--- title: "TrueReview Software Reviews, Demo & Pricing - 2026" description: "Review of TrueReview Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/review-management/truereview-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Review Management Software](https://www.softwareadvice.com/review-management/) / TrueReview Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/)[Alternatives](https://www.softwareadvice.com/reputation-management/truereview-profile/alternatives/) # TrueReview Review From $49-$2,148/month Free trial 6 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TrueReview 5.0 [(156)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Pricing Starting at $49.00 flat rate per month Top Alternatives ### About TrueReview ✨ TrueReview is a user-friendly, all-in-one review management tool that makes it easy for businesses to collect, manage, and respond to customer feedback effortlessly. 🚀 TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews! 🤖 Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports. 🤩 Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you. ❤️ Turn your best reviews into stunning visual posts! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator. Do you work for TrueReview? [Manage this product listing](https://www.g2.com/products/truereview/claim_requests/new?auto=true) ## TrueReview User Interface ## Popular TrueReview Alternatives Main Product TrueReview 5.0 [(156)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.81Value for money - 4.96Customer support - 4.85Functionality Pricing Starting at $49.00 per month Alternative Product [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(709)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Alternative Product [Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/) 4.9 [(241)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.58Value for money - 4.83Customer support - 4.62Functionality Pricing Starting at $19.00 per month Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1490)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Alternative Product [Score My Reviews](https://www.softwareadvice.com/review-management/score-my-reviews-profile/) 4.9 [(82)](https://www.softwareadvice.com/review-management/score-my-reviews-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.82Value for money - 4.93Customer support - 4.84Functionality Pricing Starting at $49.00 per month Alternative Product [Weave](https://www.softwareadvice.com/product/158992-Weave/) 4.4 [(708)](https://www.softwareadvice.com/product/158992-Weave/reviews/) Ratings Breakdown - 4.49Ease of use - 4.13Value for money - 3.96Customer support - 4.31Functionality Pricing Starting at $199.00 per month ## TrueReview Pricing and Plans TrueReview has six plans. Starter is $49.00/mo billed monthly. Starter Annual is $348.00/yr billed annually. Small Business is $99.00/mo billed monthly. Small Business Annual is $708.00/yr billed annually. Premium is $299.00/mo billed monthly. Premium Annual is $2,148.00/yr billed annually. Free trial Starter $49.00 flat rate, per month No plan information available Starter Annual $348.00 flat rate, per year No plan information available Small Business $99.00 flat rate, per month No plan information available Small Business Annual $708.00 flat rate, per year No plan information available Premium $299.00 flat rate, per month No plan information available Premium Annual $2,148.00 flat rate, per year No plan information available ### How does TrueReview pricing compare to alternatives? TrueReview's starting price is $49.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | TrueReview5.0[(156)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) | $49.00 /mo | Available | Not available | 4.8 | | [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/)4.5[(1,207)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) | $299.00 /mo | Available | Available | 4.2 | | [ReputationStacker](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/)4.9[(60)](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/reviews/) | $63.00 /user/mo | Available | Not available | 4.9 | | [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/)4.7[(709)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) | Pricing available upon request | Available | Not available | 4.5 | | [GiveMe5.ai](https://www.softwareadvice.com/product/186583-GiveMe5-ai/)4.7[(86)](https://www.softwareadvice.com/product/186583-GiveMe5-ai/reviews/) | $79.00 /mo | Available | Not available | 4.7 | TrueReview5.0[(156)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) * * * Starting price $49.00 /mo Free trial Available Free version Not available Value For Money 4.8 - [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/)4.5[(1,207)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) * * * Starting price $299.00 /mo Free trial Available Free version Available Value For Money 4.2 - [ReputationStacker](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/)4.9[(60)](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/reviews/) * * * Starting price $63.00 /user/mo Free trial Available Free version Not available Value For Money 4.9 - [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/)4.7[(709)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.5 - [GiveMe5.ai](https://www.softwareadvice.com/product/186583-GiveMe5-ai/)4.7[(86)](https://www.softwareadvice.com/product/186583-GiveMe5-ai/reviews/) * * * Starting price $79.00 /mo Free trial Available Free version Not available Value For Money 4.7 ## TrueReview Features - Popular features found in Review Management Campaign Management Response Management Review Notification Social Sharing - More features of TrueReview Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Notifications API Automated Responses Brand Management Commenting/Notes Communication Management CRM CRM Integration Customer Advocacy Customer Experience Management Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Email Management Email Reminders Engagement Tracking Feedback Management Generative AI Hashtag Tracking Keyword Tracking Media Monitoring Monitoring Multi-Channel Campaigns Multi-Location Negative Feedback Management Performance Metrics Predictive Analytics Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Reminders Reporting/Analytics Reporting & Statistics Review Badge Management Review Monitoring Review Request Review Sharing Scoring Search/Filter Sentiment Analysis SMS Messaging Social Media Integration Social Promotion Survey/Poll Management Surveys & Feedback Template Management Third-Party Integrations Visual Analytics Website Integration Widgets ## TrueReview Integrations Zapier Integration rated 4.8 from 15 reviews ## TrueReview User Reviews ## TrueReview customer ratings - Overall rating: 5.0/5 - Total reviews: 156 ### Rating distribution - 5 stars: 151 reviews (97%) - 4 stars: 5 reviews (3%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.8/5 - Customer support: 5.0/5 - Functionality: 4.9/5 --- ### An Excellent Tool for Growing Customer Reviews - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with TrueReview has been excellent. From the beginning, the platform has been easy to understand, easy to use, and has made managing our customer reviews much simpler. As a busy business owner, I really appreciate having a system that takes something that can easily get overlooked and makes it quick and convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about TrueReview is how easy it is to use and how little of a learning curve there is. The user interface is straightforward and makes it easy to manage our account, customers, and review requests without having to spend a lot of time figuring things out. From a business marketing standpoint, TrueReview has been extremely valuable. It makes asking customers for reviews simple and consistent, which has helped us build our online reputation without adding another time-consuming task to our day. The features are practical and actually useful for a business like ours, rather than being complicated features we don't need. For the value we get from the platform, I feel TrueReview is well worth the money. It has become a very useful part of our overall marketing strategy and has made managing the review process much easier. #### Cons Honestly, there isn't much I dislike about TrueReview. The platform has been easy to use and has worked very well for our business. If anything, I would simply like to see even more features and customization options added over time as the platform continues to grow. --- ### Easy to Use and Great for Managing Customer Reviews - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience with TrueReview has been very positive. It has made collecting customer feedback much easier and has helped simplify our review management process. The interface is clean, the features are useful, and it has been a valuable tool for our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TrueReview makes it easy to request and manage customer reviews. The platform is straightforward to use, and I like how it helps streamline the process of getting feedback from customers. It saves time and makes review management much more organized. #### Cons There really isn’t much I dislike so far. Some of the features took a little time to learn at first, but once everything was set up, the platform was easy to use. --- ### True Review is Fantastic! - Overall rating: 5/5 - Reviewer: Andrew F. - Industry: Automotive - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered True Review has been the best and has helped me manage reviews more efficiently. I highly encourage you to get it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The thing I love the most about True Review is having an easy-to-use dashboard that shows all of the reviews. I love that I can just click to respond and that it notifies me instantly when a review is posted. #### Cons The only thing I wish True Review did a little better is to allow for more design options for the review links. --- ### Great review software that every business needs! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 1-3 years · monthly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My experience has been amazing, and I have used this software in several of my businesses. Nothing bad to say at all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great for business marketing, user-friendly interface, and great value for the money. The learning curve is almost non-existent and it has many amazing features for you to personalize your requests. #### Cons If there was one issue I wish there was a solution for... I wish there were integrations for Qualia. It would be great to add this feature so once I mark a file complete, it automatically sends out the review request. #### Vendor response Hi William, Thank you so much for the great review and for using TrueReview across several of your businesses. We really appreciate the feedback and are glad to hear the platform has been easy to use and valuable for your team. Regarding Qualia, it does look like they offer an API, which means you should be able to automate the process using Zapier Webhooks so review requests can be sent automatically once a file is marked complete. If you’d like additional information or help setting this up, feel free to reach out to us anytime at support@truereview.co. Thanks again for your support! Replied May 2026 --- ### Affordable and Effective Review Generation Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience has been excellent. Frankly, much better than expected. Support provided through actaul humans in a timely manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've been seeking an affordable methodology for obtaining Reviews for several years without success. Need less to say we were skeptical at the outset of our demo but ended up being completely surprised. The setup support was extraordinary and go us up and running within a few days. Results were almost instantaneous resulting in a 30% increase in just the first month. The application is simple to use and requires little to no additional followup. #### Cons Gmail users seem way more likely to leave reviews as the experience is more seamless for them. Not certain how this might be addressed. --- ### User-Friendly and Customizable Review Platform - Overall rating: 5/5 - Reviewer: Chris C. - Industry: Financial Services - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We are using True Reviews to collect reviews from our B2C clients. Our previous third-party solution was delivering declining responses and was limited. I found it very easy to get GTM's brand set-up and our first requests sent out. The scheduling feature for sending batch requests is a great feature. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to use and get up and running. The learning curve is minimal. True Review offers several options for how the review rating is displayed. Customization of messaging is simple to do. The dashboard is effective for getting a snapshot of current state of your reviews and requests. There are tutorials and a search functionality for help files if you need it. TrueReview's verified email domain for sending our email requests is a plus to ensure good deliverability. #### Cons I wish that you could have multiple users for free so that service people could send out a request to someone they helped over chat or phone. --- ### Great produce for reviews - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Law Practice - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered It has worked to get me many more reviews and it's a set-it and forget it so you don't have to follow up #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It makes getting reviews so easy. They help you set up your campaign and then it is just plug in the customer information and the review requests go out. #### Cons Sometimes it's difficult to figure out how to set up the campaign, but they help set you up the first time so it's not a big deal. --- ### Truely a True Review platform. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with TrueReview has been positive. The platform has been dependable for consistently requesting and capturing patient feedback, which has helped strengthen our online presence and patient trust. Implementation was straightforward, staff adoption was smooth, and the system runs with minimal day-to-day management once workflows are established. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we value most about TrueReview is how simple and reliable the platform is for consistently generating authentic patient feedback. The automated review requests integrate smoothly into our workflow, saving staff time while improving our online reputation. We also appreciate the responsive customer support and the clear reporting dashboard, which makes it easy to track performance and identify opportunities to improve patient experience. #### Cons While the platform is effective overall, customization options for messaging and workflow automation can feel somewhat limited compared to more advanced reputation management systems. There is also room for improvement in deeper analytics and integration flexibility with certain EHR or practice management systems. Additionally, pricing may feel relatively high for smaller practices if they are not fully utilizing all available features. --- ### TrueReview Customer Reputation - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with TrueReview has been outstanding. The platform has been incredibly effective at helping generate more positive reviews while also creating a smoother feedback process for our customers. One of the biggest advantages is that it gives businesses the opportunity to address any concerns privately before they turn into public reviews. This allows us to proactively resolve issues, improve the customer experience, and demonstrate that we genuinely care about feedback. Instead of reacting after the fact, we are able to engage, respond, and make things right in real time. I have implemented TrueReview for three different clients, and each one has seen meaningful improvements in both their online reputation and customer satisfaction. They consistently mention how easy the system is to use and how much value it adds to their overall customer communication strategy. I would absolutely recommend it to any business looking to strengthen their online presence and build stronger relationships with their clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the UI and the text and email feature that clients get after their service. It helps us manage client retention and customer satisfaction scores. #### Cons The setup was difficult, and we had to use Zapier as well to achieve the end-to-end setup we expected for customer outreach and workflow. --- ### Powerful Tool for Small Businesses to Improve Online Presence - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Law Practice - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it has been a great tool for our business, and we would definitely recommend it to other small businesses looking for an efficient and streamlined way to manage and grow their online reviews. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a small business, finding efficient ways to manage our time and grow our online presence is incredibly important. True Review has made the process of obtaining client reviews so much easier by automating what used to be a very manual task for our team through mass text messaging and emails. The automation has been extremely effective and has helped us gather feedback from our clients without adding extra administrative work to our day. We’ve seen a noticeable improvement in the number of reviews we receive since implementing it. The interface is user-friendly, and everything is organized in a way that makes it simple to set up campaigns, monitor results, and manage reviews. #### Cons One improvement we would love to see is a different way of organizing requests after they are sent out. While the existing filters are a nice feature, it would be very helpful to organize requests by the date of a specific campaign and then quickly narrow the list down to contacts who did not leave a review. That functionality would make follow-up campaigns much easier to manage. #### Vendor response Hi Benjamin, Thank you for the thoughtful review and for taking the time to share your experience. We’re glad to hear that the automation and campaigns have helped your team collect more feedback without adding extra work. Regarding your suggestion, you can actually narrow down requests by campaign date using the date picker in the Requests section. When applying the date filter, use the AND condition along with the interaction filters to identify contacts who did not interact with the requests during that specific time period. This can make it easier to find contacts for follow up campaigns. If you’d like, feel free to reach out to us through the live chat in the app and we’ll be happy to walk you through it. Thanks again for the great feedback and for using TrueReview. Replied March 2026 --- Showing 1 - 10 of 156 Reviews [See All Reviews](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) ## TrueReview Popular Comparisons [Trustpilot vs TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/vs/trustpilot/)[ReputationStacker vs TrueReview](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/vs/truereview/)[Birdeye vs TrueReview](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/truereview/)[GiveMe5.ai vs TrueReview](https://www.softwareadvice.com/compare/186583-GiveMe5-ai/vs/193489-truereview/)[Okendo vs TrueReview](https://www.softwareadvice.com/customer-loyalty/okendo-profile/vs/truereview/)[rater8 vs TrueReview](https://www.softwareadvice.com/reputation-management/rater8-profile/vs/truereview/)[Jobber vs TrueReview](https://www.softwareadvice.com/field-service/jobber-profile/vs/truereview/)[Score My Reviews vs TrueReview](https://www.softwareadvice.com/review-management/score-my-reviews-profile/vs/truereview/)[Swell vs TrueReview](https://www.softwareadvice.com/ecommerce/swell-profile/vs/truereview/)[Yotpo vs TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/vs/yotpo/)[Shopper Approved vs TrueReview](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/vs/truereview/)[SmartCustomer vs TrueReview](https://www.softwareadvice.com/review-management/sitejabber-profile/vs/truereview/)[pulseM vs TrueReview](https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/vs/truereview/) [Compare All Alternatives](https://www.softwareadvice.com/reputation-management/truereview-profile/alternatives/) ## See what companies are saying about Software Advice