RocketDocs

RATING:

4.1

(71)

About RocketDocs

Trusted by global brands and high-growth organizations, RocketDocs is an integrated sales enablement platform that helps clients of all sizes and industries succeed by moving at the speed of sales, with the power of productivity. RocketDocs platform of solutions makes it easier than ever to create and respond to RFPs, RFIs, and questionnaires, as well as assemble and configure proposals, contracts, and sales collateral. With over 25 years of innovation under our belt, RocketDocs know what it takes to build long-lasting, valuable, efficient solutions.
RocketDocs Microsoft Excel Launchpad Add-In

RocketDocs Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for RocketDocs

1 - 5 of 70 Reviews

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Reliable, easy-to-use, robust software solution for proposal content and development management

Faster responding to proposal with vetted content. The ability to design a hierarchy of Q&As that matches our products/solutions to client needs and recognizes our marketing/sales themes. A sound and easily searched database of responses and proposals.

PROS

Easy to learn, easy to use Strong capability for categorizing Q&As, thus making them more accessible for use Excellent customer support; knowledgeable, enthusiastic and responsive

CONS

Potentially pricey for a smaller organizations Not all functionality needed for smaller proposal teams

Vendor Response

Thank you for your feedback! I will pass on your comment regarding expense to our sales team.

Replied February 2018

Clayton

Financial Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2018

PMAPS Software has made organizing, updating, and retrieving information quick and straightforward.

PROS

The software provides an excellent conduit to organize information. When uploading information, there are several different customizable categories that the user can use to sort information. This lets one customize how they want to tag and tier their information to make searching through thousands of records seamless. Under each uploading record, there are options to maintain notes, input the personnel responsible for uploading and/or reviewing the record, and options to put dates on when records become outdated. The last feature is especially helpful as the database will automatically change the highlight on the PMAPS dashboard for any record that has reached the creator's expiration date. This function is immensely helpful on ensuring answers used have been updated or at least recently reviewed. The ability to link word documents to PMAPS makes it quick and painless to update documents through the re-link function. This work with both qualitative and quantitative updates and is a huge time-saver. I use the PMAPS software as a way to store, retrieve, and update thousands of individual records. I've found in using it these past few years that it makes the job far easier.

CONS

When working on PMAPS cloud version of Excel of Microsoft Word, there is no autosave feature, and it's not uncommon for the program to run into errors and forcibly shutdown. You have to make sure to manually save every so often as you will most likely experience the program closing on you unexpectedly at least once if you use PMAPS prolongedly. The saving process on PMAPS can be a little slow (relative to offline in word/excel), so a background frequent autosave would be a really nice feature. I've struggled to use Excel well with PMAPS. Overwriting Excel save files or inserting PMAPS records into Excel files frequently does not work or bugs out. I think Word works very well, but I've had enough struggles over the year that I just use Excel completely offline from PMAPS. When using PMAPS, you don't have the complete functionality of Word or Excel in their cloud system. If you want to change certain advance settings on Word, you have to close out of Word on their cloud, open Word offline and make the change, then re-open Word on PMAPS to have it integrated. There is no `file tab in Word or Excel when working from the PMAPS cloud.

Vendor Response

Thank you for taking the time to write such a thorough a review! We appreciate your feedback.

Replied February 2018

Brett

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2018

I've used this software for the last few years and PMAPs accomplishes what it says it does.

This software helps me with duties of the my position.

PROS

the search feature is the main function that stands out. I maybe that I've been using it for a while but I am able to locate the information that I'm searching for.

CONS

The copy feature I find is really clunky. I find myself not using most of this feature. I simply do a quick copy which does not count the # of uses of the document.

Vendor Response

Thank you for the feedback!

Replied February 2018

Kyle

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

3

Reviewed November 2015

PMAPS is good overall, but there is room for improvement

Pros: The basic functionality of PMAPS works well and does increase efficiency. There are lots of features in the program and most are good, but unfortunately, not quite there yet. PSI is receptive to change and input from clients to improve. Though it may take a while to see the improvements, if at all. Cons: A lot of the workflows, functions and features of PMAPS have not been very well thought out. For example, when Q&A's expire and are sent out to be updated, they are added to Compliance Central, which is fine. The problem is that the same Q&A can be added to Compliance Central many times, so then there are mutliple instances of the same Q&A. When the Q&A is updated, only one instance is removed from Compliance Central. So Compliance Central just gets bigger and bigger and becomes essentially useless. This is a common theme with PMAPS. The basic structure is built, but it is not thought through thoroughly and the end result is a feature that doesn't work as expected. Also, while PMAPS is customizable in certain areas, in other areas, it is not, which can be frustrating. For example, setting certain fields with a different color or showing more than 3 lines in a multi-select field is not difficult. It is simply a change to the CSS file, but PMAPS claims this is too diffcult to do and can't be done. However, I can prove that it can be done and actually do it on my end by apply my own CSS file to the page. Clients shouldn't have to find workarounds to these "limitations." The list of improvements are mostly minor things that enhances the user experience, but the little things matter just as much as the big things because the user encounters the little things over and over again interacting with the program so it is a constant reminder of the pain of working with PMAPS. The goal should be to leave the user with a positive impression, not a negative one. There is a long list of things that can be improved on, but granted, the list does get shorter with each new release, but not always.

Vendor Response

Thank you for your input, Kyle! It's good to know PMAPS increases your organization's efficiency, and we appreciate your rating. Hopefully you'll find a couple of upgrades in our next release to be particularly helpful. Our goal is absolutely to leave users with positive impressions, and we'll keep working on the little things to constantly improve.

Replied November 2015

Kimberly

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

PMAPS has enabled us to gain incredible efficiencies.

Efficiency for the entire team and more effective content management.

PROS

Content and proposal management. Ability to update recurring questionnaires with the click of a button.

CONS

Nothing honestly, we use it every day and have highly recommend it. Occasionally we have some formatting issues but they are easily resolved.

Vendor Response

Thanks for sharing your positive experience with PMAPS! We're delighted to hear how much our tool has improved your team's content management practices and overall efficiency. And I agree -- formatting in Word can be a bit tricky, you're definitely not alone!

Replied November 2017