There was not anything about the software I can find fault with.

Livechat is awesome, very smooth engage feature is great, we can create the campaign to segmented our customer.

Froged is an impressive Behavioral Messaging Platform like Intercom.

I love the user interface, the ability to see live users and be able to chat with them too. I love the overall feel and support is also amazing.

An amazing team of lively individuals looking after the customers and assisting every step of the way.A great [sensitive content hidden]  who is open to challenges.

I treasure the fact that the software is user friendly and allow me to get started really quickly.

Nice onboarding, very easy event tracking setup, responsive team with Slack channel.

Before to start working with Froged our team was using different tools such as Active Campaign and HelpCrunch. Nowadays we can do the same in just one tool, saving times and costs.

Fantastic support and a great system for your priest to grow with.

This is possible with Froged, but it's hard to understand the data from a sales and marketing perspective at a glance.

Integration is very easy and the experience for the users is very familiar so it's easy to provide support.

It's a great product that works properly. The user interface is very easy to understand and I love the feature that you can see the live users also and you can communicate with them too.

The ease of use where it comes to using Froged to support my clients is fantastic. If I’m not at the computer I’ve got everything  pushed through the mobile App so don’t miss an instance.

At the moment I don't find any noteworthy negative aspects.

The functionality, user interface, performance and features of Froged is hands down top in the market for the price it's offered at.

I dont like that you have to pay a price for each new feature, although you just want to try and test it.

Clean interface that is robust and some great features. We use it mainly for website chat and the auto-messages.

Lack of some basic functionalities like export and search. It was quite sluggish at times.

Knowledge base has got to be my favourite function though. So slick and easy to set up.

I have a SaaS and I'm always looking for tools to help me manage and understand my users, so this is a perfect tool for me. I'm extremely happy with the support team.

We love the fact that we can reach out to user based on their actions, so we engage only when they need us. Unobtrusive and easy to tailor to our unique business needs.

This is great for customer service they recommend this product.

Froged is a fantastic software that has all the features that makes it one of the best chat platforms in the market.

Forged is the main way we give support to our users. It is easy to integrate, provide help, see what users like and read and it is intuitive for them as well, so there is no learning curve.

Overall, great customer service and a great product that works reliably. They keep on making improvements which is also a sign of a company on the way up.

Great Functionalities Better For Deep Integrations.

Not to much cons for what they offered, may be miss some tutorials matirial.

The knowledgebase and update sections also help users to feel more connected to us and answer their own questions. Froged team is very responsive and quick to support and solve bugs.

Kind Toad for Live chat support and user aalytics.

The experience so far is great. They are constantly improving the tools and have great support.

First of all, the UI is super clean, intuitive and simple to navigate.

It takes a bit to setup and doesn't have Segment support.

It integrates well with Shift4Shop.com (old 3dcart.com). The learning curve is straight forward and ease of use is built in.

Target Bay is rich in features and customer service is amazing.

I have been the most impressed with the customer service and the customization this company offers. The team at TargetBay goes above and beyond to make sure we are satisfied with the product.

Easy integration with BigCommerce. Great on-boarding process.

TargetBay offers excellent ROI, excellent customer service, and an easy-to-use tool for growing internet sales.

Very easy to use on the backend and has many different ways to reach our customers. We like the ability to approved our customers reviews.

Easy to navigate the dashboard. On-boarding was super easy as they set it all up for you and walk you through everything.

Setup took quite awhile. There were some technical difficulties and setup took a bit longer than expected.

TargetBay is a MUST have for anyone with a business on Shopify. It will definitely help drive sales and provide a strong return on investment.

Sensitive content hidden]  manages my email marketing beautifully. Every month she creates the most amazing email blasts to send to my list.

AK was a pleasure to work with  from integration into our three different website hosts, tracking ROI, product training, and designing templates.

The software is set up to encourage reviews and does a good job at building brand trust and loyalty.

We're driving more website visitors, higher repeat traffic, and higher conversion rates. The ROI on TargetBay has been great.

Increased ROI and better conversion rates from our existing client base. Well worth the money, and easy to use.

Having used other (better known) review platforms, I can say that this product is easy to configure and packaged to deliver full functionality without pricing tier games.

I have had nothing but the best customer service with Target Bay. CSR's have been great at breaking the information down for all to learn easily and quickly.

Pricing is very competitive and the customer service is the best in the industry.

They also have the very best customer service.

It is as if Target Bay staff are standing by to help. Administration and tech support are terrific.

Love the analytics that show the results of any campaign we do. They also have great customer service if I ever need help.

Working with the team at TargetBay has been a dream. They truly care about my business and are very helpful and responsive.

I am VERY impressed with the customer support. They are prompt with email reply and very easy to schedule a call to assist my needs.

They are responsive and work to solve issues as needed.

I have received excellent support from Senthil. Whenever anything is required, he is very quick to reply and issue resolved in a timely manner.

It has multiple options for engaging web visitors, retargeting, encouraging reviews, and driving increased sales.

Building a template from scratch through BayEngage seems to have limited capabilities, but it still gets the job done in a pinch.

This can cause frustration when first using the platform. I've learned my way around, but its still cumbersome to use.

Unfortunately, we did not do enough research beforehand in regards to this.

Target Bay's Pop-up have proven to be great revenue streams for us. This service has paid for itself time and and time again.

I think it excels in the support department...its what makes it the white glove option. Easy to use and implement because support is so good.

The setup went smoothly and thr results have been very good so far.

Not enough experience to say yet. Ironically, not having a lower priced entry point was my initial friction, but after getting burned with low end plan on Yotpo, I put a price on my time and sanity.

Live customer support provided by the entire team. Clean interface that is easy to use, and easy to train others to use.

We have been using TargetBay for approximately 10 months and we are thrilled.

It's always a joy to work with a company that has caring Team with the Customer's best interests first.

As a marketing agency and a web designer I love products that can do more than one thing. The less plugins to install, interfaces to learn, and bills to pay, the better.

Easy to use and very effective at capturing a high volume of reviews. Targetbay customer service and development teams are fabulous to work with.

The only problem is I didn't know about them and subscribe earlier.

Euro

FROGED was designed with your growth in mind. This means you are in the driver seat from your customer success and product teams to your marketing touch points. 

Our focus is on the entire customer journey from Onboarding and retention to proactive customer support.

We provide complete customization with our scalable and adaptable technology from -
* Behavioral segmentation
* Product Flows
* Knowledge Base 
* Email campaigns
* NPS Surveys
* In-app widget
* +2k integrations and API
* Dedicated CS Manager and Dev team 



LongDescription

File Management

Commenting/Notes

Support Ticket Management

Real Time Analytics

Engagement Tracking

AB Testing

Multi-Channel Marketing

Surveys & Feedback

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Transfers/Routing

Customer Segmentation

Real-Time Monitoring

Workflow Configuration

Knowledge Management

Communication Management

Customer Database

NPS of Customers

NPS Survey Structure

Offline Form

Customizable Fields

Collaboration Tools

Automated Routing

Churn Management

Template Management

Data Import/Export

File Transfer

Process/Workflow Automation

Self Service Portal

Contact Management

Customer Experience Management

Content Management

Configurable Workflow

Screen Sharing

Mobile Access

Proactive Chat

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Transcripts/Chat History

Performance Metrics

Multi-Channel Communication

Complaint Monitoring

Queue Management

Client Portal

Social Media Integration

Real-Time Notifications

Workflow Management

Email Management

Ticket Management

Event Triggered Actions

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Knowledge Base Management

Website Visitor Tracking

Geotargeting

Real-Time Chat

Account Management

Community Management

Chat/Messaging

Customizable Templates

Customer Management

Real-time Consumer-facing Chat

Macros/Templated Responses

Interaction Tracking

Dashboard

Multi-Language

Alerts/Escalation

Real Time Reporting

Customer Engagement

Customizable Branding

Behavior Tracking

Reporting/Analytics

Usage Tracking/Analytics

Widgets

Monitoring

Feedback Management

Customizable Forms

Video Conferencing

Drag & Drop

Negative Feedback Management

Auto-Responders

Customer History

Tagging

Content Creation

Third-Party Integrations

Canned Responses

Onboarding

Live Chat

Campaign Management

@mentions

Search/Filter

Customer Communication

Email/Help Desk

Knowledge Base

Chat

11-50

51-200

201-500

501-1000

Froged

Live Online

Webinars

Documentation

Videos

US Dollar

TargetBay is an email marketing platform that makes it easy for businesses to send targeted email messages to their customers and leads. 

The platform's powerful automation engine helps you generate more revenue by driving more traffic, while its lead generation tools help boost your business's sales.

TargetBay offers personalized messages based on customer behavior, helping businesses drive sales. It also provides analytics allowing supervisors to make informed decisions based on real data in real time.

SEO Management

Reviews Management

Shopping Cart

eCommerce Management

Campaign Scheduling

Promotions Management

Email Campaign Management

Subscriber Management

Email Marketing

List Management

Reminders

Ratings/Reviews

Campaign Analytics

Mass Texting

Review Notification

Review Monitoring

Reviews and Q&A:
Lite: free
Growth: $199/month
Professional: $299/month
Premium: $399/month

Email Personalization:
Lite: free
Growth: $299/month
Professional: $399/month
Premium: $499/month

Behavioral Pop Ups:
Lite: free
Growth: $49/month
Professional: $99/month
Premium: $199/month

Product Recommendations:
Growth: $99/month
Professional: $149/month
Premium: $249/month

Froged vs TargetBay

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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