PMAPS Software


 

PMAPS is a cloud-based and on-premise request for proposal (RFP) solution that is suitable for businesses of all sizes. It caters to companies in financial services, technology, asset management, health care, law and manufacturing. Primary features include content management, collaboration and RFP document creation.

The content manager module features a database which can store RFP responses. It also allows users to create and manage automated reviews and updates. Users can search through content and collaborate with colleagues, track assignment statuses and submit proposals for review. The solution also helps create customized and branded RFP documents. Integrations include Microsoft Excel, Microsoft Word, Microsoft PowerPoint and Microsoft Documents.

Support is offered via email and over phone. Other support options include videos, a customer portal and webinars.

 

PMAPS - Collaboration
 
  • PMAPS - Collaboration
    Collaboration
  • PMAPS - Proposal database
    Proposal database
  • PMAPS - Request assignment
    Request assignment
  • PMAPS - Search functionality
    Search functionality
  • PMAPS - Template linking
    Template linking
  • PMAPS - Verification
    Verification
Supported Operating System(s):
Mac OS, Linux, Web browser (OS agnostic), Windows 10

14 Reviews of PMAPS

Showing 1-14 of 14

 

Start your review of PMAPS

Click to start
https://www.softwareadvice.com/rfp/pmaps-review/


November 2017

November 2017

PMAPS does it all!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We needed a reliable document and Q&A repository. Not only does it go beyond satisfying that requirement with excellent search and management capabilities, but I can respond to proposals quickly, using less resources or enable my sales team to save HOURS of time creating proposals, SOWs, and PPT presentations in a super user-friendly manner.

Review Source: GetApp
 

Kimberly from Brandes Investment Partners
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

PMAPS has enabled us to gain incredible efficiencies.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Efficiency for the entire team and more effective content management.

Pros

Content and proposal management. Ability to update recurring questionnaires with the click of a button.

Cons

Nothing honestly, we use it every day and have highly recommend it. Occasionally we have some formatting issues but they are easily resolved.

Review Source: Capterra

  Response: Proposal Software, Proposal Software

Date: November 2017

November 2017

 

Thanks for sharing your positive experience with PMAPS! We're delighted to hear how much our tool has improved your team's content management practices and overall efficiency.

And I agree -- formatting in Word can be a bit tricky, you're definitely not alone!

 

Cathy from ActiveHealth

November 2017

November 2017

This software is exceptionally helpful in the proposal automation process.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Ease of adding and maintaining content in the database. It's also really simple to navigate in the interface.

Cons

Sometimes the same nomenclature is used for different things, which can be confusing. Some of the icons are also identical but do different things.

Review Source: Capterra

  Response: Proposal Software, Proposal Software

Date: November 2017

November 2017

 

Thank you for the review, Cathy! We really appreciate your honest feedback. As for the nomenclature and icons, we'll let our development team know.

 

Chrissy from ActiveHealth Management, Inc.

November 2017

November 2017

Using PMAPS streamlines our proposal process and increases efficiencies.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to quickly update content, search and track responses. Every contact with a PMAPs professional is positive, questions are answered almost immediately.

Cons

I would like have the ability scroll down through the dashboard while the column headers remained fixed. For now, the features we use all function without issue.

Review Source: Capterra

  Response: Proposal Software, Proposal Software

Date: November 2017

November 2017

 

Thank you for taking the time to review us, Chrissy. We're so glad PMAPS has streamlined your proposal process! I'll be sure to pass along your suggestion for the dashboard to our development team.

 

Janell from McAfee

November 2017

November 2017

Easy to use and manage content in the database

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Content management is much easier than it was when I started. We went from gathering content from individual proposals and dropping it into a spreadsheet. Then we started using the client-based PMAPS which was a huge improvement. The Cloud-based Web Pro is even better, with enhanced features and functionality. The Customer Support Staff is world-class. They go above and beyond to help resolve issues and make things better for their clients. Highly recommended.

Pros

Content management is quite easy in PMAPS. The Saved Search function allows you to break a huge database into smaller chunks specific to the topic. Filtering is easy and multi-functional. Customer Support is outstanding. The staff is super knowledgeable and responsive.
There is much more functionality in the tool than our company currently uses, which is unfortunate for us.

Review Source: Capterra

  Response: Proposal Software, Proposal Software

Date: November 2017

November 2017

 

Janell, thank you so much for the warm recommendation. We place top priority on customer success and we're thrilled it shows. Stay tuned for further enhancements to the tool!

 

Cynthia from Bank of America Merrill Lynch
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2016

August 2016

PMAPs Review for BofAML

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The BofAML Institutional RFP Team has been using the PMAPs Proposal Software for over 10 years and its served our needs very well and with each new release it only gets better. Its very reliable, we have never experienced any downtime with the software and it has great automation features which helps save time from both a writer and database manager standpoint.

Pros

¿ Customizable Dashboard view
¿ Automation features without having to save document in PMAPs (i.e. Insert Full and Found)
¿ Automated templates (Generic Proposals)
¿ Robust Filter and sort features (i.e. Filter by topic, SME, ID#, etc. and sort alphabetically/numerically)
¿ Robust attribute fields with customization
¿ Global attribute features ¿ can change one attribute for multiple responses at one time
¿ Can download search results into excel
¿ Robust Reporting Features
¿ No downtime to date
¿ PMAPs User Training Guides and Help features
¿ Monthly webinars on various topics
¿ Customer service relationship ¿ very responsive, easy to work with, willing to work with us through issues until resolved, etc.

Cons

There aren't too many cons and the minor issues/annoyances we do have are taken into consideration and usually resolved within a few days or are resolved in the next release.

Advice to Others

We've recently compared PMAPS to other proposal software in the market and while the others are fine from a writer standpoint, PMAPS has many more features, is customizable, and is much more robust from a database management standpoint than the other software out there.

Review Source: Capterra

  Response: Proposal Software, Proposal Software

Date: August 2016

August 2016

 

Thank you very much for your review, Cindy! We're happy to hear you're taking advantage of some of our favorite features, like the Dashboard and Global Attributes. We're also very proud of PMAPS's flexibility and 100% uptime, and we've already got some pretty great things planned for the next release--we think it'll be the best one yet, and we hope you love it, too!

 

Phil from Met Office
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2016

July 2016

PMAPS Customer Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The product is very versatile and has a great deal of functionality. Sometimes the level of functionality means that it is difficult to navigate your way around it, particularly for new users

Pros

ease of search

Cons

complex for new users to engage with the software as it presents itself in a different way to the way most individuals are use to.

Advice to Others

The price of a licence is starting to become prohibitive in times of austerity, when every cost is being examined.

Review Source: Capterra

  Response: Proposal Software, Proposal Software

Date: August 2016

August 2016

 

Thanks for your feedback, Phil!

Ease of use is very important to us, and we¿re currently in the process of creating and testing exciting new tools to help make PMAPS easier to navigate, especially for those new to the software. Keep an eye out for them in the upcoming releases; we can¿t wait to hear what you think.

 

Jaime from Charles Schwab (RPS)

November 2015

November 2015

Administrator - Intermediate Level

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall, the application is easy to use and serves the general purpose. There are a few areas that slow progress down, such as (a) the Quick View box that appears when you hover over the search item, (b) you cannot search on multiple products at one time, and (c) the Main and Sub Topics are no longer linked to one another. As for the customer service, there have been a few miscommunications where information was not shared (we still don't receive automated email notifications) or access was granted without appropriate authorizations (during creation of 2nd instance).

Review Source: Capterra

  Response: Proposal Software, Proposal Software

Date: November 2015

November 2015

 

Thanks for the feedback, Jaime! We've passed your input along to your account manager and our product experts, and we intend to improve communication in the future.

 

Stacey from Victory Capital Management

November 2015

November 2015

Easy and Intuitive Proposal Content Management tool

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall I think PMAPs is a very easy and intuitive tool to use when managing proposal content and completing proposals. I used to feel that the customer service at PMAPs was less than should be desired, but they seem to have really stepped up their game with their Account Managers and there is a significant difference in response time now if issues arise.

Cons: Sometimes the system is glitchy which can be scary and frustrating when working on an important document (or any document for that matter). I also dislike how the system auto logs a user off - I work in the tool daily, for most of the day, and usually around 4 pm I will save the document I'm working in only to find out I've been logged out. This forces me to save a copy of the document locally, log back into PMAPs, open the document and then overwrite that version with my locally saved version to ensure all of my edits are stored. This is cumbersome and annoying and happens EVERY day.

Pros: Easy to use and intuitive. Customer Service is very responsive. There is RARELY ever downtime with the system, which is extremely nice considering nearly all proposal work is deadline driven.

Review Source: Capterra

  Response: Proposal Software, Proposal Software

Date: November 2015

November 2015

 

Thank you very much for your feedback, Stacey! We are constantly striving to make the PMAPS user experience as smooth as possible, so we've updated software glitches and solved the timeout issue you mentioned. We highly recommend upgrading to the latest version of PMAPS to improve your experience. Our goal is to keep making your job easier. Thanks again for your time.

 

Donna from Anthem, Inc.

November 2015

November 2015

New PMAPS Administrator

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I was given the role as a PMAPS Administrator a few months ago. The software is user friendly and self explanatory. I received on the job training, but look forward to attending the monthly webinars.

Review Source: Capterra

  Response: Proposal Software, Proposal Software

Date: November 2015

November 2015

 

It's great to hear you're finding PMAPS easy to use as a new administrator, Donna! And you're right, our December webinar on editing content using Compliance Central will include some important tips to help you in that role. Thank you for using PMAPS and taking the time to tell us what you think.

 

Katie from MassMutual

November 2015

November 2015

We've been a PMAPS customer for about nine years and converted to WebPro this year.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros: fast, easy navigation, intuitive search functionality, easy to categorize multiple records at once, easy to learn to use. We've had several new hires in the past year and each person has been able to catch on quickly without much formal training.

Cons: wish there was a way to quickly take an item that was assigned and add it to WebPro from the Assignments dashboard. When you use the ReLink feature to update assignments, you lose your formatting. I know that it's technically a Word function, but it would be really nice if setting up the RFP template for WebPro was part of the conversion or onboarding process. Rather than teaching clients how to do it at the conference, it would be great if their transition manager walked them through it so they could produce professional RFPs as soon they are live on WebPro. It would save a lot of time later.

Overall we are very happy with the software and our recent customer service. Our account manager, Philip Mervis, is proactive and always willing to help. I've worked with Shane Farrell several times recently and he is just wonderful. He contacts me immediately when I send a service request and walks me through the appropriate steps.

Review Source: Capterra

  Response: Proposal Software, Proposal Software

Date: November 2015

November 2015

 

Thank you for reviewing PMAPS and Proposal Software, Katie! We're happy to hear you find the software user friendly. We'll be reaching out to you to better understand the issues you mentioned and see what we can do to help. And we couldn't agree more: Philip and Shane are pretty great. We'll be sure to pass along your recognition.

 

Cindy from IU Health Plans

November 2015

November 2015

We finally have a data warehouse for entering & pulling our quoting info. & everyone loves it

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Although we don't use Pmaps to its full potential the data we do enter and pull is super easy to retrieve. We look forward to the refresher courses and when the time comes to use other features we don't currently access I have no doubt the staff will be most helpful.
I also love the fact Amber checks in periodically.

Review Source: Capterra

  Response: Proposal Software, Proposal Software

Date: November 2015

November 2015

 

Thanks for taking the time to submit a review, Cindy! We're excited to help you get the most out of PMAPS. Be sure to check out our monthly webinars. They're free to current clients and feature some great tips and tricks for new and experienced users alike. We're also glad to hear you appreciate Amber's proactive nature as much as we do. We'll let her know she's doing well.

 

Kyle from Mellon Capital Management Corporation

November 2015

November 2015

PMAPS is good overall, but there is room for improvement

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros: The basic functionality of PMAPS works well and does increase efficiency. There are lots of features in the program and most are good, but unfortunately, not quite there yet. PSI is receptive to change and input from clients to improve. Though it may take a while to see the improvements, if at all.

Cons: A lot of the workflows, functions and features of PMAPS have not been very well thought out. For example, when Q&A's expire and are sent out to be updated, they are added to Compliance Central, which is fine. The problem is that the same Q&A can be added to Compliance Central many times, so then there are mutliple instances of the same Q&A. When the Q&A is updated, only one instance is removed from Compliance Central. So Compliance Central just gets bigger and bigger and becomes essentially useless. This is a common theme with PMAPS. The basic structure is built, but it is not thought through thoroughly and the end result is a feature that doesn't work as expected. Also, while PMAPS is customizable in certain areas, in other areas, it is not, which can be frustrating. For example, setting certain fields with a different color or showing more than 3 lines in a multi-select field is not difficult. It is simply a change to the CSS file, but PMAPS claims this is too diffcult to do and can't be done. However, I can prove that it can be done and actually do it on my end by apply my own CSS file to the page. Clients shouldn't have to find workarounds to these "limitations." The list of improvements are mostly minor things that enhances the user experience, but the little things matter just as much as the big things because the user encounters the little things over and over again interacting with the program so it is a constant reminder of the pain of working with PMAPS. The goal should be to leave the user with a positive impression, not a negative one. There is a long list of things that can be improved on, but granted, the list does get shorter with each new release, but not always.

Review Source: Capterra

  Response: Proposal Software, Proposal Software

Date: November 2015

November 2015

 

Thank you for your input, Kyle! It's good to know PMAPS increases your organization's efficiency, and we appreciate your rating. Hopefully you'll find a couple of upgrades in our next release to be particularly helpful. Our goal is absolutely to leave users with positive impressions, and we'll keep working on the little things to constantly improve.

 

Reanna from Proposal Software, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Product Quality
Quality
Source: GetApp