About ReviewThread

Managing online reviews can be a pain when it’s a manual process. ReviewThread automates review management for local businesses. ReviewThread helps businesses get better reviews in 5 days. Get reviews on Google, Facebook, and industry-specific review sites with email and text review request campaigns. Make it easy for your customers to leave a review. Automatically share your 5-star reviews on social media and showcase reviews on your website. Monitor reviews and respond to reviews. Make sure you know about reviews with daily email notifications and monthly reputation reports....

ReviewThread Pricing

14-day free trial available. $99/month. Cancel anytime.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

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Automate asking for reviews

ReviewThread User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 6 reviews

Julie

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2022

Great Website and Customer Service

This website gives me the opportunity to request reviews and share patient experience that I probably wouldn't have otherwise.

Pros

I like how easy it is for me and my office to use this software.

Cons

I would like to be able to send a request to someone who hasn't yet filled one out even though it was requested previously without action. I understand why it doesn't allow but I was handed a business card where we have a QR code, this helps to hand to people to fill it out easily.

Reasons for choosing ReviewThread

I like a more personal experience where I can contact a person if I have a question as opposed to a large corporate company.

Response from ReviewThread

Thank you for your kind words, Julie! We're happy to have you as a customer and appreciate the opportunity to help you collect and share reviews. Also, we can help you send review requests to patients who don't take action on your initial request campaign. Colin will reach out to get that set up for you. Thank you for the feedback! If there's anything we can do to make your experience with ReviewThread even better, please don't hesitate to reach out.

Replied September 2022

Joshua

Verified reviewer

Company size: 2-10 employees

Industry: Law Practice

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2022

Simply the best!

The support is amazing. I've really never used a tech product with such excellent customer service. Real life humans answer every question I have.

Pros

Dead simple. Easy to deploy. Effective. Inexpensive.

Cons

I have no complaints about the software. It just works.

Response from ReviewThread

Josh, thank you for taking the time to write a review! We're so glad to hear that you're happy with ReviewThread and our customer service. We strive to provide the best possible experience for our customers and we're glad that we've been able to do that for you. Thank you for your business!

Replied September 2022

Joe

Company size: 2-10 employees

Industry: Food & Beverages

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2022

Amazing Product

Absolutely love ReviewThread and would recommend this amazing product to ANY BUSINESS OWNER!

Pros

So easy to use! Our clients love reviewing our products which in turn help facilitate everything else.

Cons

I love absolutely everything about ReviewThread.

Reasons for choosing ReviewThread

The amazing people that work at ReviewThread is the reason we chose them.

Response from ReviewThread

Thank you for choosing ReviewThread, Joe! We're thrilled to hear that you find our tool easy to use that it's helping you get reviews from your clients. The team here works hard every day to make sure we're providing the best possible experience for business owners like you. Thanks for recommending us to other business owners! We hope to continue serving you well into the future.

Replied October 2022

Reed

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2022

Awesome review management software.

Pros

Great product and great costumer service!

Cons

Can't think of any Cons. In the rare event where I had a glitch or a question or an issue I got it resolved within a day.

Response from ReviewThread

Thank you for your kind words, Reed! We're glad you're enjoying our review management software and appreciate your positive feedback. Our team works hard to provide the best possible experience and it's great to see that reflected in your review. Thanks for choosing ReviewThread!

Replied September 2022

Phil

Company size: 2-10 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2022

Review management

Pros

Replying to reviews in google when a review is left.

Cons

Not enough automatic reviews from customers

Adriana

Company size: 2-10 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2022

Love ReviewThread!

We have been receiving more reviews through this service.

Pros

I really like how easy it is to use and customer service is great and always on top of it!

Cons

Their is currently nothing I dislike about the service.

Response from ReviewThread

Thank you, Adriana, for your kind words about ReviewThread! We're so glad you find ReviewThread easy to use and our customer service helpful. We love getting feedback from our customers and are happy to know that we're helping you get more reviews. Thank you for choosing us as your review management solution!

Replied October 2022