# Narvar Software Reviews, Demo & Pricing - 2026 > Review of Narvar Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/returns-management/narvar-profile/reviews --- [Home](https://www.softwareadvice.com/) / [Warehouse Management Software](https://www.softwareadvice.com/scm/warehouse-management-system-comparison/) / Narvar Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/returns-management/narvar-profile/alternatives/) # Narvar 2026: Benefits, Features & Pricing Wondering if Narvar is right for your organization? Our Warehouse Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Narvar 4.7 [(58)](https://www.softwareadvice.com/returns-management/narvar-profile/#reviews) Pricing Pricing available upon request ### About Narvar Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers. Wondering if Narvar is right for your organization? Our Warehouse Management Software selection experts can help you in 15 minutes or less. ## Narvar User Interface ## Popular Narvar Alternatives Main Product Narvar 4.7 [(58)](https://www.softwareadvice.com/returns-management/narvar-profile/#reviews) Ratings Breakdown - 4.59Ease of use - 4.40Value for money - 4.50Customer support - 4.38Functionality Pricing Available upon request Get Price Alternative Product [AfterShip](https://www.softwareadvice.com/shipment-tracking/aftership-profile/) 4.9 [(468)](https://www.softwareadvice.com/shipment-tracking/aftership-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.74Value for money - 4.93Customer support - 4.76Functionality Pricing Starting at $11.00 per month Get Price Alternative Product [ReturnGO](https://www.softwareadvice.com/scm/returngo-profile/) 5.0 [(29)](https://www.softwareadvice.com/scm/returngo-profile/#reviews) Ratings Breakdown - 4.83Ease of use - 4.89Value for money - 5.0Customer support - 4.93Functionality Pricing Starting at $147.00 per month Get Price Alternative Product [Swap Commerce](https://www.softwareadvice.com/scm/swap-commerce-profile/) 5.0 [(14)](https://www.softwareadvice.com/scm/swap-commerce-profile/#reviews) Ratings Breakdown - 4.93Ease of use - 4.92Value for money - 4.93Customer support - 4.93Functionality Pricing Available upon request Get Price Alternative Product [ShippyPro](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/) 4.7 [(155)](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.27Value for money - 4.58Customer support - 4.57Functionality Pricing Starting at €159.00 per month Get Price Alternative Product [Circulio](https://www.softwareadvice.com/event-rental/circulio-profile/) 5.0 [(4)](https://www.softwareadvice.com/event-rental/circulio-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.75Value for money - 5.0Customer support - 4.75Functionality Pricing Starting at £250.00 per month Get Price ## Narvar Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Narvar Features - Popular features found in Warehouse Management Barcoding/RFID Compliance Management Demand Forecasting Dock Management Inventory Tracking Multi-Location Order Tracking Picking & Routing Returns Management Shipping Management Supplier Management Supply Chain Management - More features of Narvar 3PL Management Access Controls/Permissions Activity Dashboard Alerts/Notifications API Asset Tracking Claims Management Contact Database Customer Management Customer Portal Customizable Branding Customizable Templates Data Import/Export Delivery Estimate Delivery Record Delivery Tracking eCommerce Management Email Templates Exchange Management For eCommerce For Freight Operations Ground Shipping Inventory Management Label Printing Location Tracking Mobile Access Mobile Alerts Monitoring Multi-Channel Management Multi-Currency Order Management Package Tracking Parcel Shipping Payment Processing Real-Time Analytics Real Time Comparisons Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Refund Management Reporting/Analytics Reporting & Statistics Route Optimization Self Service Portal Serial Number Tracking Shipment Price Calculation Shipment Tracking Shipping Labels Status Tracking Third-Party Integrations Traceability Vendor Management Warehouse Management Website Integration Workflow Management ## Narvar Integrations NetSuite Integration rated undefined from -1 review ## Narvar User Reviews Overall Rating 4.7 Ratings Breakdown 5 76% 4 21% 3 0% 2 2% 1 2% Secondary Ratings Ease of Use 4.6 Value for money 4.4 Customer support 4.5 Functionality 4.4 Have you used Narvar and would like to share your experience with others? Paola A. Verified reviewer Arts and Crafts 2-10 employees Used monthly for less than 6 months Review source Reviewed October 2023 enhancing the post-purchase journey for e-commerce businesses 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Narvar keeps customers engaged by providing real-time tracking and delivery notifications, ensuring that they stay informed about the status of their orders. Cons: Smaller enterprises with limited budgets might find it costly. Read More CF Carrie F. Verified reviewer Apparel & Fashion 51-200 employees Used daily for more than 2 years Review source Reviewed June 2023 Narvar Returns Platform 4 Narvar has been a good partner for us. We've had ups and downs within the platform, and will look forward to seeing the improvements and enhancements we've asked for. