# Trustmary vs Trustpilot - 2026 Comparison - Software Advice

> Trustmary vs Trustpilot - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/review-management/trustmary-profile/vs/trustpilot

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Trustmary vs Trustpilot

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 4, 2026

# Trustmary vs. Trustpilot: 2026 Comparison

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1M + Businesses Helped

Updated June 4, 2026

# Trustmary vs. Trustpilot: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/review-management/trustmary-profile/)

[Trustmary](https://www.softwareadvice.com/review-management/trustmary-profile/)

4.6

[(23)](https://www.softwareadvice.com/review-management/trustmary-profile/reviews/)

Starting Price

$19.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Trustmary

Based on 23 reviews

-   Top use cases: Customer Satisfaction (9%), Review Management (4%) and Survey (4%)

96% of users recommend this product

[](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/)

[Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/)

4.5

[(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/)

Starting Price

$299.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Customer Support

Cons:

-   Review Management
-   Pricing

Who uses Trustpilot

Based on 1205 reviews

-   Popular among: Small businesses
-   Most common industries: Retail, Consumer Goods & Services (18%), IT & Software Development (14%) and Professional Services (11%)
-   Top use cases: Customer Experience (28%), Review Management (22%)

74% of users recommend this product

[](https://www.softwareadvice.com/review-management/trustmary-profile/)

Trustmary

4.6

[(23)](https://www.softwareadvice.com/review-management/trustmary-profile/reviews/)

[](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/)

Trustpilot

4.5

[(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.6

Based on 23 reviews

Ease of use

4.7

Value for money

4.5

Customer support

4.7

Functionality

4.6

4.5

Based on 1,205 reviews

Ease of use

4.6

Value for money

4.2

Customer support

4.2

Functionality

4.4

## User interface

* * *

## Key features

Features selected based on 1,228 reviews from NPS

* * *

Customizable Templates

2.0

Dashboard

N/A

Data Import/Export

3.0

Data Visualization

N/A

Engagement Tracking

N/A

Feedback Management

5.0

Customizable Templates

N/A

Dashboard

4.2

Data Import/Export

N/A

Data Visualization

4.4

Engagement Tracking

4.4

Feedback Management

N/A

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)[

HubSpot CRMNot enough reviews

](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[

HubSpot Service HubNot enough reviews

](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/)

[

HootsuiteNot enough reviews

](https://www.softwareadvice.com/collaboration/hootsuite-profile/)[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)[

Meta for BusinessNot enough reviews

](https://www.softwareadvice.com/social-networking/facebook-profile/)

## Reviews

* * *

AR

Aleksanteri R.Marketing managerConstruction, 11-50 employees

"The software is easy to use, and we didn’t have any problems integrating it with our processes."

May 14, 2021

Tomi K.Account ExecutiveInformation Technology and Services, 11-50 employees

"As easy to use as you can imagine and it only takes seconds to get recommendations from your customer, directly shown on your website."

Apr 19, 2021

RS

Radha S.Legal AssistantLegal Services, 51-200 employees

"It provides a trusted space for customers to share genuine feedback while helping businesses understand their reputation and identify areas for improvement."

Apr 27, 2026

RS

Radha S.Legal AssistantLegal Services, 51-200 employees

"However, managing reviews can sometimes be challenging, particularly when dealing with feedback that feels misleading or unfair."

Apr 27, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[SurveyMonkey vs Trustmary](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/vs/trustmary/)[SurveyMonkey vs Trustpilot](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/vs/trustpilot/)[Broadly vs Trustpilot](https://www.softwareadvice.com/review-management/broadly-profile/vs/trustpilot/)[Experience.com vs Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/vs/xmp/)