IdeaScale vs Vendasta

RATING:

4.6

(28)

IdeaScale has 28 reviews and a rating of 4.61 / 5 stars vs Vendasta which has 158 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (28)
4.5 (158)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 20, 2021
April 3, 2024
Pros/Cons
  • Pros

  • The technology is feature rich, easy to use and reliable.
  • IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.
  • Cons

  • Another platform is hard to get users to embrace... the government buys a lot of them. They die ignoble deaths.
  • No channel to submit/capture unsolicited ideas.
Read all user reviews
  • Pros

  • If you have a problem, customer service is quick and helpful. I like being able to respond to reviews from different platforms in one place.
  • I love the products I can offer my clients and the ability for them to use a dashboard to monitor their progress.
  • Cons

  • The worst part was the customer service, though.
  • A little confusing to get started and populate the information needed.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos