Shopper Approved
About Shopper Approved
Awards and Recognition
Shopper Approved Pricing
Starting price:
$124.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Shopper Approved
1 - 5 of 123 Reviews
Blake
Mining & Metals, 11 - 50 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed June 2021
Do your ecommerce store a favor and try this out -- they have a free trial
Patrick
Verified reviewer
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Review & Product Reviews
Shopper Approved staff have all been very knowledgable, helpful and care a lot about our company's success.
PROSEasy to implement with Shopify. Most customers are happy to provide feedback and we are able to use that feedback to make improvements in customer services, processes, website in near realtime.
CONSI don't like adding extra steps for customers at checkout, but the feedback is so critical and valuable that the benefits way outweigh the exceptional few (customers who really don't like that you asked them for feedback). 99.9% do not react negatively to being asked for feedback and we take the feedback gathered very seriously and it is a huge net benefit to both our customers and our organization.
Kevin
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
ShopperApproved has helped me share thousands of consumer reviews!
I'd say it's worth the cost, I know it helps us generate more sales than we would if we didn't have it.
PROS- I love the Stars integration that my google ads would get. - The badge icon really does look good and help validate our legitimacy, we always refer our clients to our ShopperApproved to see our validity.
CONS- I'd like more to do, and if they have a more user-friendly dashboard. It is a bit clunky, kinda hard to find what I'm looking for sometimes. But, it works fine.
Reason for choosing Shopper Approved
I found ShopperApproved first, I also like their badge. TrustPilot looked like all those other lesser-known, lesser-legitimate reviews websites. ShopperApproved stood out the most out of all of those other ones looking similar to each other.
Heather
Retail, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2020
Good Review Platform with Some Room for Improvement
Overall, Shopper Approved is a decent product for the price point. It is very affordable, so we overlook the inconveniences.
PROSThe reviews from Shopper Approved integrate nicely into our site, providing our customers with both overall site reviews and product reviews. The fact that all of the reviews are from authorized customers is also a benefit.
CONSIt would be VERY helpful to be able to tell Shopper Approved that an item has actually shipped, and send out the follow-up email based on actual ship date, rather than based on an overall estimation. From time-to-time, we have items that are on backorder, and Shopper Approved sends out the survey before the product is received, causing confusion and frustration for our customers.
Reason for choosing Shopper Approved
We chose Shopper Approved because it had the richest feature set in its price category. It is a good "starter" review platform.
Trent
Business Supplies and Equipment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2021
Great Review Aggregate!
Excellent!
PROSEasy to use, transparent, easy for businesses to respond to review.
CONSThat Google does not accept initial customer reviews. Overpriced on sitejabber syndication.
Reason for choosing Shopper Approved
price and gave company more options to respond and hide reviews that were irrelevant.
Vendor Response
Hi Trent! Thank you for the feedback. Shopper Approved's Seller ratings and reviews are easy to use to help you attain a Google Seller Rating, and we are glad you think so, too! Please contact Shopper Approved directly to go over any concerns you have about the initial reviews or pricing.
Replied May 2021
