR review with [sensitive content hidden] was informative and easy to understand. 2. After electing to move forward with Zenoti, we were set up with Trivia, Femi, Vamsi, Yash, Anurag, and others to help handle our implementation process. They made sure that the transition was as smooth as possible and that we remained on track throughout the process. 3. Any comments, questions, concerns, or changes were met head-on. Responsiveness was almost immediate and helped to keep the ball rolling at all times. 4. There is a great amount of training on how to use the system at all levels of any organization. The training is guided and tailored to your position in the organization. It can be a little repetitive, but the repetition helps to really drill down and understand how to use the system. 5. We now have access to online booking and better capability for follow-up on cancelled/missed appointments and marketing strategies. #### Cons It is hard to find something that I did not like about Zenoti. I would say all the capabilities in the system can be a bit overwhelming, but that is mostly due to the system being much more capable than #### Reasons for choosing ZENOTI Zenoti offered the key capabilities for growth and analysis that we were looking for. It offers more for less and the customer support was out of this world. #### Reasons for switching to ZENOTI PatientNow was an older system that lacked the capabilities and functionality we needed to continue growing. --- ### Zenoti Review - Overall rating: 5/5 - Reviewer: Chenequa C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, the transition has been very smooth. While there have been a few minor issues along the way, they've been addressed quickly and efficiently. [sensitive content hidden] has been outstanding throughout the entire process, always responding promptly and helping us work through any questions or challenges that have come up. His knowledge, patience, and willingness to go the extra mile have made a significant difference for our team. Having someone so reliable and accessible has given us confidence during the implementation, and his support has helped ensure that our transition to the new system has been as seamless and stress-free as possible. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The team that has supported us throughout our software transition has been exceptional. From the very beginning, they have been responsive, knowledgeable, and committed to helping us navigate every step of the process. Whether answering questions, troubleshooting challenges, or providing training, they have made themselves available and offered clear guidance along the way. Their patience and willingness to work with our team have made a significant difference during such a large transition. While implementing a new system is never simple, having a dedicated and supportive team behind us has made the experience much smoother and has given us confidence moving forward. #### Cons One of the biggest challenges wasn't a specific issue with Zenoti itself, but rather the amount of time required to migrate all of our data. Moving years of client information, appointment history, treatment notes, memberships, products, inventory, and other important records into a new system was a lengthy process that required careful planning and attention to detail. We wanted to ensure that everything transferred accurately while minimizing disruptions to our team and our clients. Although the migration took longer than expected, investing the time upfront helped create a smoother transition and allowed us to start using the new system with confidence and reliable data #### Reasons for switching to ZENOTI We’re excited about having access to more features and functionality that will help streamline our daily operations, improve the client experience, and support future growth. We look forward to exploring everything the platform offers and making the most of its capabilities. --- ### Best Customer Support of anything we've ever used! - Overall rating: 5/5 - Reviewer: Tarrah B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered So far, I have nothing but positive things to say about this transition. But the thing that has stood out to me the most, has been the level of time and support that we are receiving from their team. AI features are amazing and have their place, but they have also dedicated real humans to help us along, not just the option of lagging support via machines. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved the level of support we received from our Product Specialist, [sensitive content hidden] , especially through our onboarding and Go Live. What is usually a very stressful process, she made very smooth for us. The ease of use for our team, the online booking that has kept our appointment books full, and the AI features have all been amazing. #### Cons My only real complaints are that some features concerning employee management are "all or nothing," specifically the geofencing for time clocks and schedule blocking/adjustments inside of their MyZen app. #### Reasons for choosing ZENOTI The ease of use, the features available, the ability to customize almost anything to our business which kept business flowing efficiently, even through onboarding/Go Live, and the UI were the most impressive. #### Reasons for switching to ZENOTI SalonBiz was creating a lot of downtime on a very regular basis. They had also removed many of their support team, and answers to critical questions were going unanswered. Also, the UI was very awkward for clients to use, and cumbersome for our support personnel. --- ### Oversold and under delivered. - Overall rating: 1/5 - Reviewer: Caitlin Q. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Oversold and under delivered. I was incredibly disappointed with the "robust" system. If robust is another analogy for dated, burdensome and cumbersome. The system has so many features that it makes it incredibly difficult to navigate. Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion dollar business with extreme need I suggest you look elsewhere. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros There was a TON of features... If you want the option to do it all they can definitely find away to give you everything that you are looking for in an all in one system #### Cons But because there was a TON of features it made the system incredibly difficult to navigate. It was so over built that simply changing the pricing of a product required going into several different places to do so. It made it incredibly difficult to do the simplest of tasks and the system overall is incredibly dated in its backend, customer bookings and UX. Most of all I was most disappointed in the company's customer service. They spend an absorbent amount of time trying to get you to sign on however trying to get support after the initial implementation was next to impossible. #### Reasons for choosing ZENOTI Was sold on the "immense" abilities of the software #### Reasons for switching to ZENOTI needed a better online booking system... --- ### Great Value, More Features, and Excellent Support - Overall rating: 5/5 - Reviewer: Hannah S. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Zenoti has been very positive. The platform gives us more tools to manage and grow our business without a significant increase in cost. The transition was smooth, and [sensitive content hidden] and the rest of the team made sure we felt supported and prepared before going live. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zenoti offers great value for the money. We are paying nearly the same as our previous software while gaining significantly more features, including AI integrations that can help support business growth. Appointment management and online booking have also been easy to use. The customer support has been excellent. [sensitive content hidden] was extremely helpful throughout the entire transition, making sure all of our questions were answered and everything was set up correctly. He has also continued to provide great support even after we went live. #### Cons There is a learning curve because Zenoti has so many features and settings. It takes some time to learn everything the system can do, but the support team has been very helpful along the way. #### Reasons for switching to ZENOTI We made the switch to Zenoti as part of integrating The DRIPBaR into our spa, as Zenoti is their required software platform. After learning more about the system, we were also excited about the additional features and tools it offers for our business. --- Showing 1 - 10 of 1286 Reviews [See All Reviews](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) ## ZENOTI Popular Comparisons [AestheticsPro vs ZENOTI](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/zenoti/)[RXNT vs ZENOTI](https://www.softwareadvice.com/medical/rxnt-emr-profile/vs/zenoti/)[athenaOne vs ZENOTI](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/zenoti/)[Tebra vs ZENOTI](https://www.softwareadvice.com/medical/kareo-profile/vs/zenoti/)[AdvancedMD EHR vs ZENOTI](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/346187-zenoti/)[PatientNow vs ZENOTI](https://www.softwareadvice.com/medical/patientnow-profile/vs/zenoti/)[Pabau vs ZENOTI](https://www.softwareadvice.com/medical/pabau-profile/vs/zenoti/)[Mangomint vs ZENOTI](https://www.softwareadvice.com/massage-therapy/mangomint-profile/vs/zenoti/)[Boulevard vs ZENOTI](https://www.softwareadvice.com/retail/boulevard-profile/vs/zenoti/)[Vagaro vs ZENOTI](https://www.softwareadvice.com/medical/vagaro-profile/vs/zenoti/)[Mindbody vs ZENOTI](https://www.softwareadvice.com/gymnastics/mindbody-profile/vs/zenoti/)[GlossGenius vs ZENOTI](https://www.softwareadvice.com/scheduling/glossgenius-profile/vs/zenoti/)[DaySmart Spa vs ZENOTI](https://www.softwareadvice.com/compare/72759-DaySmart-Spa/vs/346187-zenoti/)[Aesthetic Record vs ZENOTI](https://www.softwareadvice.com/compare/346187-zenoti/vs/475261-Aesthetic-Record/)[Meevo vs ZENOTI](https://www.softwareadvice.com/retail/meevo-profile/vs/zenoti/) [Compare All Alternatives](https://www.softwareadvice.com/retail/zenoti-profile/alternatives/) ## Other Top Recommended Salon Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **32** times [Meevo](https://www.softwareadvice.com/retail/meevo-profile/) **4.4** (278) Recently recommended **20** times [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) **4.6** (389) Recently recommended **13** times [Phorest](https://www.softwareadvice.com/salon/phorest-profile/) **4.8** (431) Recently recommended **6** times Stuck Between Options? Our experts can help you compare ZENOTI with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice