About Qvidian

Upland Qvidian automates away the tedious and frustrating parts of your RFx response and proposal processes. With Qvidian, sales and proposal teams can collaborate effortlessly to quickly deliver polished and compliant proposals, presentations, and sales documents. More than 1000 companies rely on Qvidian, including eight of the ten largest U.S. banks and six of the ten largest European banks. Worldwide, over 200,000 users trust Qvidian to meet deadlines, tame proposal chaos, and win more deals. The quantity and complexity of RFPs, RFIs, DDQs, and proposals, is skyrocketing. Automation software is your (not so secret) weapon for outpacing the competition. From automatic import to draft in minutes, working together from one content library, remaining compliant and audit...
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Qvidian User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 41 reviews

User Profile

Lauren

Verified reviewer

Company size: 51-200 employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2018

Great Product!

Pros

It is easy to use and organize all of your data. I use it as a question/answer database for multiple different lines of business and have no issues with making different folders to organize.

Cons

Sometimes it's annoying how I have to think of "synonyms" of words to try and find the answers I am looking for. But.. I don't think that's the software's fault.

User Profile

Barry

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Outsourcing/Offshoring

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2020

Good and constantly improving

We bought Qvidian years ago for its database only. It was a lifesaver and timesaver over our practice of searching folders full of previous RFPs for responses. Later, when Qvidian improved the proposal building capabilities, we started using it to build Word RFPs. It is still most useful for filling out questionnaires including the very complex spreadsheets we receive. Great feature: you can load a spreadsheet into Qvidian and run autosearch on one or multiple cells, an excellent feature. Unfortunately, autosearch usually requires multiple attempts to find the best response, almost never finds the one best answer. This may relate to our complex products and custom services. Now our sales team has moved us from Word to mostly PowerPoint proposals, so we don't use Qvidian as much proposal creation.

Pros

The ability to load a spreadsheet in and search on one or multiple cells is great. Qvidian is flexible, adapts to Word and Excel questionnaires, has strong search features, and saves formatted text and images in its content management database. Autosearch is good and quick. Ability to click on the desired response or responses and add them, sequentially, into a response, is fantastic. They have excellent support including weekly support webinars with live Q&A. Ongoing development/improvements program and roadmap are excellent.

Cons

It's robust features like tags, search terms, dividing content into folders, and other flexible features also make it complicated and not very intuitive. Autosearch tends not to find the best answer and requires further searching. Maintaining content is time consuming and difficult. Resolving duplicates/similar responses is a slow process.

Reasons for choosing Qvidian

Best RFP database for the money at the time.

Wendy

Time used: Free Trial

Review Source: Capterra

3

Ease-of-use

out of 5
3

Customer support

out of 5

February 2015

Great tool for managing proposal content

Qvidian is a great tool for managing all of our content for proposals. We don't use it for producing proposals because we do alot of custom work. I like the feature that allows you to send content to a contact for an update. I also like the fact that there are many ways to do the same thing.

Cindy

Company size: 501-1,000 employees

Industry: Human Resources

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

February 2018

I have used Qvidian for several years as a RFP writer and as a content administrator.

Increased productivity when replying to RFPs. Better responses where we can see the history of the edits. Easier SME reviews.

Pros

I love how they are continually improving their product. The search feature is very intuitive. If you can use google, you can use Qvidian to find anything you need in your database. The software is learning from my search behaviors and my most frequently used content, based on search terms, is the first records that are listed in my results. Once you have set-up your database with your content, we have easily been able to use it for 70%-80% of our RFP responses. It has greatly sped up our RFP process.

Cons

I would like it to be easier to customize users authorities. We have a few on-off users that need access to only certain areas and it hasn't been easy to give them access to only certain folders, and not allow them to see other libraries. I wish there was a true user's guide for quick reference. Sometimes I don't have time or want to try to find an answer in the community forum. I feel like they do not have a user guide because they want to sell their training.

Brian

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

February 2014

Mostly perfect

Qvidian excels in several areas: Organization - Qvidian uses a folder tree layout with user-created top-level categories that can then be branched out into more in depth subcategories. Each folder also shows the number of records it contains. Searching - Qvidian uses a Google-like approach to searching. When a user searches for a term or phrase, if the correct record is found and used, then the search term the user had typed in is added to the meta data of that record. In the future, when that same term or phrase is searched again, the record(s) containing that search term appears closer to the top of the search results. Editing - Two choices are offered for editing records, both of which utilize integration with Microsoft Word. In the first choice, records are edited one at a time as separate documents. This allows editing of both the record and its corresponding meta data. The second editing choice allows a user to edit multiple records in one document. However, this does not allow editing of records' meta data. This trade off does allow for easier editing of multiple records at once, though, since a user can utilize Word's various comparison tools. There are a couple of areas where Qvidian could use some improvement. Feature regression - The editing option that puts multiple records into one document had always been present in Qvidian; however, when the multi-edit feature that only allows editing one record at a time was released in version 9.1, the original editing functionality was removed. This caused me a lot of frustration, as it severely slowed down my work flow since I could now only see and edit one record at a time. It wasn't until a year later when version 10 was released that the old editing functionality was added back. Server side requests ' In the latest version, Qvidian handles all user requests on its own servers instead of on the user's PC. Depending on the number of records, this can be very quick (a few seconds) or very long (I've waited up to 20 minutes before) depending on how taxed Qvidian's servers currently are. I understand the reasoning behind the move, in that it takes the load off of a user's computer so that other applications they currently have open aren't affected by added memory usage, but in practice I find that it only slows down my workflow. Any somewhat modern PC shouldn't have any trouble handling a large report request from Qvidian.

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