Endorsal

RATING:

4.7

(29)

About Endorsal

Endorsal is a review management solution that helps businesses collect and embed customer testimonials in various websites. The application enables employees to streamline customer satisfaction, engagement tracking and feedback management operations via a unified platform. Features of Endorsal include data import, activity monitoring, automated notifications, reporting, data visualization and more. It allows professionals to monitor conversion rates, gain insights into the behavior of customers and post testimonials on various social networking platforms such as LinkedIn, Twitter and Facebook. Endorsal provides an application programming interface (API) and Zapier integration, which lets businesses connect the system with various third-party platforms such as Shopif...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Endorsal Pricing

Starter - $39 per month or $29 per month (billed annually) Professional - $79 per month or $59 per month (billed annually)

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

Endorsal autoresponders

Endorsal Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Endorsal

1 - 5 of 29 Reviews

User Profile

Ferdinand

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Love Endorsal for our Ecommerce stores

This aids us in handling all of our reviews for two ecommerce sites. We've been using it religiously for the last 2 years and won't even consider using anything else. Very happy with the results, the click through rate and conversions of the forms they let you customize.

PROS

The ease and use is the best plus being able to cname it and white label it is amazing. Being able to monitor all the reviews and make sure non are being left from a competitor is important and Endorsal has our back on this. As soon as we see a review come in from the email notification we can monitor it and login to make sure it's either featured, or we fix the issue if a customer has one. The customization options for the review pages and links are incredibly easy and extremely professional and effective. You can basically brand the entire software to your own companys brand.

CONS

Nothing really that I can think of. The white label setup was a little involved but that's the only thing I can really think of.

Reason for choosing Endorsal

Ease of use, customer support was way better, customization options and deployment on cname.

Reasons for switching to Endorsal

Endorsal proved to be superior.

User Profile

Egor

Verified reviewer

Entertainment, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2021

Every business needs it!

PROS

- fully automated review getting is great - the requests forms look professional and optional personal info fill via Facebook is very helpful - the Wall of Love is a great feature for your websites, easily to implement, easy to customize to look extremely professional and gets new reviews posted there automatically as soon a customer submits their review - with white label you can run your own reviews business to coffee to your customers!

CONS

- Learning curve - Can be a bit complicated and overwhelming to set it up for not techie business owners especially those who don't have the access to their hosting server or don't have a basic knowledge of cPanel

User Profile

Sushil

Verified reviewer

Financial Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2021

Unable to Endorse the utility of Endorsal

Got attracted for its fresh nice looks. But have been frustrated with an unending bad attitude of the founder(s) and their unending carelessness.

PROS

It has a simple configuration and installatin routine. A decent testimonial collection form and few different ready formats for display of testimonials on your website will come by easily.

CONS

Very poor coding: The Dom Tree depth and the number of DOM elements shoot up and balloon up immediately causing a huge bloat and destroying website speed and performance tests. They are a bit careless even after such a good long time since launch to not even accept easily that they need to : a) Spend an hour to activte HTTP2.0 protocol, b) Deploy carefully a proper CDN c) Optimize the images Worst of all the founders have bad attitude. They will delete any postson their facebook group if you point out the basics missing and ask you to post on support chat. From their they will play ping pong with you for weeks and weeks trying to deflect the issue and claiming that since GTMetrix is not a perfect tool they will not be willing to commit any timeline on by when they will do these basic efficiency improvements.

User Profile

Paul

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Paid for its self within a day

Exceptional

PROS

backing up all your reviews from all third-party platforms, keeping you in control at an affordable price, widgets to showcase reviews is fantastic. Functionality is always expanding, active development, responsive team

CONS

sms pricing to gather reviews is marked up

Reasons for switching to Endorsal

More reasonabily priced

User Profile

Jeff

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Great Reviews Software

This software has allowed me to offer a new product to my clients in a very affordable way. I've gotten to experience it in every aspect as both a user and a supplier.

PROS

Endorsal is one of those tools you never knew you needed until you did. It allows you to easily setup and import new reviews from Facebook and Google automatically based on your criteria. Then you VERY easily add it to your website so visitors can see. They offer a variety of ways to display from a grid style to carousel, to the FOMO popup. Great tool overall.

CONS

It's new, so it has a a few very minor growing pains. Right now reviews are limited to Facebook and Google, and only pull from those posted there. So for now, there's no way to post a review with their form and then automatically post to those two. Also, it's only those two platforms that are supported (although I know more are in the works).

Reason for choosing Endorsal

Cost of investment as it's a new startup is why I chose Endorsal.