# Best 15 SmartCustomer Alternatives in 2026 - Software Advice > Find the top SmartCustomer Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best NPS Software for your business. Source: https://www.softwareadvice.com/review-management/sitejabber-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [NPS Software](https://www.softwareadvice.com/customer-experience/nps-comparison/) / [SmartCustomer](https://www.softwareadvice.com/review-management/sitejabber-profile/) / SmartCustomer Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/review-management/sitejabber-profile/)[Reviews](https://www.softwareadvice.com/review-management/sitejabber-profile/reviews/) Alternatives # Best 15 SmartCustomer Alternatives SmartCustomer 4.4 [(65)](https://www.softwareadvice.com/review-management/sitejabber-profile/reviews/) Pricing: Available upon request Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives - Popular Comparisons ## Preview of Top SmartCustomer Alternatives Main Product SmartCustomer 4.4 [(65)](https://www.softwareadvice.com/review-management/sitejabber-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.02Value for money - 4.24Customer support - 4.42Functionality Pricing Available upon request Get Price Top Alternative Jobber 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Top Alternative Trustpilot 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Top Alternative TrueReview 5.0 [(154)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.80Value for money - 4.96Customer support - 4.85Functionality Pricing Starting at $49.00 per month Get Price Top Alternative Birdeye 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Get Price Top Alternative Score My Reviews 4.9 [(81)](https://www.softwareadvice.com/review-management/score-my-reviews-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.81Value for money - 4.93Customer support - 4.84Functionality Pricing Starting at $49.00 per month Get Price ## SmartCustomer Alternatives [### Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Starting Price: $39.00 per month Free trial Free version Starting Price: $39.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Jobber - Access Controls/Permissions - Activity Tracking - Appointment Management See All 5% Shared Features with SmartCustomer - Dashboard - Response Management - Review Request ### Integrations Comparison 100% Unique Integrations for Jobber - AdCritter - Applause - ArcSite See All 0% Shared Integrations with SmartCustomer - No shared integrations See Jobber Screenshots [### Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Starting Price: $299.00 per month Free trial Free version Starting Price: $299.00 per month Free trial Free version ### Features Comparison 78% Unique Features for Trustpilot - Activity Dashboard - Alerts/Notifications - API See All 22% Shared Features with SmartCustomer - Customer Experience Management - Dashboard - Response Management See All ### Integrations Comparison 84% Unique Integrations for Trustpilot - Adestra - Chattermill - eDesk See All 16% Shared Integrations with SmartCustomer - Adobe Commerce - BigCommerce - Meta for Business See All See Trustpilot Screenshots [### TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/) 5.0 [(154)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Starting Price: $49.00 per month Free trial Free version Starting Price: $49.00 per month Free trial Free version ### Features Comparison 77% Unique Features for TrueReview - AI/Machine Learning - Alerts/Notifications - Automated Responses See All 23% Shared Features with SmartCustomer - Customer Experience Management - Dashboard - Response Management See All ### Integrations Comparison 100% Unique Integrations for TrueReview - Zapier 0% Shared Integrations with SmartCustomer - No shared integrations See TrueReview Screenshots [### Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 92% Unique Features for Birdeye - Activity Dashboard - AI Writing Assistant - AI/Machine Learning See All 8% Shared Features with SmartCustomer - Response Management - Review Monitoring - Review Notification See All ### Integrations Comparison 95% Unique Integrations for Birdeye - ABELDent - AccuLynx - Actionstep See All 5% Shared Integrations with SmartCustomer - Adobe Commerce - BigCommerce - Meta for Business See All See Birdeye Screenshots [### Score My Reviews](https://www.softwareadvice.com/review-management/score-my-reviews-profile/) 4.9 [(81)](https://www.softwareadvice.com/review-management/score-my-reviews-profile/reviews/) Starting Price: $49.00 per month Free trial Free version Starting Price: $49.00 per month Free trial Free version ### Features Comparison 44% Unique Features for Score My Reviews - Campaign Management - Negative Feedback Management - Review Badge Management See All 56% Shared Features with SmartCustomer - Dashboard - Response Management - Review Monitoring See All ### Integrations Comparison 100% Unique Integrations for Score My Reviews - Zapier 0% Shared Integrations with SmartCustomer - No shared integrations See Score My Reviews Screenshots [### Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/) 4.9 [(224)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 76% Unique Features for Okendo - Activity Dashboard - API - Campaign Management See All 24% Shared Features with SmartCustomer - Dashboard - Response Management - Review Monitoring See All ### Integrations Comparison 93% Unique Integrations for Okendo - Afterpay - AfterShip - Alloy See All 7% Shared Integrations with SmartCustomer - Meta for Business - Shopify See Okendo Screenshots [### GiveMe5.ai](https://www.softwareadvice.com/product/186583-GiveMe5-ai/) 4.7 [(86)](https://www.softwareadvice.com/product/186583-GiveMe5-ai/reviews/) Starting Price: $9.99 per month Free trial Free version Starting Price: $9.99 per month Free trial Free version ### Features Comparison 76% Unique Features for GiveMe5.ai - Activity Dashboard - Alerts/Notifications - API See All 24% Shared Features with SmartCustomer - Customer Experience Management - Dashboard - Response Management See All ### Integrations Comparison 100% Unique Integrations for GiveMe5.ai - Inspection Support Network - Jobber - Pabbly Connect See All 