No need to print a few copies and fed ex. It was easy to track the progress of the RFP and my proofer could easily see what we had completed in each section.

Did not always let me save a draft so I had to do questions more than once. If I did not have an internet connection I could not work on the RFP. It would be nice to be able to download the questions so they could be answered off line.

Search function works really well. I still have not actually uploaded an RFP to have it populated - I was very excited about this feature but have not been able to use it yet.

I'm still struggling to keep things orderly and updated - the original upload contained a lot of information which is now outdated and will take a lot of time to go through. Also, a lot of repeat information that I need to remove.

Meh. I expect it will get better over time. Its great to It does NOT need more "bells and whistles" -- please K.I.S.S.(Keep it simple,stupid) ! Too much more will ruin a potentially good thing. It needs to be easier to set up users, and easier to export the final submitted copy -- I can't rename or set the folder to save into, and everything exports with the exact same name. Ugh.

I mostly loved that I didn't have to put together a paper response and FedEx it the day before the due date, so it saved me money and time. I also liked the Dashboard feature letting me know what section was in which phase of work, especially when I thought I was done and ready to submit, but it made me go back and "finalize" two parts.

Very difficult to get set up to use it at the beginning; My coworkers never managed to get in to review the proposal online. This program is minimally intuitive. In several places, RFP365 required file uploads that were not required by the question. I had to get around this by copying my text answer and then opening Word, pasting to a new Word file, saving as a PDF, and uploading the PDF file. Saving the unnecessary document file then cleared out the Comments (aka "response") field, so luckily let me fill it again without retyping.

Ease of use and team collaboration made the process smooth.

Inability to add documents and copy / pasting contect

Our company had utilized an external company exclusively for many years in organizing responses to our RFPs. RFP360 has allowed us to more confidently move this project internally and give our team the tools that make the response process more manageable.

The ability to utilize your knowledge library both within the system and externally via a Chrome extension is the most valuable feature. We shopped a few different solutions and really appreciated the balance between the features of RFP360 and its relatively low costs in comparison to similar products. We've also been very pleased with the engagement of our RFP360 on-boarding team.

The inability to process PDF documents, while not particularly challenging for our organization, does require a separate conversion step in order to use PDFs within the system. Many of our RFPs come to use as PDFs so the system being able to better process those would be an improvement.

The knowledge is kept in the company,i.e. RFP360, not inside the head of someone. I am able to save 50% of my RFP time, from 20 to 30 days a year.

Knowledge management : It keeps the knowledge in the company. People come and go but the knowledge stays in RFP360

A part from the text, we can have the client Excel questions with a check list, for example Standard (Y, N), Configuration (Y,N), To be developped (Y,N). In many questions, you just have to check the list. We don't have the check list option with RFP360.

The team has been great to help us get started quickly and is receptive to our needs. We were able to use the system for a proposal from under a month of implementation.

Having a platform that we can centralize our responses for future use and having accountability for all parties easily accessible.

While there are improvements all the time currently having to have a new project per document rather than having them all together is a limitation.

I used it to draft an RFP response within a month of joining the company. Having easy access to the answers and the ability to create the draft had the added benefit of helping me onboard quickly as well. The tool created a professional output and was very easy to use.

The platform allows you to easily load in your custom answers. From there, there is a intuitive search mechanism to complete the RFP. Templates are loaded in easily and transformed to the RFP360 format and back again for the final product.

Content management is key. Since the software creates a new entry each time a new answer is submitted, it is very easy to get duplicate answers in the system. Users should set up a process to maintain content regularly for most benefit.

My overall experience I would rate as a 4.

I like that when I paste the formatting is not completely messed up like with other software databases.

I would to have a comment section when there is a Numbers only response.

Thanks for the great system to fill out our RFP response for a prospective client

The system worked great, no end user issues

RFP 360 enables us in connecting more than 300 stakeholders at any given time, segragating them into groups of knowledege and expertise. With that being said we succesfully and profesionally process over 13 000 Questions every year with relative ease by providing our organisation with profesional solutions - RFP 360 plays a critical part in that solution.

As a manager of Request for Proposal and Global Advertiser Sales Support I introduce RFP 360 as easy to use questionnaire management software. Ease of use and how quickly we can onboard new users / experts on fast pased projects for collaboration is the most valued charasteristic of RFP 360. Personally I believe this is the strong point of RFP 360 when compared to industry alternatives and anyone working on “hot” due projects in their daily operations should definitelly consider this solution.

I would say lack of “open in new tab” and when activating a new question / re-assigning workflows - the page refreshes and caches is the most noticable “work-stoppers”. The described are not a “killer combo”, but does create certain delays when in “a hurry”

Streamlined RFP response process, de-duplication of efforts, increased collaboration across teams / departments, and overall greater efficiency in winning new business.

The ability to export your finished RFP Product into a nice clean final file. Using the software made responding to RFPs 100 times easier than without it. RFP 365 completely streamlined or RFP response process.

The lack of flexibility from a development standpoint, and the long lead times any new enhancements require.

The RFP360 platform was easy to navigate. Even if you did not know where to start you could simply type a series of words in the search bar and ideas would pop up in seconds. You can easily populate RFP questions with already stored answers so there is no "recreating the wheel".

