ClientPoint vs SmartDocs

RATING:

4.6

(154)

ClientPoint has 154 reviews and a rating of 4.6 / 5 stars vs SmartDocs which has 151 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (154)
4.7 (151)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 13, 2023
November 20, 2023
Pros/Cons
  • Pros

  • I like the ability to customize the product to our exact needs, the ease of use, the fantastic support, the value and most importantly, the customer engagement and experience.
  • Working with Laurence and his team has been such a positive experience. They delivered as promised... on time and made integration easy.
  • Cons

  • We use our own IDs instead of the automatically generated ones however, every time you exit the proposal and reopen, you have to reenter the proposal ID. It's annoying but not a deal breaker.
  • Also, customization features are a little limited. Not a huge gripe though since this may be a company function more than anything.
Read all user reviews
  • Pros

  • I love the product it integrates nicely through the entire windows suite. I don't have any issues with it.
  • The most desirable aspect of this software is the ease of use and ability for multiple people to edit.
  • Cons

  • The trial period is somehow short. Sometimes the format is messed up if your are using different versions of the program.
  • There are deadlines to be met and you may miss them waiting on assistance.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos