Their support is awesome. They help to solve problems immediately.

I really miss a section of the tool where i could gather product feedback from users.

It's pretty easy-to-use, therefore we were able to save up time to do other tasks. I am amazed by the fact, that this tool was able to help us simplify our daily task enormously.

The app works ok and customer support is helpful when bugs or issues come up.

Support team, yep, UserEnagages support is AWESOME. Other companies could learn from them.

I really liked how fresh and inviting their design is. Their onboarding experience is very nice and set you up to start taking advantage of the platform rather quickly.

User.com is an all-in-one tool that is great to collect all data about each website visitor. It helps you automate segmentation and personalize communication.

Mobile app is almost non-functional, so it is safer to assume that there is no mobile app. Web app is SLOW, terribly slow.

I am very pleased with the product. Would highly recommend it to anyone looking to automate marketing to push users into the right path.

This does the trick... provide me with the features i want to have. Getting started with the free account is great to learn to tool.

Was some bugs in the older version that sometimes made me mad. User filtering sometimes not worked.

Implementation is really easy and onboarding is great.

All the features you need for a friendly price for a startup.

Actually, the idea is cool, guys, your customer service is awesome, after few days i've already understood how to use the main  functions, love testing your actions everyday.

It wasn't easy to learn, but it was a profitable investment. Make sure you share your know-how with your team so that you're not the only one who understands what's going on under the hood.

Super advanced marketing campaign builder. Easy to install (custom script, JS).

Feature-rich software with great automation potential and superb support team.

They have bad customer support and administration.

User.com automation may be difficult to configure as you need to plan the whole flow ahead.

They have a great CRM that saves time by doing all the repetitive tasks.

I was surprised about how well it worked and what's more important, they offered a great price.

It’s quite easy to use, so you get the hang of it pretty fast. In my case ( Wordpress website) I could connect via a plugin so that wasn’t troubling.

Email Automation, CRM, Analytics features that l liked most. Also, I like the simple UI design of this tool.

I'm a fan -- their WordPress integration is great and is able to pick up on user signups automatically.

And really easy to set up, including setting up the filtering and A/B roadmaps.

The only real downside to User is the alerts on the chat.

I started using UserEngage when I began to struggle with a low conversion rate on my side. I couldn't afford well-known platforms and I found UserEngage on Quora as the alternative.

If you are into growth hacking this is something for you. The API is great: you can connect it with apps, crawlers or fb campaigns.

I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.

So thankful for this tool as it was a huge help in management thus saving a lot of time. Its marketing features are so easy to use and really do the job.

Over the last few months, I’ve been quite impressed with the product and support from User.com.

US Dollar

User.com is a full-stack marketing automation platform that converts visitors into satisfied and loyal customers. The application allows you to gather information about prospects and communicate with them via live chat through chatbots. Other contact details of clients are collected by SMS, popups or web push notifications as per individual preference.


Set up dynamic processes and send automated emails for any predictable scenario. Modules included in each account are chat, customer relationship management (CRM), a knowledge base, and calendar integrations. With User.com, it is easy to create automation sequences and save time while ensuring that your communication is consistent across the board.


The product is available for free and on monthly subscriptions.



LongDescription

Support Ticket Management

Real Time Analytics

Engagement Tracking

AB Testing

Signature Management

Cataloging/Categorization

Sales Analytics

Customer Surveys

Multi-Channel Marketing

Surveys & Feedback

Softphone

Personalization

Social Marketing

Internal Chat Integration

Email Monitoring

Application Management

Mobile Alerts

Lead Capture

Automated Responses

Code-free Development

Document Storage

Mass Texting

For Developers

Access Controls/Permissions

Activity Tracking

Transfers/Routing

Customer Segmentation

Progress Tracking

Drip Campaigns

Real Time Monitoring

Customer Service Analytics

Scheduled Messaging

Sales Pipeline Management

Referral Tracking

Marketing Calendar

Client Database

Confirmation/Reminders

Calendar/Reminder System

Rules-Based Workflow

Blended Call Center

Lead Distribution

User.com Comparisons

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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