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ProcurementExpress.com vs Shoeboxed

ProcurementExpress.com vs Shoeboxed

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Overall Rating
4.7 (419)
4.4 (227)
Ease-of-Use
4.8 / 5
4.4 / 5
Value for Money
4.6 / 5
4.3 / 5
Customer Support
4.7 / 5
4.5 / 5
Functionality
4.5 / 5
4.2 / 5
Last Review Written
February 21, 2025
December 23, 2024
Pros/Cons
  • Pros

  • The system has a clean interface, is user friendly, flexible, and does everything it promises for a good price.
  • We are new to the software, but the staff is easy to reach (via email or chat) and the support is great. We synchronize into QBO and it is working beautifully.
  • It is easy to use and straightforward to navigate through the sections required. It is a fantastic reference point for purchases and is great to compare previous years price on price.
  • Cons

  • Too many errors after implementation of the software. Select a department when starting the request but the individual line item dropdown menus show another department.
  • I can't think of anything that bothers me much.
  • I really liked it at first but now as we come across more problems I'm really getting concerned. Why are there problems now nearly a year into implementation.
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  • Pros

  • I like that its easy to upload receipts and track mileage. Its very user friendly and I like that about it.
  • The ability to forward in receipts or take a picture with the app and automatically upload. I love that the app doesn't make you save the picture to your camera roll.
  • I really liked the concept of Shoeboxed and thought the interface was great, easy to use, and fit our needs at the time.
  • Cons

  • Customer service is HORRIBLE. I have called and emailed.
  • It takes all the work and dread out of a tedious task.
  • I hated how there's a cost to it. I literally can just take pictures of my receipts and make a folder to save money.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2025

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos