5
4
3
2
1
Ease-of-use
4.1
Customer Support
4.6
Value for money
4.3
Functionality
4
"Overall this is a great program. I would recommend it to any provider/company that needs to track scoring on surveys."
"The product was easy to use and the company offered good support in order to implement it across our different touchpoints."
"Gives real time concerns and areas to address in overall operations. Great way to keep in touch and improve on guest relatio ns."
"I am a little disappointed in not being able to make amends/adjustments to the surveys without going through several doors first."
"I don’t use this other than uploading a file and choosing fields so very little criticism."
"Reporting inside moment is very hard to use, especially when setting up parameters and custom reports for different parts of your organization."
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