IdeaScale vs Legwork

RATING:

4.6

(28)

IdeaScale has 28 reviews and a rating of 4.61 / 5 stars vs Legwork which has 25 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (28)
4.8 (25)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 20, 2021
May 9, 2022
Pros/Cons
  • Pros

  • The technology is feature rich, easy to use and reliable.
  • IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.
  • Cons

  • Another platform is hard to get users to embrace... the government buys a lot of them. They die ignoble deaths.
  • No channel to submit/capture unsolicited ideas.
Read all user reviews
  • Pros

  • We love that everything is integrated. We can text, email, and respond to reviews all in one place.
  • I love the texting capabilities, and the ease of confirming appointments with Legwork. The NPS information is also great to have.
  • Cons

  • Extremely disappointed that the automated social media posting was taken away.
  • The marketing team needs to be more diligent with updating Facebooks Ads. I have an ad that is still running from 2019 that needs to be stopped.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos