---
title: "Responsive, formerly RFPIO Software Reviews, Demo & Pricing - 2026"
description: "Review of Responsive, formerly RFPIO Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/rfp/rfpio-profile/"
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---

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Responsive, formerly RFPIO

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Overview

[Reviews](https://www.softwareadvice.com/product/425174-Responsive/reviews/)[Alternatives](https://www.softwareadvice.com/product/425174-Responsive/alternatives/)

# Responsive, formerly RFPIO Review

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On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Responsive, formerly RFPIO

4.5

[(190)](https://www.softwareadvice.com/product/425174-Responsive/reviews/)

Pricing

Pricing available upon request

### About Responsive, formerly RFPIO

Responsive is a cloud-based strategic response management solution that helps businesses of all sizes — including enterprises and mid-sized companies across industries such as technology, finance, and healthcare — manage RFPs, RFIs, security questionnaires, and other complex documents. Responsive centralizes content libraries so teams can find, reuse, and update approved answers quickly. Core features include AI-assisted response suggestions, workflow automation, real-time collaboration, and analytics that track response performance. Teams can assign tasks, set deadlines, and manage approvals within a single platform, reducing manual coordination. The software integrates with tools such as Salesforce, Slack, and Microsoft 365. Support is available via email, live chat, phone, and an online knowledge base.

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## Responsive, formerly RFPIO User Interface

## Popular Responsive, formerly RFPIO Alternatives

Main Product

Responsive, formerly RFPIO

4.5

[(190)](https://www.softwareadvice.com/product/425174-Responsive/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.52Value for money
-   4.57Customer support
-   4.41Functionality

Pricing

Available upon request

Get Price

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5.0

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Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   5.0Customer support
-   5.0Functionality

Pricing

Starting at $499.00 per month

Get Price

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Ratings Breakdown

-   4.46Ease of use
-   4.59Value for money
-   4.60Customer support
-   4.23Functionality

Pricing

Available upon request

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-   4.32Value for money
-   4.45Customer support
-   4.39Functionality

Pricing

Starting at €34.99 per month

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-   4.25Value for money
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Ratings Breakdown

-   4.65Ease of use
-   4.70Value for money
-   4.94Customer support
-   4.80Functionality

Pricing

Available upon request

Get Price

## Responsive, formerly RFPIO Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Responsive Platform

Pricing available upon request

Plan includes:

-   Content Library for storing Question & Answer (Q&A) pairs, images, and documents
-   AI-driven content management to enhance search, discovery, and maintenance
-   eSignature for preparing, sending, receiving, and tracking electronically signed documents
-   Multilingual UI
-   Subject-matter expert recommendations
-   Response collaboration tools
-   Reporting and analytics
-   User and permission management
-   Single sign-on (SSO) via OAuth or SAML
-   20+ native integrations

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Responsive, formerly RFPIO Features

-   Popular features found in Business Process Management
    
    Access Controls/Permissions
    
    Approval Process Control
    
    Business Process Automation
    
    Collaboration Tools
    
    Data Import/Export
    
    Document Management
    
    Drag & Drop
    
    Reporting/Analytics
    
    Task Management
    
    Third-Party Integrations
    
    Workflow Management
    
-   More features of Responsive, formerly RFPIO
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Audit Trail
    
