Cm3

RATING:

4.1

(9)
Overview

About Cm3

Cm3 is Australia's leading online contractor management and WHS prequalification solution. Cm3's expert team and robust online platform assists organisations in meeting their legislative duty of care around the selection and use of contractors and allows them to demonstrate that their contractors are carefully selected based on WHS capabilities and practices which comply with current WHS legislation. The ecosystem is bolstered by solutions in: - Contractor Prequalification - Ethical Sourcing & Modern Slavery - Cm3 Induct - Online Inductions & Training - Cm3 OnSite - Site Access & Induction App - Cm3 Marketplace - Souce contractors from over 27,000 registered businesses - Powering Integrations & API Access

Cm3 Pricing

Please contact Cm3 for pricing details.

Starting price: 

A$1,200.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Get an overall view of the compliance status of your contractors and vendors.
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Cm3 Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Cm3

9 Reviews

Brett

Airlines/Aviation, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

CM3 For Contractor Safety Management

Excellent. Does what its meant to do and gives the company the reassurance that the minimum requirements are met as regards safety management.

PROS

I like that CM3 take control over what are the basic requirements. Of what is required to keep our contractors safe.

CONS

What we use works well may try other product options in the future

Vendor Response

Hi Brett, Thank you for your review, we're thrilled that you're getting the value you need from our platform and managed prequalification service. Do not hesitate to reach out to our team if you have any product suggestions, feedback, or requests. We are always open to discuss future features and functionality that will improve how you work and enhance the tangible outcomes.

Replied March 2024

Corsina

Commercial Real Estate, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2023

Contractor Management fully taken care of!

Really good in most parts with the concept and process just the confirmation section is really poor and outdated.

PROS

Cm3 auditor review and assess all companies that apply for Cm3 qualification.

CONS

The actual application and format is outdated and clunky. Could do with an update. When confirming site inductions the page goes back to the top and does not stay on the current line you are working on to sign off. Have raised this many times over the years but nothing is ever done about it.

Vendor Response

Dear Corsina, Thank you for leaving Cm3 a review. I have passed your feedback around confirming site inductions to our product team. With the launch of brand new Client and Contractor interfaces in the past weeks, along with a powerful new Compliance Chart, I hope your concerns have been addressed. Our user experience team is working on constant improvements and modernisations to the platform's interface to ensure it is a functional and frictionless. Don't hesitate to reach out if you have any further queries.

Replied March 2024

Caroline

Real Estate, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2023

CM3 review - Caroline Cassidy

The overall experience with CM3 has been positive. We have managed to migrate 97% of our contractors over to CM3 and worked through the experience and process with them. Our business requires that they are CM3 compliant and this system manages the process.The benefits of using the system are obvious - up to date platform on all levels of compliance.Fantastic support team from CM3 has been enormously helpful. They are insightful, solution motivated and always willing to assist with issues or problems. Most importantly, patient in the early days on using the system.

PROS

The contractor database is invaluable as an overview. Very easy to use - easy to manage contractors in all capacities. Simple methods of invites, and management. Integrates well with our company's needs.

CONS

The least redeeming feature of this product is that at various times, updates are not shown, and little hiccups and mix up in variables with ABNs have occurred which has been frustrating at times.

Reason for choosing Cm3

It was recommended to us by our Manager/Director. No previous products were used, tried or tested.

Vendor Response

Thank you for your honest and well-articulated review Caroline. Your feedback has been shared amongst the product and support teams. The support team will be thrilled to hear your experience with them has been so positive. We will be sure to address any little hiccups, including the multiple ABNs issue, you may encounter in our ongoing development and enhancement of the platform. You are more than welcome to reach out to us at any time with feedback, queries, and ideas.

Replied June 2023

Travis

Facilities Services, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Cm3 Review

Overall has been beneficial for the company

PROS

The quick succession to which contractors or users are able to be notified and able to link with one another.

CONS

Database could use some bug fixes. At times I find it difficult to find a contractor I already know is on Cm3

Vendor Response

Hi Travis, Thank you for taking the time to leave us a review. We have made some significant updates to our database, and the recent launch of the Cm3 Marketplace should alleviate your concerns. We now allow for business name and ABN search for known contractors, as well as work type, job type, and risk type filters for finding new ones. Don't hesitate to reach out to our team if you have any questions, feedback or requests. Thank you again!

Replied March 2024

Natalie

Retail, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

cm3 review

cm3 offers a wide range of options for Scentre Group in ensuring all our key suppliers and contractors are managed accordingly to their risk profiles.

PROS

Intergration between our business and cm3 works really well and is easy for all to navigate

CONS

Overall, all of the processes currently are very easy to use and navigate

Reason for choosing Cm3

Most user friendly for our team and staff and cost also.

Vendor Response

Thank you for your review, Natalie. We are grateful for your ongoing support - the team looks forward to our continued growth together and implementing enhancements in line with your future needs.

Replied May 2023

Darson

Building Materials, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Managing On-Site Contractors

We previously had issues of determining who was on/offsite. Not any more with Cm3

PROS

Cm3 allows me to monitor all contractors on-site at any number of our buildings in real-time.

CONS

Some contractors have difficulty with the induction process.

Vendor Response

Thank you for taking the time to leave a review of Cm3 Darson. The team has a lot of great updates in the roadmap to continually improve both your, and your contractors', experience on the platform.

Replied June 2023

Surender

Real Estate, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Prequalify Contractors with ease

PROS

We use Cm3 to help with our document management between our state offices and also manage our regular contractors we have sign in to different sites. I particularly like the safety management program we're able to implement and record that all contractors have read and agreed to our terms and conditions.

CONS

The GUI interference could be more pleasant to work with. Sometimes the search functionality is a little confusing.

Vendor Response

Thank you for your review, Surender. The team is thrilled that you're finding great value in the various features within our platform. Coincidentally, we have just implemented an overhauled contractor search module that may address the confusion you referenced. Feel free to log in and give it a go. Our support and product teams would love your feedback on the improvements.

Replied June 2023

Georgina

Construction, 51-200 employees

Used monthly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed December 2022

Can't upload what I don't have

Occasionally there is a disconnect between the client and CM3 regarding what type of "membership" we can sign up to. As a supplier we stuck in the middle. The "membership" provides us with no benefits other than meeting client compliance requirements. We have never amended our WHS MS based on the unsolicited feedback from CM3.

PROS

Fee structure is not dependent on number of clients - at least I don't think it is. But who would know?

CONS

We have a number of entities operating under our umbrella company but because they have different ABNs we have to create an account for each. The information we provide is exactly the same, the client is often the same, but we get charged the same amount each time. There is no transparency regarding the risk profile or fee structure. Our risk profile increased because we have ISO certification! No one can tell me how that works.Automated reminder emails start 8-12 weeks before documentation expires and are then received every week. Can't upload what I don't have.

Reason for choosing Cm3

Client choice - not ours.

Luke

Real Estate, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed January 2024

Simplifies contractor management

Easy and simple way to confirm contractors are acceptable

PROS

It provides a risk profile and financial info and insurances are all confirmed

CONS

Search function is a little difficult but improvements have helped

Vendor Response

Hi Luke, We appreciate you taking the time to leave Cm3 a review. We're glad you're getting meaningful benefits from our platform - we are always working on improving and adapting it to ensure it meets your needs now and into the future. We hope the new Cm3 Marketplace release has addressed your concerns on the search functionality, as we have deployed natural language recognition and powerful filters to enhance the experience. Please feel free to reach out at any time should you have questions, feedback, or suggestions.

Replied March 2024

9 Reviews