C1Risk

RATING:

4.9

(23)

About C1Risk

Founded in 2015, C1Risk is a privately held, woman, minority-owned technology company headquartered in Silicon Valley. The 1Risk platform is a cloud-based SaaS, single, integrated, interconnected system designed to be the one source of truth for risk. Connecting Assets > Risks > Controls > Issues, C1Risk is a fully integrated, GRAPH OPEN API technology platform designed to support GRC teams of all sizes. Lead with Risk and join the next generation of GRC leadership with C1Risk.

C1Risk Pricing

Per user price includes the full platform, all modules, single sign-on, basic training and support.

Starting price: 

$4,500.00 per year

Free trial: 

Available

Free version: 

Not Available

A single, interconnected, integrated, system for integrated risk and compliance.

C1Risk Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for C1Risk

1 - 5 of 23 Reviews

User Profile

Mow

Verified reviewer

Information Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Flexible Platform that grows as your requirements / company grows.

The most noteworthy from an overall experience is the level of support that the team provides. Customer Service is clearly job #1 from sales through to implementation.

PROS

C1Risk provides everything that we were looking for to centralize, manage and control our Information Security policies and procedures. It has shown its' ability to adapt to the ever-changing requirements of our business as we moved between multiple standards and certification pursuits. Its crosswalks kept duplication at a minimum and dashboards provided leadership with the right metrics to ensure everything stayed on track.

CONS

Hard to say that there was anything we did not like as the support for the product and capabilities was top notch. If we did find anything wrong or needed anything, this was quickly remedied, or alternatives provided. Available training on all of the features that the product has is probably my only "least" item, but that is offset by the level of support that the team provides.

Reason for choosing C1Risk

The evaluation considered multiple factors from feature functionality, standards support, ease of use, and financial considerations.

Lynn

Law Practice, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Robust Tool / Outstanding Support

There are so many great things to say about CyberOne but the support is really top quality. The team is always available for training and to work through issues and just share knowledge with us. Training for nonpractitioners (evidence owners) has been easy and overall we feel like CyberOne is really a valuable extension to our team! I have already recommended this product to a peer and will continue to do so.

PROS

We are a law firm in our second year of working with CyberOne for ISO Certification, Access Review, and Contract Management. One of the many attributes of this platform is that it has enabled us to manage a variety of projects on a single platform. We are currently in surveillance audits for ISO 27001 certification, our quarterly access review process is automated on CyberOne, we are building a complex contract management program and evaluating further use cases. Perhaps the biggest benefit to the product is that we have access to the full platform and all modules for a single price, so we can budget effectively and scale our program with CyberOne without any hidden costs or budget surprises. The modules are also all integrated so we connect all of our policies, controls, and ultimately all our risk and compliance in this platform. Specifically, regarding our compliance and audit needs, the automated evidence collection process in CyberOne has worked really well and helped us expedite our audits. We were able to conduct our audit on-screen with our auditor, using CyberOne. Beyond ISO, CyberOne has also provided us with crosswalks to other frameworks, which they manage and update. It is great to know that we can build our risk register, manage findings and manage third-party risk assessments on this platform. We are excited to see all we can do!

CONS

Because the tool is so robust, early on with the onboarding, I sometimes would find myself on the wrong page - nothing that a little time and familiarizing myself couldn't resolve.

Vendor Response

Thank you Lynn and likewise, we also feel like we are an extension of your team and so happy our platform is providing you with everything you need to manage your projects!

Replied July 2022

Chris

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Great Product, Amazing Customer Support

This product helped our team raise our Gartner maturity rating and solve our issue management problems

PROS

- Very easy to use and met all of our needs. - Customer support team is very accessible - Friendly user interface - Easy to use reporting tools - Can enable MFA and/or integrate with access management systems

CONS

Our team was not able to work on development of new functionality, we had to rely on CyberOne to make changes. I wish wish we had to ability to make changes to email notifications, the required fields for assessments, and automation.

Reasons for switching to C1Risk

We needed a product that could be customized and used by employees is multiple countries. Also Archer was not able to easily meet the needs of our security third party team.

Shari

Business Supplies and Equipment, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

CyberOne Review from a non tech person

CyberOne is a great organizational tool, a time saver and has assisted in broadening my knowledge of the audit requirements. I have gained valuable knowledge by starting at ground level with the control library and building the internal controls and evidence checklists which eventually lead to document requests. Following each step in the process has reduced the amount of time spent gathering evidence and ensured that we were capturing once and applying efficiently to each requirement without duplication of work therefore reducing my workload by at least 50-75% . The ability to schedule document requests instead of just in time processing is valuable beyond measure! Because of this feature I've been able to concentrate on other tasks, feeling confident that the request will be made as or when required whether it is monthly, quarterly or yearly. I am not a "techie" person, but I know how to navigate around in a computer. CyberOne was user friendly and easy to use and adapted to the needs of our business easily.

PROS

The software is versatile, in that you can manage your own dashboard to your specific needs of the business. It allows you to have several dashboards available to work with during the many phases of an audit with ease of gathering and presenting documentation professionally. With the online training it was easy to get started, and figure out what your needs were. It allows you to grow as you build and make changes as you build and not impact the final outcome. CyberOne Support were fantastic in providing training and answering any questions I had. They were willing to work with us and ensure the product served our needs.

CONS

There is nothing I can say bad about the software. The developers were quick to respond and help solve any issues we had.

Reason for choosing C1Risk

I did not make the final choice to purchase, but initiated the search for purchase by requesting a product I could use to help me organize several hundred pieces of information into one convenient place with an option to monitor, process and submit easily for an audit . Audits can be very stressful if you are not fully prepared. CyberOne meets all these requirements and then some! The purchase of CyberOne has given me the confidence, as an end user, in knowing that the information I need is conveniently stored in one place and cross referenced properly to the applicable requirement.

Vendor Response

Thank you for this fabulous review Shari. We really appreciate it. It is a pleasure to work with you and we look forward to this continued partnership with you and the Maxwell team. Who thought PCI could be this much fun! Onwards and upwards! Thank you.

Replied May 2021

Raquese

Computer & Network Security, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Easy to use and very helpful customer service

The business problems that are being solved are being able to implement a cyber risk program in a more streamlined process creating room to keep our overhead low and less man power intensive because of the atomization CyberOne creates.

PROS

This product is definitely one of a kind. I have been using this platform for about a year now and it has helped out tremendously. Not only is this platform easy to use but its affordable, impactful, and easy to implement. Lastly, I cannot thanks the customer service team enough for their rapid responses. If there is a question or anything that needs to be done it is corrected in a timely manner and there is also a great reference location should a user have any questions.

CONS

During the year of using this software anything that needed to be corrected the team is really fast on fixing bugs and rolling out anything new.