PMAPS Software


PMAPS is a cloud-based and on-premise request for proposal (RFP) solution that is suitable for businesses of all sizes. It caters to companies in financial services, technology, asset management, health care, law and manufacturing. Primary features include content management, collaboration and RFP document creation.

The content manager module features a database which can store RFP responses. It also allows users to create and manage automated reviews and updates. Users can search through content and collaborate with colleagues, track assignment statuses and submit proposals for review. The solution also helps create customized and branded RFP documents. Integrations include Microsoft Excel, Microsoft Word, Microsoft PowerPoint and Microsoft Documents.

Support is offered via email and over phone. Other support options include videos, a customer portal and webinars.



67 Reviews of PMAPS

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 67 reviews

September 2018

Lanette from Humana

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

I wish they made PMAPS pom poms because I'd be their biggest cheerleader

Pros

I've been using PMAPS since 2007 and find it very intuitive and easy to use. The ability to apply so many levels of taxonomy is critical to the success of my team.

Cons

I cannot think of any downside to the application

Response from RocketDocs of Proposal Software

Replied October 2018

Thank you for your feedback on PMAPS!

September 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

5 of 5

Functionality

2 of 5

September 2018

Used as our proposal Library

I wish there was a bit more organization and better search.

Pros

The ability to save and file multiple documents is great.

Cons

This search function is a bit difficult to use.

Response from RocketDocs of Proposal Software

Replied October 2018

Thank you for your feedback!

September 2018

JeRon from Standard Insurance Company

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

September 2018

PMAPS Review

Overall, I tend to have a pretty positive experience with PMAPS

Pros

I like being able to save frequent searches so that I can retrieve them quickly at a later time.

Cons

Many times it seems like I don't always find what I'm looking for.

July 2018

Hannah from PARS

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

July 2018

Not good for small companies, expensive

Pros

The only thing I like about this software is the ability to search and find key words/responses in old documents quickly.

Cons

Program is extremely costly for smaller companies that do not need to utilize all of the functions. Difficult to use and slow customer service. Uploading is time consuming

Response from RocketDocs of Proposal Software

Replied October 2018

Thank you for your feedback!

March 2018

Lori from Standard Insurance Company

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

2 of 5

March 2018

I use this daily.

It serves as a place to store all of our most frequently used responses -- making it possible to to go to one place.

Pros

It is easy to use -- not complicated. It is helpful to have a place to store our most frequently used responses for RFPs.

Cons

I find the key word search process frustrating. It is very difficult to find what I need when using key words.

Response from Proposal Software of Proposal Software

Replied March 2018

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

February 2018

fazal from Invesco

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

3 of 5

February 2018

I think inherently that PMAPS is a good system with good potential

Good language bank

Pros

I like being able to search for words within documents and linking Q&A. The system has good network opportunities to join up the wider and international teams.

Cons

I find it hard to find answers at times although this may be a navigational issue and I do like the application.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you very much for your feedback!

February 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Reliable, easy-to-use, robust software solution for proposal content and development management

Faster responding to proposal with vetted content. The ability to design a hierarchy of Q&As that matches our products/solutions to client needs and recognizes our marketing/sales themes. A sound and easily searched database of responses and proposals.

Pros

Easy to learn, easy to use
Strong capability for categorizing Q&As, thus making them more accessible for use
Excellent customer support; knowledgeable, enthusiastic and responsive

Cons

Potentially pricey for a smaller organizations
Not all functionality needed for smaller proposal teams

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for your feedback! I will pass on your comment regarding expense to our sales team.

February 2018

Kristyn from The Standard

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2018

Convenient google-like search function.

Pros

I like that I can access my entire library and filter by categories. This makes conducting my job easier.

Cons

I wish the results were more consistent. I don't often get the same results from the same searches, perhaps I just need further training.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for the feedback!

February 2018

Sarah from Standard Insurance Company

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

2 of 5

February 2018

Difficult to navigate. Search features change randomly.

After a lot of searching, I can generally find responses. It just takes a long time and time is very precious on our team.

Pros

Honestly I don't like much about it. It's easy to read the responses once they are found within the software, but finding them is so challenging.

Cons

How difficult it is to navigate and sort. Sometimes the filters change without me telling them to. It's just hard to use.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for the feedback. Our customer support team is available to assist you with getting the most from our software.

February 2018

Lori from The Standard

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

February 2018

I use PMAPs on a daily basis as our RFP library in order to respond to standard questions.

I am able to perform the daily functions of my job.

Pros

I like that you can set categories and sub-categories to filter by. I also appreciate the save function.

Cons

I wish the search function operated more like a search engine. Often times the results will vary even when the same information is entered.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

February 2018

Derrick from SAP

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

February 2018

While simple/easy to use, I find it somewhat difficult to discover content or topics required

Pros

I really like how you are able to filter on solution area as well as the comprehensive search feature.

Cons

I do find it challenging that I am not provided with sub-topic areas to search within such as question type, functional capability, etc.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

February 2018

Ella from Parker McCay, PA

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Seem complicated at first but become easier once consistency in use.

From the software I am able to do a little more than I normally would without it, that was a plus for me.

Pros

Features are pronounced and the usability is great. Like being able to have more choices when working.

Cons

seem a little slow at first speed has taken up but maybe when too much load or usage it slows down a bit.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for the feedback!

February 2018

Jessica from ConServe

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

PMAPs has been a very helpful tool and is really user friendly.

Making it easy for me to create proposals without a lot of industry knowledge.

Pros

I like how user friendly it is. For someone who has no experience in the industry I am working in, PMAPS makes it easy for me to find the pieces I need to create a professional proposal.

Cons

For a few weeks I had extreme difficulty logging in. It would continuously say my username and password was invalid and I never would get emails (they just wouldn't send) to update them. It was difficult to get the help I needed logging in.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for taking the time to write a review! We appreciate your feedback.

February 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

PMAPS is relatively user friendly. We use it for proposal generation and for content management.

Good content management. Once built, automation is a nice benefit.

Pros

I think the UI is pretty simple and easy to use. Most of the buttons are clear about their functionality.

Cons

There are several limitations to creating documents from Salesforce. While I understand that there is a need to have PMAPS map fields from Salesforce to PMAPS, I think there should be a tool to allow users to build.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for the feedback!

February 2018

Karima from Mackenzie Investments

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

4 of 5

February 2018

I use PMAPS everyday for work, easy to navigate but lacks intuitive searches.

Makes my job easier

Pros

I use PMAPS software as a way to store, retrieve, and update high volumes of data. In the past few years I have been using PMAPS I find it makes my job easier. People in my group who are new to PMAPS find it difficult to search and would prefer a google search.

Cons

The unlimited technical fee model needs to be reassessed. Our group is charged a discounted fee which I believe is not reflective of our use of support. In the last 2 years I have not called the Support Group.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for taking the time to write a review!

February 2018

JeRon from Standard Insurance Company

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

I'm fairly new to using PMAPS and I seem to be able to search now pretty easily.

Pros

Being able to narrow down searches through categories. I like being able to right click and narrow down the amount of categories in the search to make it easier to find the document I'm looking for.

Cons

Sometimes having to ask for assistance to locate a document because of the wording. Having to be specific with wording in the documents I'm searching for can make it harder to find exactly what I'm looking for.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for the feedback!

February 2018

Jennifer from Verscend Technologies, Inc.

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

February 2018

Decent Proposal Platform

Pros

It's nice to have our responses in a library. The software is reliable, and our contacts are friendly and helpful

Cons

Uploading answers can be cumbersome and requires many clicks. We don't always add our standard responses because there are so many steps.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for the feedback!

January 2018

Nikol from The Standard

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2018

I find PMAPS visually pleasing and easy to navigate. However, it lacks intuitive searching.

Pros

I enjoy how easy it is to navigate through the software and how it is visually uncluttered. I also like the ease of automatic log in.

Cons

Since this is a library for me, it's incredibly difficult to find items that I need. This is something that is regularly discussed amongst myself and my coworkers.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

January 2018

Christina from Standard Insurance Company

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2018

PMAPS is a useful tool, only if you know how to work its quirks.

From my work.

Pros

PMAPS works well as a document library. The filters and options to narrow down searches works well. The Save Searches function helps to cut down time when looking for documents that I use on a daily or weekly basis.

Cons

It's pretty archaic. The interface isn't friendly and the search function doesn't work as seamlessly as it could.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

January 2018

Rachel from The Standard

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

I use this everyday for work, most people I work with have different searching habits.

I am able to find responses to questions daily to complete my work tasks. Some responses are super easy to locate which I love, while others are more difficult to locate, based on the complexity of the question being asked.

Pros

I like the filters and I always look at the number of times a document has be inserted. It's a helpful feature that I have used often.

Cons

Difficult to search through 100s of documents... the key word search is difficult, it would be nice if it was more like a google search.

Response from Proposal Software of Proposal Software

Replied February 2018

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.