--- title: "TrueReview Software Reviews, Demo & Pricing - 2026" description: "Review of TrueReview Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/review-management/truereview-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Review Management Software](https://www.softwareadvice.com/review-management/) / TrueReview Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/)[Alternatives](https://www.softwareadvice.com/reputation-management/truereview-profile/alternatives/) # TrueReview Review From $49-$2,148/month Free trial 6 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TrueReview 5.0 [(155)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Pricing Starting at $49.00 flat rate per month Top Alternatives ### About TrueReview ✨ TrueReview is a user-friendly, all-in-one review management tool that makes it easy for businesses to collect, manage, and respond to customer feedback effortlessly. 🚀 TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews! 🤖 Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports. 🤩 Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you. ❤️ Turn your best reviews into stunning visual posts! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator. ## TrueReview User Interface ## Popular TrueReview Alternatives Main Product TrueReview 5.0 [(155)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.80Value for money - 4.96Customer support - 4.85Functionality Pricing Starting at $49.00 per month Alternative Product [ReputationStacker](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/) 4.9 [(57)](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.86Value for money - 4.88Customer support - 4.88Functionality Pricing Starting at $63.00 per month Alternative Product [Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/) 4.9 [(235)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.59Value for money - 4.83Customer support - 4.62Functionality Pricing Starting at $19.00 per month Alternative Product [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(705)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Alternative Product [Score My Reviews](https://www.softwareadvice.com/review-management/score-my-reviews-profile/) 4.9 [(82)](https://www.softwareadvice.com/review-management/score-my-reviews-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.82Value for money - 4.93Customer support - 4.84Functionality Pricing Starting at $49.00 per month Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1480)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month ## TrueReview Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Starter $49.00 flat rate, per month No plan information available Starter Annual $348.00 flat rate, per year No plan information available Small Business $99.00 flat rate, per month No plan information available Small Business Annual $708.00 flat rate, per year No plan information available Premium $299.00 flat rate, per month No plan information available Premium Annual $2,148.00 flat rate, per year No plan information available ## TrueReview Features - Popular features found in Review Management Campaign Management Response Management Review Notification Social Sharing - More features of TrueReview Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Notifications API Automated Responses Brand Management Commenting/Notes Communication Management CRM CRM Integration Customer Advocacy Customer Experience Management Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Email Management Email Reminders Engagement Tracking Feedback Management Generative AI Hashtag Tracking Keyword Tracking Media Monitoring Monitoring Multi-Channel Campaigns Multi-Location Negative Feedback Management Performance Metrics Predictive Analytics Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Reminders Reporting/Analytics Reporting & Statistics Review Badge Management Review Monitoring Review Request Review Sharing Scoring Search/Filter Sentiment Analysis SMS Messaging Social Media Integration Social Promotion Survey/Poll Management Surveys & Feedback Template Management Third-Party Integrations Visual Analytics Website Integration Widgets ## TrueReview Integrations Zapier Integration rated 4.8 from 15 reviews ## TrueReview User Reviews ## TrueReview customer ratings - Overall rating: 5.0/5 - Total reviews: 155 ### Rating distribution - 5 stars: 150 reviews (97%) - 4 stars: 5 reviews (3%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.8/5 - Customer support: 5.0/5 - Functionality: 4.9/5 --- ### Great way to get feedback from customers! - Overall rating: 5/5 - Reviewer: Cindy M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered We are in month three of our membership. So far, everything has been great. The tech support was great when I needed help. The program is very easy to use, which is always great. Sending out new requests are very quick. I'm impressed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's very easy to use. I love that I can track every survey that is sent out. You are able to see if the contact opened the email and clicked on the link. I sent out our first text message yesterday. I look forward to seeing how that works for us. #### Cons My current plan does not include team management. It would be great to get that option without the extra costs. At lease one extra user would be great. --- ### TrueReview review - great product - Overall rating: 4/5 - Reviewer: Gene K. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Great customer service and great at getting customers to leave a review, nice-looking interface. A bit complex to integrate with Shopify but the TrueReview team walked me through the process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Provides options for multiple review platforms, such as TrustPilot, Facebook and TrueReview. Fantastic at conversions - so many customers are leaving terrific feedback on our service. #### Cons No widget that summarizes overall rating, such as 4.7 stars - "excellent". #### Reasons for choosing TrueReview Did not get enough people leaving review with TrustPilot #### Reasons for switching to TrueReview Did not get enough people leaving review with TrustPilot --- ### Great service! - Overall rating: 5/5 - Reviewer: addison d. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very user friendly and easy to use. Looks more professional using this to ask for reviews #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, and help is always just a click away for any questions you have, or anything you need help with! #### Cons Price, even though it is competitive and reasonable. Getting positive reviews is priceless for my business. --- ### True Review is Fantastic! - Overall rating: 5/5 - Reviewer: Andrew F. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered True Review has been the best and has helped me manage reviews more efficiently. I highly encourage you to get it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The thing I love the most about True Review is having an easy-to-use dashboard that shows all of the reviews. I love that I can just click to respond and that it notifies me instantly when a review is posted. #### Cons The only thing I wish True Review did a little better is to allow for more design options for the review links. --- ### Simple to set up, amazing service! - Overall rating: 5/5 - Reviewer: Camie G. - Verified reviewer: Yes - Industry: Photography - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I received prompt responses to all my questions. The timely emails were helpful in setting everything up. They even assisted me when I had trouble getting the reviews to appear on our website, which I consider exceptional service. We are enjoying the user-friendly experience, and the price for the package we chose is very competitive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple interface and exceptional customer service. #### Cons So far, everything is working well. There is a tiny refresh issue with new reviews. They appear and then go away. #### Reasons for choosing TrueReview We looked into a lot of different services. They were all expensive and had a lot more features than we needed. TrueReview was straightforward and cost effective. #### Reasons for switching to TrueReview They dropped us b/c they are focusing solely on medical industry. --- ### Fantastic Review Platform - Easy and works flawlessly! - Overall rating: 5/5 - Reviewer: Dusty D. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent! 10/10 Great product and superb customer service! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love that everything is automated. After every transaction, you can choose how long afterwards for the automatic review request to send. A couple minutes, hours, whatever. I love the look of berthing is general. The user side and the customer side - it’s very clean and professional looking. You can also manually send the requests if you don’t went to have them sent automatically. Just a few seconds to put the customers name and phone and/or email, and done. You can also upload all your previous customers database to send them review requests. And you can set it up, for future customers, that it automatically creates/uploads their contact info in your true review dashboard automatically, so no need to upload any future customers to your database manually after the initial set up. Since using this software for about the past month, I’ve gotten tons of reviews for my solo operated business and it’s been fantastic! Besides the platform itself being great, perhaps the best part was how helpful [sensitive content hidden] was with the initial set up. He was very helpful and made it very easy and quick to get things rolling, within the same day. He did pretty much everything for me. He was excellent with email and phone call communication, very polite and professional, I couldn’t be more impressed with the customer service. I looked at over 10 similar review platforms and did plenty of demos. TrueReview was the easiest and best looking and best working in my opinion. Save yourself some time and go with these guys at TrueReview, I think you’ll be very happy with the service! 10 out of 10 for me! #### Cons Nothing I can think of! Everything had been rolling in the background seamlessly without having to do anything at all after set up! #### Reasons for choosing TrueReview Ease of use and value for the money. Plus the clean interface. --- ### Truereview is great - Overall rating: 5/5 - Reviewer: Andy K. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Very simple and easy to use, would highly recommend. The .csv is very straightforward. Left Trustpilot for True review and never looked back #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, the interface is so simple to use and the management of the reviews is so easy to respond. #### Cons to be honest it is so simple to use there are no cons, I am not so technical and it's easy so I can't fault any of it #### Reasons for switching to TrueReview They are very expensive and very poor service --- ### Highly recommended - Overall rating: 5/5 - Reviewer: Carolyn F. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I have received more reviews since signing up with TruReview last month then I did in the prior 11 months combined with my previous software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They follow ups are great and the requests look wonderful and can be personalized. #### Cons Nothing yet. I have had more success with TRuReview than prior vendors. #### Reasons for switching to TrueReview I wasn’t getting the results I wanted from my prior provider . Not many responses or engagement. --- ### Success with TrueReview! - Overall rating: 5/5 - Reviewer: Anthony S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Not only has platform become essential in our practice. The team at TrueReview are responsive. You can actually get someone on the telephone who will help you through things if you can’t figure it out on your own. Just can’t go wrong here. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Interface is quite easy to use. And the experience by the user is super smooth. These days, as a physician, reviews are critical to practice growth. TrueReview has helped me by leaps and bounds. #### Cons Would be nice if they had a direct interface with the practice management system that I use. #### Reasons for choosing TrueReview Simplicity and price additionally, I felt that this company was personal and they approached to the customer. #### Vendor response Thank you for the wonderful review! We’re thrilled to hear that TrueReview has had such a positive impact on your practice’s growth and that the platform has been easy to use. We’re also glad our team has been there to provide the support you need. If you ever have any questions, we’re just a phone call away! Replied October 2024 --- ### I've Tried Them All - TrueReview is the Best! - Overall rating: 5/5 - Reviewer: Cathy V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TrueReview makes me look like the hero for my clients! So easy to use and customize the white label features. I love that they keep working to increase functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As an agency, TrueReview makes it so easy for me to set up my clients and get a steady flow of new reviews for them! So many great features! #### Cons The only thing that would make things easier is if there were an alert that a review request has already been sent. I have to manually look through to make sure I don't send a request to contacts that may have already left a review. #### Reasons for switching to TrueReview Too expensive and features I didn't use. It is a good product, just over engineered for my clients. #### Vendor response Thank you for the great feedback! We’re thrilled to hear TrueReview has been a valuable tool for your agency. Just a quick note: on the contacts page, there’s a filter that helps you find repeat customers who didn’t fully interact with your request. This can prevent you from sending review requests to those who have already clicked on your Google review link. If you have any questions or need assistance, feel free to reach out to us—we’re always here to help! We’re glad TrueReview has been the right fit for you and your clients, and we appreciate your suggestions! Replied October 2024 --- Showing 1 - 10 of 155 Reviews [See All Reviews](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) ## TrueReview Popular Comparisons [Trustpilot vs TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/vs/trustpilot/)[ReputationStacker vs TrueReview](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/vs/truereview/)[Okendo vs TrueReview](https://www.softwareadvice.com/customer-loyalty/okendo-profile/vs/truereview/)[Birdeye vs TrueReview](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/truereview/)[GiveMe5.ai vs TrueReview](https://www.softwareadvice.com/compare/186583-GiveMe5-ai/vs/193489-truereview/)[rater8 vs TrueReview](https://www.softwareadvice.com/reputation-management/rater8-profile/vs/truereview/)[Score My Reviews vs TrueReview](https://www.softwareadvice.com/review-management/score-my-reviews-profile/vs/truereview/)[Swell vs TrueReview](https://www.softwareadvice.com/ecommerce/swell-profile/vs/truereview/)[Yotpo vs TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/vs/yotpo/)[Shopper Approved vs TrueReview](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/vs/truereview/)[SmartCustomer vs TrueReview](https://www.softwareadvice.com/review-management/sitejabber-profile/vs/truereview/)[pulseM vs TrueReview](https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/vs/truereview/)[ReviewTrackers vs TrueReview](https://www.softwareadvice.com/customer-satisfaction/reviewtrackers-profile/vs/truereview/) [Compare All Alternatives](https://www.softwareadvice.com/reputation-management/truereview-profile/alternatives/) ## See what companies are saying about Software Advice