0% Shared Integrations with SmartCustomer - No shared integrations See GiveMe5.ai Screenshots [### Swell](https://www.softwareadvice.com/ecommerce/swell-profile/) 4.6 [(357)](https://www.softwareadvice.com/ecommerce/swell-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 82% Unique Features for Swell - 2-Way Messaging - Activity Dashboard - Alerts/Notifications See All 18% Shared Features with SmartCustomer - Customer Experience Management - Dashboard - Response Management See All ### Integrations Comparison 100% Unique Integrations for Swell - ABELDent - AdvancedMD EHR - Amazing Charts See All 0% Shared Integrations with SmartCustomer - No shared integrations See Swell Screenshots [### Review Wave](https://www.softwareadvice.com/reputation-management/review-wave-profile/) 4.7 [(70)](https://www.softwareadvice.com/reputation-management/review-wave-profile/reviews/) Starting Price: $299.00 per month Free trial Free version Starting Price: $299.00 per month Free trial Free version ### Features Comparison 75% Unique Features for Review Wave - Activity Dashboard - Alerts/Notifications - Appointment Management See All 25% Shared Features with SmartCustomer - Dashboard - Response Management - Review Monitoring See All ### Integrations Comparison 100% Unique Integrations for Review Wave - AdvancedMD EHR - Chiro8000 - ChiroSuiteEHR See All 0% Shared Integrations with SmartCustomer - No shared integrations See Review Wave Screenshots [### rater8](https://www.softwareadvice.com/reputation-management/rater8-profile/) 5.0 [(183)](https://www.softwareadvice.com/reputation-management/rater8-profile/reviews/) Starting Price: $89.00 per month Free trial Free version Starting Price: $89.00 per month Free trial Free version ### Features Comparison 70% Unique Features for rater8 - Alerts/Notifications - Customizable Reports - HIPAA Compliant See All 30% Shared Features with SmartCustomer - Customer Experience Management - Dashboard - Response Management See All ### Integrations Comparison 100% Unique Integrations for rater8 - AdvancedMD EHR - athenaOne - Azalea Health See All 0% Shared Integrations with SmartCustomer - No shared integrations See rater8 Screenshots [### Yotpo](https://www.softwareadvice.com/marketing/yotpo-profile/) 4.5 [(376)](https://www.softwareadvice.com/marketing/yotpo-profile/reviews/) Starting Price: $199.00 per month Free trial Free version Starting Price: $199.00 per month Free trial Free version ### Features Comparison 83% Unique Features for Yotpo - Activity Dashboard - API - Campaign Management See All 17% Shared Features with SmartCustomer - Dashboard - Response Management - Review Monitoring See All ### Integrations Comparison 86% Unique Integrations for Yotpo - AdRoll - Athos Commerce - Bazaarvoice See All 14% Shared Integrations with SmartCustomer - Adobe Commerce - BigCommerce - Instagram See All See Yotpo Screenshots [### NiceJob](https://www.softwareadvice.com/review-management/nicejob-profile/) 4.9 [(203)](https://www.softwareadvice.com/review-management/nicejob-profile/reviews/) Starting Price: $75.00 per month Free trial Free version Starting Price: $75.00 per month Free trial Free version ### Features Comparison 87% Unique Features for NiceJob - Activity Tracking - Automated Publishing - Campaign Management See All 13% Shared Features with SmartCustomer - Customer Experience Management - Dashboard - Response Management See All ### Integrations Comparison 94% Unique Integrations for NiceJob - AccuLynx - Clio - CompanyCam See All 6% Shared Integrations with SmartCustomer - Meta for Business - Twitter/X See NiceJob Screenshots [### ReputationStacker](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/) 4.9 [(45)](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/#reviews) Starting Price: $63.00 per month Free trial Free version Starting Price: $63.00 per month Free trial Free version ### Features Comparison 76% Unique Features for ReputationStacker - Alerts/Notifications - Automated Responses - Communication Management See All 24% Shared Features with SmartCustomer - Customer Experience Management - Dashboard - Email Management See All ### Integrations Comparison 100% Unique Integrations for ReputationStacker - Zapier 0% Shared Integrations with SmartCustomer - No shared integrations See ReputationStacker Screenshots [### eShoppingAdvisor](https://www.softwareadvice.com/product/450006-eShoppingAdvisor/) 5.0 [(20)](https://www.softwareadvice.com/product/450006-eShoppingAdvisor/#reviews) Starting Price: €29.00 per month Free trial Free version Starting Price: €29.00 per month Free trial Free version ### Features Comparison 75% Unique Features for eShoppingAdvisor - Alerts/Notifications - Campaign Management - Chat/Messaging See All 25% Shared Features with SmartCustomer - Dashboard - Email Management - Response Management See All ### Integrations Comparison 100% Unique Integrations for eShoppingAdvisor - Advanced Subscriptions & Recurring Payments for Magento 2 - Ecwid - Google Analytics 360 See All 0% Shared Integrations with SmartCustomer - No shared integrations See eShoppingAdvisor Screenshots [### pulseM](https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/) 4.5 [(63)](https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/reviews/) Starting Price: $99.00 per month Free trial Free version Starting Price: $99.00 per month Free trial Free version ### Features Comparison 67% Unique Features for pulseM - Chat/Messaging - Customizable Reports - Customizable Templates See All 33% Shared Features with SmartCustomer - Customer Experience Management - Dashboard - Response Management See All ### Integrations Comparison 100% Unique Integrations for pulseM - AccuLynx - FieldEdge - Housecall Pro See All 0% Shared Integrations with SmartCustomer - No shared integrations See pulseM Screenshots ## Popular SmartCustomer Comparisons [Trustpilot vs SmartCustomer](https://www.softwareadvice.com/review-management/sitejabber-profile/vs/trustpilot/)[TrueReview vs SmartCustomer](https://www.softwareadvice.com/review-management/sitejabber-profile/vs/truereview/) Still Not Sure? Our experts can help you compare SmartCustomer with other top options, so you can find the best fit for your needs.