About Endorsal

Endorsal is a review management solution that helps businesses collect and embed customer testimonials in various websites. The application enables employees to streamline customer satisfaction, engagement tracking and feedback management operations via a unified platform.

Features of Endorsal include data import, activity monitoring, automated notifications, reporting, data visualization and more. It allows professionals to monitor conversion rates, gain insights into the behavior of customers and post testimonials on various social networking platforms such as LinkedIn, Twitter and Facebook.

Endorsal provides an application programming interface (API) and Zapier integration, which lets businesses connect the system with various third-party platforms s...


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Supported Operating System(s):

24 Reviews of Endorsal

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

April 2021

Egor from EUK Entertainment

Verified Reviewer

Company Size: 1 employee

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

April 2021

Every business needs it!

Pros

- fully automated review getting is great - the requests forms look professional and optional personal info fill via Facebook is very helpful - the Wall of Love is a great feature for your websites, easily to implement, easy to customize to look extremely professional and gets new reviews posted there automatically as soon a customer submits their review - with white label you can run your own reviews business to coffee to your customers!

Cons

- Learning curve - Can be a bit complicated and overwhelming to set it up for not techie business owners especially those who don't have the access to their hosting server or don't have a basic knowledge of cPanel

April 2021

User Profile Picture

Paul from Lead One

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Paid for its self within a day

Exceptional

Pros

backing up all your reviews from all third-party platforms, keeping you in control at an affordable price, widgets to showcase reviews is fantastic. Functionality is always expanding, active development, responsive team

Cons

sms pricing to gather reviews is marked up

Reasons for Switching to Endorsal

More reasonabily priced

April 2021

User Profile Picture

Sushil from KEDIANOMICS

Verified Reviewer

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

April 2021

Unable to Endorse the utility of Endorsal

Got attracted for its fresh nice looks. But have been frustrated with an unending bad attitude of the founder(s) and their unending carelessness.

Pros

It has a simple configuration and installatin routine. A decent testimonial collection form and few different ready formats for display of testimonials on your website will come by easily.

Cons

Very poor coding: The Dom Tree depth and the number of DOM elements shoot up and balloon up immediately causing a huge bloat and destroying website speed and performance tests. They are a bit careless even after such a good long time since launch to not even accept easily that they need to : a) Spend an hour to activte HTTP2.0 protocol, b) Deploy carefully a proper CDN c) Optimize the images Worst of all the founders have bad attitude. They will delete any postson their facebook group if you point out the basics missing and ask you to post on support chat. From their they will play ping pong with you for weeks and weeks trying to deflect the issue and claiming that since GTMetrix is not a perfect tool they will not be willing to commit any timeline on by when they will do these basic efficiency improvements.

August 2021

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Michael from Customer Contact Solutions

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Excellent Software

Pros

Endorsal is easy to use, does exactly what it claims to do and the support is excellent!

Cons

I can't think of any cons for this product. Maybe just a better flow for set up in the back end to make it easier during set up.

January 2020

User Profile Picture

Jeff from Keurig Dr Pepper Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Great Reviews Software

This software has allowed me to offer a new product to my clients in a very affordable way. I've gotten to experience it in every aspect as both a user and a supplier.

Pros

Endorsal is one of those tools you never knew you needed until you did. It allows you to easily setup and import new reviews from Facebook and Google automatically based on your criteria. Then you VERY easily add it to your website so visitors can see. They offer a variety of ways to display from a grid style to carousel, to the FOMO popup. Great tool overall.

Cons

It's new, so it has a a few very minor growing pains. Right now reviews are limited to Facebook and Google, and only pull from those posted there. So for now, there's no way to post a review with their form and then automatically post to those two. Also, it's only those two platforms that are supported (although I know more are in the works).

Reasons for Choosing Endorsal

Cost of investment as it's a new startup is why I chose Endorsal.