About Certainty

Certainty Software is a web-based solution designed to help businesses across various industry verticals, such as agriculture, mining, petrochemicals, construction, energy, manufacturing, retail, transportation, healthcare and more, manage risk assessment and inspection activities across the supply chain. Key features include equipment tracking, subcontractor management, a customer database and compliance management.

Teams using Certainty Software can perform various types of safety audits, ranging from workplace safety instructions to food safety audits in order to ensure OHSAS 18001 and OSHA 1910 compliance. The solution allows users to handle corrective actions and quality assurance across processes as per good manufacturing practices (GMPs). Addition...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

17 Reviews of Certainty

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

August 2018

Marisa from Staples

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2018

Pricey But Powerful!

Pros

An amazing thing regarding Checkit is its portability, the possibility of bringing it anywhere as it is available in mobile. Photo reports are possible, audit management, defect tracking and other useful features. Checkit allowed our team to create a complete report regarding our products upon arrival until deployment.

Cons

It is somehow pricey but price is justifiable by the fact that it has many features than what is needed in our department.

April 2017

Jason from Vaughn Industries LLC

Company Size: 501-1,000 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Great Value, Great Support

Our construction company has been using Checkit for the last 6 months or so and I am very happy with the product. We utilize the software to record and analysis our company's safety observations and incident investigations. This software solution is much less expensive than others on the market. The support and attention we have received has been fantastic. Our needs were somewhat unique and we were particular on what we needed this software to do; Checkit was able to deliver. We are continually finding new ways to use the software. The admin side does have a slight learning curve, but with a little time or training it is very useful.

Pros

-Economical -Flexibility -Service

Cons

-Checklist builder and some reporting functions take a little getting use to.

Response from R2X

Replied April 2017

Hi Jason, Thank you for your review, much appreciated! I would like to get your thoughts on how we can improve the user experience for the Admin tools. Also, we will be upgrading the Checklist Builder in our next release (May) and will be running a training webinar on the new functionality when released. We will certainly invite you to that. Thanks again, Hewitt

August 2020

Matt from Constellation Brands

Company Size: 5,001-10,000 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Certainty plugs gaps quickly

Checklist and inspection data collection

Pros

Certainty Software can be easily, and rapidly configured and deployed, coupled with it's ability to operate across multiple mediums (mobile, pc and hardcopy) the software allows for maximum flexibility in a manufacturing setting where technology skills can vary broad. For checklist and inspection style work I have found certainty to be the most flexible and easy to deploy.

Cons

The user interface is deliberately simple to drive focus, but can get complex for end users if checklists are not managed by an administrator.

Reasons for Choosing Certainty

Flexibility, Simplicity, Focus, Ability to Integrate

Response from Certainty Software

Replied August 2020

Hi Matt, Thanks for your feedback, much appreciated! Wanted to let you know, we are presently in the process of upgrading the entire user interface (app and .com) and will be rolling that out in September! Look forward to walking you through that. Thanks again. Hewitt

March 2017

Jeff from Mondelez International

Company Size: 5,001-10,000 employees

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

3.0

March 2017

Checkit Experience

Checkit is a good application but can be better. A few improvements include the ability to set the Headers to default to a pre selected option. For instance I'm an LS so the individual making the observation will always be the same. Also, I think it would be more efficient to have the options listed with a check mark box next to them instead of a scrolling drop down. Finally, instead of the severity being A, B, or C why not minor, severe and extreme, something a little more self explanatory. The user interface is simple which is good but what about adding some color or some more defined lines to separate questions. This is just my own personal opinion but its nice to have something nice to look at.

Pros

Simplicity

Cons

Ease of use and efficiency

Response from R2X

Replied April 2017

Hi Jeff, Thank you for your review. Always appreciated. I am interested in your feedback and thoughts on improvement. I would like the chance to discuss these with you as some of the requests can be done by yourselves in the Administration area while others we would need to work with you on. Many thanks nonetheless. Hewitt

August 2020

Marija from Longo's

Company Size: 5,001-10,000 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Certainty - Great Software!

Our overall experience has been great! We are most excited about the business intellgilence components of the software once all our locations are on board. This will allow us track key areas to focus our energy on. The users have benefited greatly from shifting from a paper based inspection. All around it has been a great change to how our business operates!

Pros

The software was easy to configure with the help of the staff. The feedback from the end users was great. Easy to use and great features they previously did not have access to when completing an inspection. From an admin standpoint it is easy to assist and set up users. The analytics of the software are beneficial for future focuses and initiatives for health and safety in the organization.

Cons

There has been a quick turnaround with some suggestions being brought forward. Other suggestions are already in the works to better improve the use of the software for all those involved.

Reasons for Choosing Certainty

I was not involved in the decision to select this software

Response from Certainty Software

Replied August 2020

Hi Marija, Many thanks for your considered feedback! Much appreciated. So glad you are getting value from the business intelligence dashboard! Thanks again! Hewitt