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Alessa vs BambooHR

Alessa vs BambooHR

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Overall Rating
4.3 (28)
4.6 (3005)
Ease-of-Use
4.3 / 5
4.6 / 5
Value for Money
4.1 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.1 / 5
4.4 / 5
Last Review Written
April 30, 2023
February 10, 2025
Pros/Cons
  • Pros

  • What I loved about the company is that it has strong culture with great values. The company takes effort to discuss with employees their personal as well professional challenges.
  • The software is User Friendly. Easy to join the webinar and Q & A section was great.
  • We have been satisfied with the effectiveness of Alessa for several years.
  • Cons

  • Some frequent errors of the app that difficult the work sometimes.
  • Up to now I misted nothing. So I have on negative points.
  • I missing a manuel in german. Own further development is complex.
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  • Pros

  • I like the functionality and if ever you need any help, their customer support is wonderful.
  • I believe it is very user-friendly and has a great design. I'm not an administrator but some reports are shared to me and they are very clear and informative.
  • We were impressed by the ease of use and implementation. It was an easy transition for our managers and employees and has impacted our HR processes for the better.
  • Cons

  • I cannot see the total of vacation days that I have in a year, only the ones that have accumulated until the current moment, which is a horrible way of ovserseeing my leave.
  • The people and how they cant help with any misunderstandings but instead cancel your account and destroy the company that you worked so hard on. Garbage un hearted people.
  • We tried to use it for employee evaluations and it failed us miserably.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

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240 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos