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> Reviews of InMoment. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if InMoment is a good fit for you!

Source: https://www.softwareadvice.com/review-management/inmoment-profile/reviews

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InMoment Reviews

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[Overview](https://www.softwareadvice.com/review-management/inmoment-profile/)

Reviews

# InMoment Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(16)

4

(8)

3

(3)

2

(1)

1

(0)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.5

Value for money

4.2

Functionality

4.1

* * *

### Pros

"Really like the specific throttling and the UI of the survey, we don't bother our customers with the survey and when they are prompted, the survey is visually appealing."

"The product was easy to use and the company offered good support in order to implement it across our different touchpoints."

### Cons

"InMoment is a steep learning curve and slow support which can make using using the tool frustrating at times."

"Also, I believe there is a lack of flexibility and ease of integration to other tools."

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InMoment Reviews, Pros and Cons - 2026 Software Advice