About Verified Reviews

Verified Reviews is a web-based reviews management solution designed to help businesses of all sizes in the retail industry collect, publish and moderate customer reviews. Key features include product reviews, photo reviews, website reviews, rich snippets, social sharing, email customization, on-site widgets and review monitoring.

Teams using Verified Reviews can have promoters relay their opinions online through GMB, Facebook and other channels and send review requests to customers to be posted on the sites the business is visible. The platform enables organizations to reach out to consumers to create relevant video content, which is automatically optimized and adapted to increase engagement. Additionally, requests for reviews can be made via SMS or emails to...


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Supported Operating System(s):

20 Reviews of Verified Reviews

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

October 2020

John from Snap Custom Pizza and Salads

Verified Reviewer

Company Size: 51-200 employees

Industry: Restaurants

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2020

Snap custom pizza

Pros

That it gets to a lot of people that are in different fields

Cons

That the cost of it is a little on the high side.

September 2020

Michael from The Natural Sapphire Company

Company Size: 11-50 employees

Industry: Luxury Goods & Jewelry

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Much better than TrustPilot! A great value, simple to use, excellent support

I have zero complaints, [SENSITIVE CONTENT HIDDEN] and his team have been amazing!

Pros

We were a customer of TrustPilot for many years, and sadly we couldn't trust them! They continued to raise prices at an exponential amount with lower and lower support; and their interface was sorely in need of updates. Our requests and suggestions about how to improve their offerings were ignored completed. And worst of all they became an agent of extortion in many situations when rotten clients would posting extortion level reviews. Even when we showed admin at Trustpilot that the client was threatening to leave terrible reviews if we didn't give them discounts of 50% off our products Trustpilot refused to remove these bad reviews. Trustpilot also had so many reviews being posted about products that we don't sell at all. We are a jewelry manufacture and we'd have almost daily posts from people saying they liked the TV that we sold them... To have these removed was such a waste of time and admin at Trustpilot could do nothing about it. Overall it was a horrible nightmare working with Trustpilot.

Cons

Verified Reviews was less expensive, near-instant support for questions or any issues we had in using their system. We have zero fake reviews being posted, no spam, simple monthly fee, SEO ranked, my staff love the interface, it's a 100x's better than Trustpilot!

Reasons for Choosing Verified Reviews

Super support, very fast communication, monthly simple fee at a reasonable rate. Very good software and UI, great logic for reviews. Our clients don't need to register to leave reviews.

Reasons for Switching to Verified Reviews

I explained this in my previous field

October 2021

roberto from carpinteria

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2021

No tengo ninguna queja, [SENSITIVE CONTENT HIDDEN] y su equipo ha sido increíble.

la mejor muy mejorado

Pros

Fuimos clientes de TrustPilot durante muchos años y, lamentablemente, no podíamos confiar en ellos. Continuaron aumentando los precios a una cantidad exponencial con un soporte cada vez más bajo; y su interfaz necesitaba urgentemente actualizaciones. Nuestras solicitudes y sugerencias sobre cómo mejorar sus ofertas fueron ignoradas. Y lo peor de todo, se convirtieron en agentes de extorsión en muchas situaciones en las que los clientes corruptos publicaban críticas a nivel de extorsión. Incluso cuando le mostramos al administrador de Trustpilot que el cliente amenazaba con dejar críticas terribles si no les ofrecíamos descuentos del 50% en nuestros productos, Trustpilot se negó a eliminar estas críticas negativas. Trustpilot también ha publicado muchas reseñas sobre productos que no vendemos en absoluto. Somos un fabricante de joyas y teníamos publicaciones casi a diario de personas que decían que les gustaba el televisor que les vendimos ... Quitarlas era una pérdida de tiempo y el administrador de Trustpilot no podía hacer nada al respecto. En general, fue una pesadilla horrible trabajar con Trustpilot.

Cons

Revisiones verificadas fue menos costoso, soporte casi instantáneo para preguntas o cualquier problema que tuviéramos al usar su sistema. No se publican críticas falsas, no hay spam, una tarifa mensual simple, clasificación SEO, a mi personal le encanta la interfaz, ¡es 100 ve

Reasons for Choosing Verified Reviews

por lo rapido y divertido

Reasons for Switching to Verified Reviews

era mas lento

March 2019

Peter from WTI

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Pleased with Verified Reviews

Sometimes the Product Reviews did not show correctly on my website. However, [SENSITIVE CONTENT HIDDEN] and the staff at Verified Reviews were very accommodating and responsive to fix the problem. They were FAST and EFFECTIVE at fixing the problems.

Pros

Ease of use and straight forward. They were able to port Amazon Seller reviews to my store. Reasonably Priced.

Cons

The way Google picks up the Verified Reviews and displays them on the Search Results is not obvious. It would help if there was an explanation for that.

August 2018

Bob from Best Materials

Company Size: 11-50 employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

We really like this.

Having these reviews in our webstore and for products as well increased our ranking and conversion rates.

Pros

The service is first class. And its not a one-size fits all. We run a custom cart and webstore. Verified Reviews has helped us implement this just the way we wanted it. And the price is reasonable.

Cons

Nothing really. There is work involved to respond to negative reviews, but this investment drives us to continuously improve.