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: The Narvar App integrated within Shopify is very user friendly. It is navigable and intuitive. Cons: There are a number of improvements we are waiting for from Narvar. The overall backend integrations are not overly smooth and don't serve all of our needs. Implementation took almost two years to get to a point where we were satisfied. Read More Eric B. Verified reviewer Consumer Goods 11-50 employees Used other for less than 6 months Review source Reviewed June 2021 HORRIBBLE....STAY AWAY!!!! 1 Horrible, literally the worst company we have ever done business with. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: There was nothing positive about this experience. Cons: Sales demo went well but realized during implementation that this did not do as was demoed. The solution requires a double opt-in, so customers must enter their phone number twice for the notifications to work for SMS. This should be a $25/mo app that they try to sell for $5k/year. When we gave notice we wished to cancel, since software did not do as demoed, we were told by \[SENSITIVE CONTENT\] that they would take us to collections if we did not pay the full annual amount, even though we never implemented, and never used with our customers. This is literally the WORST customer experience, I have ever had in all my years of business. Do not walk....RUN AWAY from this company. Read More TD Thomas D. Verified reviewer Retail 51-200 employees Used daily for more than 2 years Review source Reviewed June 2023 Outstanding business partner with ever increasing capabilities! 5 Narvar allows our customers to track both shipped goods and (soon!) their returns. While the shipping tool has been top-notch, the returns management piece is what we are the most excited about. This service will allow our customers to self-serve and know their return status at every step (reducing their need to call, chat or email). This is a win-win! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our company has been using Narvar's shipping notification service for years but recently began work to integrate more deeply and add return tracking and servicing. The Narvar team is responsive, helpful, and well-versed in their product and industry! Cons: My team and I haven't had any issues with the platform or the team as of this review, and I feel confident from our interactions that any problems that arise will be resolved quickly! Read More DH David H. Verified reviewer Medical Devices 1001-5000 employees Used daily for less than 2 years Reviewed October 2021 Great & useful service, but needs expansion for customer owned processes 4 Overall it's a good service. As stated, we are still working on making this more of a push vs pull relationship. That being said, their willingness to work with us & find solutions not only will benefit us as they find best practices for this kind of relationship, but also benefit others who prefer to approach this the same way we are. Ratings Breakdown 5 Ease of use 3 Value for money 3 Customer support 5 Functionality Pros: The simplified tracking data is the most useful part of the service for what we are doing. It makes it simple for our CRM team to send custom coms out in a timely manner. Cons: We were/are the minority using this service to power our own systems, but it's clear the Narvar team is still working on how to make this type of service work efficiently & effectively. They're so used to relying on their tried & true services controlled by Narvar that there are holes in how to push that service to customer powered set ups. Reasons for choosing Narvar We were looking at this service vs one provided by our freight auditors (not listed above). We liked the professionalism & reliability we could count on. With this kind of service we didn't want to waste time on something that isn't someone's main service. Read More MP Marta P. Verified reviewer Apparel & Fashion 11-50 employees Used daily for more than 2 years Review source Reviewed June 2023 Narvar, less manual tasks 4 Has help us a lot! But I think that to improve more our experience we should improve & find a solution for all our exceptions. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Narvar has reduced all the day to day manual task for our CS team. Cons: There are some exceptions that I would like to go deeper to understand why can not be atomatize and try to find a solution. Reasons for switching to Narvar I've tried already loop and I don't like it. Read More CT Claudia T. Verified reviewer Apparel & Fashion 11-50 employees Used daily for less than 12 months Review source Reviewed June 2023 A very fast and easy tool 5 The biggest benefit I have experienced with Narvar is the automation and categorization of our returns. We can understand and listen more to our customers according to their comments. In addition, our clients feel very confident when using the platform because it is very intuitive. It gives a feeling of autonomy. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like the most is that our returns process has changed for the better since it was implemented. Returns are processed faster, easier, and more automatically.I can also say that Narvar has helped us a lot when it comes to categorizing the reasons for return, in this way, we can improve in the necessary aspects. Cons: I can't currently think of anything wrong, as our old returns process was very old, there were many steps to follow, but now this has changed to more automated and easier support for our customers. Reasons for switching to Narvar Our company grows and needs more automated systems. Read More MR Miquel R. Verified reviewer Retail 11-50 employees Used daily for less than 2 years Review source Reviewed May 2023 Returns excellence 5 satisfied in terms of customer experience, but there are some issues that are still pending to be solved by the IT team Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy for the customer to follow up with the returns and also pushing exchanges for revenue retention. Cons: continuos changes make it important to follow up with the current processes Reasons for choosing Narvar easy integration and support Reasons for switching to Narvar Exchangesuser experiencerules for returns / exchanges Read More DG Dominique G. Verified reviewer Retail 201-500 employees Used daily for more than 2 years Reviewed November 2021 Overall Great Product 4 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Returns and Order track are both great products that are easy to implement and maintain over time. They offer a plug-and-play extension that is easy to configure and test. Their customer-facing interface is clean and put together, with a portal feature that gives the client control over content updates and building specific business rules. Narvar continues to add new features to enhance the customer experience. Dynamic track, for example, offers a more robust and customized shipping track page experience to the end user. Cons: Reporting is lacking on a granular level. Although there are high-level reports, there is room for improvement. Additionally, certain requests for smaller changes to business rules or content updates will require support outreach. This can become cumbersome. Read More JP James P. Verified reviewer Consumer Goods 51-200 employees Used daily for less than 12 months Review source Reviewed June 2023 Easy setup, great customer experience. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The integration was seamless, the staff at Narvar were attentive and helpful in the transition and helping to get our return policy rules copied over. Our customers love the simple, guided return authorization page and instant return label. Cons: One feature that is lacking from Narvar is the ability to "rate shop" with return label carriers. We would love to see this feature implemented in the future. Ideally the feature would choose the least expensive return label based on the products being returned and the location of the customer. Read More Showing 1 - 10 of 58 Reviews Load More Reviews ## Narvar Popular Comparisons [AfterShip vs Narvar](https://www.softwareadvice.com/shipment-tracking/aftership-profile/vs/narvar/)[ReturnGO vs Narvar](https://www.softwareadvice.com/returns-management/narvar-profile/vs/returngo/)[ShipStation vs Narvar](https://www.softwareadvice.com/returns-management/narvar-profile/vs/shipstation/) [Compare All Alternatives](https://www.softwareadvice.com/returns-management/narvar-profile/alternatives/) ## Other Top Recommended Warehouse Management Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2044) Recently recommended **63** times [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (687) Recently recommended **41** times [Focus X](https://www.softwareadvice.com/product/3600-focus/) **3.8** (119) Recently recommended **36** times [SAP S/4HANA Cloud](https://www.softwareadvice.com/accounting/sap-s-4hana-cloud-profile/) **4.3** (358) Recently recommended **27** times Stuck Between Options? 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