    Automatic Formatting
    
    Bid Management
    
    Commenting/Notes
    
    Communication Management
    
    Configurable Workflow
    
    Contact Management
    
    Content Library
    
    Content Management
    
    CRM
    
    Customizable Reports
    
    Customizable Templates
    
    Document Automation
    
    Document Review
    
    Document Storage
    
    Document Templates
    
    Due Date Tracking
    
    Electronic Signature
    
    Forms Automation
    
    Full Text Search
    
    Knowledge Base Management
    
    Knowledge Library
    
    Live Chat
    
    Milestone Tracking
    
    Progress Tracking
    
    Projections
    
    Project Management
    
    Project Planning/Scheduling
    
    Proposal Generation
    
    Reminders
    
    Reporting/Project Tracking
    
    Reporting & Statistics
    
    Requirements Management
    
    Requisition Management
    
    RFP Creation
    
    RFP Management
    
    RFP Responding
    
    Search/Filter
    
    Single Sign On
    
    SSL Security
    
    Status Tracking
    
    Tagging
    
    Task Progress Tracking
    
    Template Management
    
    Templates
    
    Time & Expense Tracking
    
    Vendor Management
    
    Version Control
    

## Responsive, formerly RFPIO Integrations

Salesforce Sales Cloud

Integration rated 4.3 from 15 reviews

Microsoft SharePoint

Integration rated undefined from -1 review

Okta

Integration rated undefined from -1 review

Microsoft Word

Integration rated undefined from -1 review

Agentforce

Integration rated undefined from -1 review

HubSpot Sales Hub

Integration rated undefined from -1 review

See all 7 integrations

## Responsive, formerly RFPIO User Reviews

## Responsive, formerly RFPIO customer ratings

- Overall rating: 4.5/5
- Total reviews: 190

### Rating distribution

- 5 stars: 118 reviews (62%)
- 4 stars: 64 reviews (34%)
- 3 stars: 3 reviews (2%)
- 2 stars: 4 reviews (2%)
- 1 star: 1 reviews (1%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.5/5
- Customer support: 4.6/5
- Functionality: 4.4/5

---

### Affordable, comprehensive platform with superior admin / user support

- Overall rating: 5/5
- Reviewer: Brian Z.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Hundreds of hours saved in responding to questionnaires and RFPs. RFPIO offers very competitive cost savings over most of the larger RFP software providers. The same functionality at a fraction of the cost of the big guys. Customer support is top notch - all questions or requests for help are addressed within the same day (or within 24 hours at most). Great, direct support from the management team - no call centers, no outsourced product support. You get assistance from people who helped build the product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

RFPIO's answer library is a miracle with great features. The library provides a way to assign different owners and keep individual Q&A pairs updated in real. Access to our stock answers saves our users and SMEs hundreds of hours each quarter and affords them more time to devote to their primary job functions while spending less time on researching technical responses.

#### Cons

RFPIO is great for small to moderate sized teams. For larger organizations who complete 20 or more RFPs per month with multiple RFP teams working at the same time, multiple, parallel instances of RFPIO may be needed to best suit those needs on a grand scale.

#### Reasons for choosing Responsive, formerly RFPIO

Ease of use, simplicity of platform relevant to our team's needs...and COST!!

#### Vendor response

Thank you, Brian! Hundreds of hours saved...time we're sure well spent! We appreciate your kind words, especially about our support team. We try to have our experts be accessible whenever possible. Thanks again for the high marks and thoughtful review!

Replied May 2019

---

### Improving Ease of Use

- Overall rating: 4/5
- Reviewer: Christian F.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall my experience is great. Made this RFP experience better than any in my past but it still needs a lot of work on ease of use features.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The content library is the most valuable mechanism. It has profoundly improved our RFP answering process and allows us to submit at least two times as many RFPs.

#### Cons

Ease of use could use improvements. I want more hot key customizability to move around the software with fewer clicks and more using keys instead of mouse. Also more of the features should be able to be right clicked and opened in a new window. Also the ribbon in the commenting area should be slidable so that different tabs are next to each other. For example, I want comments, activity, recommendations next to each other as my most used but it's annoying when they are far apart and require multiple clicks to go back and forth between them.

---

### Review of Responsive

- Overall rating: 3/5
- Reviewer: Dante C.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Its ok, I feel it can be improved and make it more intuitive , faster and easier to use for all teams involved

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 2/5

#### Pros

Its all in one, I feel it covers what is required to have a repository of data around rfps, rfx, rfi and other stuff

#### Cons

Filtering, search, it does not find relevant information, this could be that the data is not made available as expected

---

### Responses about Responsive

- Overall rating: 4/5
- Reviewer: Scott H.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 10000+ employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Excellent. A nice cloud service. Look for ways to motivate endusers to think about Responsive for more than just RFIs and RFPs and formal requests for Info...

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Innovative UI that updates frequently with new enhancements. The AI feature is very promising and has acted as a multiplier when it comes to productivity and speed of responding to RFIs and RFPs. I am also witnessing quality improvements with AI-generated responses over the last 6-9 months. The AI features help me be a rock star at work keep it coming!!!

#### Cons

Not flexible enough. Making AI runs seems complicated. Not enough collaborative features. Work on custom options. My manager added some custom fields and seems like we could not do much with them after creation?

---

### Responsive is great!

- Overall rating: 5/5
- Reviewer: Gabriella S.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience is positive, I have total control of my RFPs and of everything that is happening in the projects I am the manager

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like that is very easy to manage my projects and split responsibilities between the people involved. I like that is easy to flag and assign reviwers. Also, I like how easy it is to manage the content library and flag questions.

#### Cons

I would love if it had a "notes" section in each project so everyone could share notes and perceptions about the project. Also, I would love if the review in content library was easier to manage, just as a a project.

---

### Underwriter's Perspective on Responsive

- Overall rating: 4/5
- Reviewer: Justin B.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I have had a good experience using Responsive. I think it is a valuable resource for what it is. It is easy to then also have a document created with a record of how we responded for future reference.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

I like that it is a one stop shop for all stakeholders in the RFP process where RFP asks, conversations and workflows can all be housed in one spot. It is easy to see what has been answered, what remains to review and easy to assign team members where needed to get the right people on the right questions to keep the workflow moving.

#### Cons

There are sometimes issues with the responses that are automatically pulled in where a question has a auto-response that does not answer the question being asked.

---

### Responsiveness at Its Best.

- Overall rating: 5/5
- Reviewer: Anjali C.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Responsive has been quite positive. The platform stands out for its clear structure and organization—each product is categorized neatly, and every section has a designated owner, which makes it easy to know exactly who to reach out to within different business units. That clarity really streamlines communication and reduces confusion.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

What I like most about Responsive is how it categorizes each product clearly, and how every section has its own owner. This makes it very easy to understand which business unit to reach out to.

#### Cons

The aspect I find least favorable is that when exporting to Excel or Word, the formatting often becomes inconsistent despite selecting a specific font.

---

### Responsive Helps Improve The Process, and then some

- Overall rating: 5/5
- Reviewer: Julie L.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The customer service and support we have received is second to none. We are committed to getting better and better with how we use the tool and know we need to provide more training to our teams.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Responsive has helped us become more efficient in our response time and has provided a way for us to improve the quality and relevance of our answers. The new AI tools are great.

#### Cons

There is a definite time commitment to get things up and running and training our team has been a bit challenging as they are very stuck in the "old way" of doing things.

---

### Information Security Analyst

- Overall rating: 4/5
- Reviewer: Jacob P.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 5001-10000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Responsive is a great tool. It offers many capabilities yet workers need time to learn the product to use it to its full potential. The AI Draft and 'Ask' feature are prime examples of proper implementation of Artificial Intelligence in products. The easy to use UI, constantly updated tracking, and roles and permissions offer a suite of tools to be leveraged to streamline processes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Responsive offers a comprehensive platform with an visually pleasing and easy to use UI, great team collaboration with permissions and defined roles for projects, projects are tracked and updated instantly to ensure an accurate depiction of progress. Responsive also implements AI that streamlines lengthy assessments with a draft feature, automating repetitive tasks with accurate answers and referenced source material.

#### Cons

Responsive offers many capabilities and the opportunity to create more efficient processes, yet needs ample time to be curated to ensure accuracy and replicability.

---

### Responsive is great!

- Overall rating: 5/5
- Reviewer: Ana M.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience is 9/10, only because sometimes I experience some delays in the content library to update some changes and also because of the notes menu I really miss.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is very easy to organize the new projects and the new AI features are making great difference. Integration with SalesForce also is making great difference.

#### Cons

One thing i Really miss in responsive is a notes space for each project where we could write shared considerations about each project.

---

Showing 1 - 10 of 190 Reviews

[See All Reviews](https://www.softwareadvice.com/product/425174-Responsive/reviews/)

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