The answer generation stores everything, so there could be multiple variations of the same answer from prepared RFPs. The user has to go into the platform to remove one or the other to keep the answer library organized. This can be cumbersome.

Global RFP knowledgebase of previous fills is very useful. All other features are not useful unless a full time effort is expended on inserting and formatting many old RFP. By the time it's in, the data is old and no longer relevant.

Searching data from previous RFP's for filling a new one using copy paste is very good.

Text of data needs to be plain text without HTML so that copy paste doesnt drag formatting actoss Filling RFP's into the platform is clunky and difficult System has no intelligence built in for inserting new RFP without an individual having to spend a lot of time formatting and filling Glorified knowedgebase - no additional features function unless serious admin time injected. Doesnt handle embedded images - many RFP have images embedded such as network diagrams. There's no way to mark data as old/not true/not relevant

We had a unique business opportunity and our choice and engagement with RFP360 enabled us to take full advantage of the situation. We have increased the value we offer to our clients, as well as the speed with which we can formulate responses to proposals . The support team has been exceptional. Very responsive and eager to help make sure you make the most of your investment.

Your entire application is user intuitive and easy to learn. The return on investment from savings of time alone is worth it. We leverage both the issuing and responding, and it's a great central repository to host all your critical sales information with easy access for reps in all situations.

I have not yet found an issue on either the responding or issuing side.

I think building software like this is extremely difficult, so honestly, I thought it was a pretty great experience. I hope more organizations begin to use it. I also liked that the issuer of the RFP could load everything directly into RFP360, and since we already had it on our side for all of our RFP's when the last RFP request came in, everything seamlessly aligned and we could go right in and start answering questions.

I thought that the Knowledge Base option worked really well and helped reduce time spent on my last two RFP's.

I had instances where I would assign a question to a colleague, they would answer, and then the system would revert me back to the person who was supposed to answer all while deleting the answers and information my colleagues had previously entered. I had to have them send me manual Excel files for me to enter because the system kept reverting back to me. Also, the importing functionality has been a bit confusing but will likely get easier with more use.

Easy to use; easy to see your progress; easy to assign and reassign roles

With a due diligence or database for Empower where we have 5 market segments, it would be nice if we could enter all data into a general Empower questionnaire, then have separate questionnaires where we could enter only the information that differs. The way this website is set up, it looks like it can do that but it does not work.

Great productivity tool for those involved in preparing RFX - cuts out the noise and shortens response times.

The ease of finding our organizations content to re-use. Assigning questions to SME colleagues.

The editing interface could be a bit bettter.

There are still features I have not explored or used, but I look forward to spending more time understanding how the program can help me work even more efficiently.

RFP 360 is user friendly and works great as an information repository. The tag/keyword feature is critical to finding information quickly.

I was not here for integration, but as a user, I can find information quickly.

I like the ability to submit proposals electronically.

Inability to attach more than one PDF file to respond to a particular request.

I like the ease of navigation throughout the sections. The dashboard is informative and the entry was intuitive when I wasn't sure how to show items complete I figured it out pretty easily

The UI didn't render well on tablet (surface) making my experience inefficient at times. IT would be helpful if the screen rendered fully on tablets. ALso this survey was too heavy on character requirements

This is a wonderful product that increases our RFP efficiency.

The feature we like the most is the knowledge base. It allows for ease in the initial draft of any RFP.

You have to make sure your documents are in the right format before importing.

Nice Portal to work with and will be more comfortable in the future. Could have easier way to add attachments on each question. To answer all the questions it would have been nice to export sections out of the Portal to various people/departments needed to help with input.

Easy to use once you spend some time on the program. The Portal saved the material and was easy to pull up at any time.

Just takes a while to become comfortable navigating through for a first time user. Did not understand how to use the Tags area. Attaching documents only where there was an area "Browse" although I could be missing something.

RFP365 is a tool that I would highly recommend to streamline RFP/RFI completion. Due to our RFP process, we spent a great amount of admin time coordinating responses with global contributors who would then have to spend a great amount of time searching for and/or crafting responses. RFP365 has provided a tool that allows us to streamline the coordination process as well as a repository of responses from which we can select for use or further customization. In addition, the RFP365 reporting feature and function allows each RFP manager to track progress on an individual basis as well as allows management a tracking tool by which to gauge success rates. The RFP365 customer support is outstanding. The team was been very flexible and accommodating to our large global group for integration and has never failed to help with further training. For individual issues, RFP365 has been very fast to respond and troubleshoot and always follows up. I would highly recommend RFP365 to any organization looking for an intuitive, simple to use system for streamlining and improving their RFP process.

It was pretty easy to navigate, pretty user friendly.

I would like to see phone support added. Sometimes if there is an issue, trying to describe the problem over email is just too challenging. And, when a problem comes up when there is little time to address it due to a deadline for submission, doing multiple email exchanges just doesn't work. There are issues sometimes with trying to do formatting in the dialogue boxes. No matter how many times I deleted my entries and tried to redo them, the fonts or spacing or other formatting things would keep coming up. So, that meant having less "sizzle" appearance for my proposal. This is my first time using the tool, so we will see what happens. I'm glad you care enough to get feedback. Please add phone support!