Loopio vs RocketDocs

RATING:

4.6

(71)
Comparisons

Loopio has 71 reviews and a rating of 4.62 / 5 stars vs RocketDocs which has 71 reviews and a rating of 4.13 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (71)
4.1 (71)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
December 23, 2021
March 11, 2021
Pros/Cons
  • Pros

  • The pricing is also very competitive and is a great value.
  • Preset response templates make it very easy to give a response to customers and with just little modifications you can convince them.
  • Cons

  • Export formatting is our biggest pain point; however, this has a lot to do with preferences.
  • Keyword matches sometimes return very off the wall answers, but those are few and far between. When using subgroups, there is no way to reflect the subgroup ended on the import.
Read all user reviews
  • Pros

  • The fact that PMAPS has collaborative tools and efficient document management are what I like most about the software. Also there are lots of features in the program and most are good.
  • It's nice to have our responses in a library. The software is reliable, and our contacts are friendly and helpful.
  • Cons

  • I find the key word search process frustrating. It is very difficult to find what I need when using key words.
  • What I don't like with this is that there are times when you search, the returns are bit slow. It might be a connection problem, but with my team overseas, they also experience same thing.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos