--- title: "NiceJob Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of NiceJob. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if NiceJob is a good fit for you!" source_url: "https://www.softwareadvice.com/review-management/nicejob-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Brand Management Software](https://www.softwareadvice.com/marketing/brand-management-comparison/) / [NiceJob](https://www.softwareadvice.com/review-management/nicejob-profile/) / NiceJob Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/review-management/nicejob-profile/) Reviews [Alternatives](https://www.softwareadvice.com/review-management/nicejob-profile/alternatives/) # NiceJob User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 203 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 181 reviews (89%) - 4 stars: 18 reviews (9%) - 3 stars: 2 reviews (1%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The platform excels at simplifying the process of collecting, managing, and showcasing customer reviews, making it easy for businesses to strengthen their online reputation with minimal effort. - I appreciated how automated and user‑friendly the system is—once set up, it runs smoothly in the background while consistently generating new reviews and social proof. - By integrating NiceJob with my customer software we're now able to eliminate manually asking customers for reviews, and can easily get 5-10 new positive reviews per week - with our eyes closed. ### Most mentioned cons - Their customer service team needs to be improved - Their security is a bit poor - sometimes have trouble logging in, it lags ## NiceJob customer reviews Showing reviews 1-25 of 203 (page 1). ### NiceJob Review - Best Review Management Software - Overall rating: 5/5 - Reviewer: Cecilia M. - Verified reviewer: Yes - Industry: Research - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We were using the tool with review management. It was reliable and meets all the business requirements and needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like about the tool is easy to use and integrates perfectly and seamless with third party application. It helps in both marketing and Review management. #### Cons The only challenge was that we were unable to handle review on yelp. Otherwise everything else about the tool is outstanding. --- ### Great For Appliance Repair - Overall rating: 5/5 - Reviewer: Howard H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered Excellent customer service. They have improved the software substantially while we have been using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a well thought out software and is improving with time. #### Cons I am unable to give a partial refund when using the Wepay payment method. #### Reasons for choosing NiceJob Housecall Pro did not support inventory. #### Reasons for switching to NiceJob ServiceDesk by Rossware was not mobile friendly and required a lot of time to set up. --- ### The best reputation management platform for small businesses - Overall rating: 5/5 - Reviewer: MICHAEL P. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Being one of the smallest companies in a competitive market, it was a struggle to show the public how much our clients loved us. This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world. #### Cons The web app when interacting with the device on mobile has been slow/buggy. --- ### Great Review Service - Overall rating: 5/5 - Reviewer: William M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered From the start, NiceJob was easy to use and implement in my business. The mobile platform is easy to use. I can send reviews to multiple platforms, code installed on our website so the reviews can be published there as well. Once I plug my customer into the system, the software contacts the customer to collect the review. This is huge for a services business like ours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about the software is once a review has been written, I can hit one button and share it to multiple platforms. #### Cons I can honestly say there is nothing I don't like about it. #### Reasons for choosing NiceJob Again, dollar for dollar NiceJob is the best choice. There are some companies that have monthly subscriptions for more than double what we pay for NiceJob. I think NiceJob does as well of a job as those more expensive companies and in some instances they do even better. #### Reasons for switching to NiceJob NiceJob is doing the same work as Broadly for a fraction of the cost. --- ### Great service! - Overall rating: 5/5 - Reviewer: Kevin K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very easy to use! Cost is reasonable. We’ve already added a couple of reviews in the first week! #### Cons Nothing comes to mind! Except maybe this rather long review process right now :) #### Reasons for switching to NiceJob It appeared they went out of business? I couldn’t contact them --- ### Good job with my website and review generation - Overall rating: 5/5 - Reviewer: Mike H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered So far I am happy with the results after 7 months #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They made me a good seo friendly website #### Cons Collaborating was occasionally difficult #### Reasons for switching to NiceJob I needed a company that could provide support and is SEO knowledgeable --- ### Nice Job is a review getting machine - Overall rating: 5/5 - Reviewer: Jason R. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Nice job is an incredible review getting machine, we went from barely having a review presence to having a ton of reviews on multiple review platforms in less than a week! Absolutely incredible! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very simple to use and the customer support is fast, detailed, and extremely efficient in providing help to their clients. #### Cons Waiting a few weeks without an online presence as I had to send away our website hosting over to them in order to have them build our new convert website but, was worth the wait. #### Reasons for choosing NiceJob Nice job integrates with our service software making things even easier! --- ### AMAZING TOOL & WORTH THE INVESTMENT - Overall rating: 5/5 - Reviewer: Joseph Q. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST! If there's a question you have or something you'd like to change on your website - they make it happen quick! We're used to waiting days - weeks for website changes to happen. OVERALL AMAZING STAFF AND INCREDIBLE SERVICE. 5 STARS ALL THE WAY! THANK YOU ALL FOR YOUR HELP. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros *Integrates seamlessly with our scheduling system - HouseCall Pro. *Automatically text & emails our clients asking if they would recommend our service after a job is clicked "finished." *When we first joined we started off with 41 reviews, we're now at 180 reviews total. That is a 340% increase!! *We've gotten more exposure on Google & Facebook because of the amount of reviews we've gotten through NiceJob *Our SEO has skyrocketed through the amazing website they built us at Convert. #### Cons The only con, is it doesn't integrate with Yelp for our customers to leave a review, but that is simply because Yelp has a strict policy. #### Vendor response Wow thats awesome Joseph!! Great to see that kind of results generating reviews with NiceJob. And just wait till you see the new features we're rolling out soon! Replied January 2019 --- ### Great product for the price! - Overall rating: 5/5 - Reviewer: Jeff R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Very positive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What can I say? The features work, the people are easy to work with, and we get more reviews. #### Cons Really don’t have anything I could complain about. It works. --- ### Great reputation management - Overall rating: 5/5 - Reviewer: Gabriel G. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Great experience so far but not amazing as of yet #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really enjoy the reviews that I've accumulated so far with the software and want to grow #### Cons Some things aren't explained in anyway to help learn it #### Reasons for choosing NiceJob Jobber --- ### Nice job review - Overall rating: 5/5 - Reviewer: Damian O. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A+ experience and will definitely be using this again #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ease of helping my marketing and sales #### Cons Lack of local advertising in my exact desired area --- ### Excellence! - Overall rating: 5/5 - Reviewer: Carrie A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Excellence on everything. There is always usually an email or phone call to make sure my questions/concerns were addressed and completely solved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Excellent customer service and technicians. Ability to display reviews instantly on different platforms. #### Cons All is great so there is nothing I like least. --- ### Nice jobs is easy to use and effective too - Overall rating: 4/5 - Reviewer: Stephanie M. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Automated emails and text messages that trigger customers to leave reviews #### Cons Getting the reviews at low occurrence, it may get improved. --- ### Outstanding review platform - Overall rating: 5/5 - Reviewer: Kyle W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NiceJob is excellent to use. Very user friendly and I m very glad my company has selected to use this platform for our reviews. #### Cons Nothing. Very easy to use and I’m glad we decided to use NiceJob. --- ### Great addition to a service company - Overall rating: 5/5 - Reviewer: Zayn M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered No complaints at all, I've received reviews weeks after the initial job. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is amazing because it automates your review system. #### Cons I haven't experienced any cons. The software integrates easily with multiple CRMs and all of your social media. --- ### Take Your Business to the Next Level - Overall rating: 5/5 - Reviewer: Terry K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Nicejob has made automating the review process so easy. Since joining Nicejob our reivews have jumped from 18 to over 400. The integration with our CRM made it an easy process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Great customer service . Automation and time saving #### Cons I have no complaints or Cons with Nicejob. --- ### Good Bang for your buck and perfect tool for tracking reviews - Overall rating: 5/5 - Reviewer: Stephanie A. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Terrific #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integrations, ease of use, notifications #### Cons If I think of something I will let you know --- ### Perfect solution - Overall rating: 5/5 - Reviewer: Lynn W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had a wonderful experience so far #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy of software, great support and a good price #### Cons Would like to know when someone opens the txt or email...for the review request #### Reasons for choosing NiceJob Cost --- ### Reviews for our business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered Pretty good for the money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was easy to get going and implemented #### Cons We are not getting as many reviews as we would have liked. #### Vendor response Thanks for taking the time to review NiceJob! We'd love to help you get more reviews, reach out to our customer success team via the in app chat bubble or our 1800 line and we'll make sure you're getting the most out of NiceJob! Replied January 2019 --- ### Great system that delivers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, it does everything automatically. #### Cons That we didn't do it sooner! We have had great success using this product. #### Vendor response Thanks for the great NiceJob review! Love hearing how NiceJob is helping companies get more reviews, and we've got some huge new features in store for you soon! Replied January 2019 --- ### Automated and easy to follow up - Overall rating: 5/5 - Reviewer: Rod E. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Very easy and intuitive. All I need is automated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The automation process takes the burden off my shoulder #### Cons There is no element that I liked least. #### Reasons for choosing NiceJob Customer service was superior among others --- ### [SENSITIVE CONTENT HIDDEN] and staff Top Notch - Overall rating: 5/5 - Reviewer: Marty B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered The people of nice job especially [SENSITIVE CONTENT HIDDEN] have been awesome. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EFFECTIVE. Simply effective. Beat investment I’ve ever made. #### Cons Like to have a better dashboard more analytics. --- ### Great customer support - Overall rating: 5/5 - Reviewer: Sanaz M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and customer support. It's easy to integrate and used by the staff. #### Cons The social media post appears with nicejob name. #### Reasons for switching to NiceJob Price and ease of use --- ### Very responsive technical support - Overall rating: 4/5 - Reviewer: Barbara W. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Overall I like the app. It has offered me a solution to solicit reviews from my clients. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Setup was fairly simple and when support is needed the company is very responsive. I like the aesthetic of the widget and the ability to customize the messaging. #### Cons Understanding how to navigate the campaigns for referrals and add widgets to our website has been challenging. --- ### NiceJob Helped Me Acquired New Customers In Just The First Few Days - Overall rating: 5/5 - Reviewer: Martin E. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NiceJob was exceptionally easy to use. I imported all my Shopify customers with one click and the app proceeded to send them automated review requests. I received 22 5-star reviews in less than one week. I was able to prove the reviews resulted in new customers by analyzing traffic from my social media accounts. NiceJob automatically shares reviews to Facebook and Twitter. The reviews add a great deal of credibility to my site. #### Cons I had no problems using NiceJob whatsoever. ## More reviews [Next reviews](https://www.softwareadvice.com/review-management/nicejob-profile/reviews/?page=2) --- NiceJob Reviews, Pros and Cons - 2026 Software Advice