DataGuard Privacy-as-a-Service Software

DataGuard Privacy-as-a-Service Software

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About DataGuard Privacy-as-a-Service

DataGuard Privacy-as-a-Service solution offers companies of all sizes the key to long-term peace of mind. DataGuard helps businesses comply with regulations like the GDPR. With a combination of human expertise and a web-based platform, they allow you to operationalise privacy across your business. The platform offers a live record of all privacy activities, which can be presented to stakeholders and the authorities at any time. Unlike other solutions on the market, it is built for privacy novices and experts alike. By automating repetitive tasks it allows your team to concentrate on your daily business, while DataGuard’s certified privacy experts can have more time to individually support you. Offering much more than your regular SaaS solution or traditional consulta...

DataGuard Privacy-as-a-Service Pricing

Starting price: 

175.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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DataGuard privacy platform

DataGuard Privacy-as-a-Service User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 36 reviews

Sonja

Company size: 2-10 employees

Industry: Architecture & Planning

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

Gutes Angebot & toller Service

Insgesamt ein sehr gutes Angebot mit tollem Serviceleistungen.

Pros

DataGuard bietet einen tollen Service und einen sehr freundlichen Kundendienst an. Auf Anfragen und Probleme wird immer schnell und freundlich reagiert. Zudem gibt das Dashboard eine gute Übersicht über anstehende Aufgaben und informiert über Aktuelles zum Thema Datenschutz. Besonders gut gefällt uns die Academy mit der man sich in einfachen Videos über den Datenschutz informieren kann und die Mitarbeiter:innen schulen kann als auch der Generator für Datenschutzerklärungen.

Cons

Um die Schulungen auf der Plattform nutzen zu können, muss sich leider jede:r Mitarbeiter:in einzeln registrieren. Am Anfang etwas überfordernd, wo und mit was man beginnen soll. Allerdings durch den sehr freundlichen Kundenservice immer schnell Hilfestellungen bekommen.

Response from DataGuard

Hi Sonja, thank you for taking the time to provide us with your feedback we truly appreciate it. We are happy to hear that you value our platform and that the trainings from the Academy provide you and your colleagues with additional insights and benefits about the topic of data protection. To provide every employee adjusted training opportunities, unfortunately everyone needs to register individually to the platform. We are trying to define the first steps more clearly, though. We are glad to hear that our customer service was helping you to solve this issue. If you have additional thoughts, don't hesitate to contact us at any point. All the best, The DataGuard Team

Replied August 2022

Adam

Company size: 201-500 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2022

Elevate Education - Dataguard Review

We initially used DataGuard as we need to up our game for a series of government tenders in the UK. However, we now use them as our designated DPO. Overall, the experience has been great and we feel safe knowing Dataguard are helping us with data privacy as we grow.

Pros

The initial audit was extremely thorough and clearly highlighted risks to be addressed. These risks were easily turned into actions and distributed to the team. The monthly support calls have been important to keep us on track and it helps that our monthly call contact is the same expert that conducted the audit so knows our business. He is also very quick to respond to any queries. Finally, while our main focus initially was GDPR compliance for our UK business, the features have easily transferred across borders to our other businesses in Australia, the US and South Africa.

Cons

The service is quite a financial investment for a SME business but necessary - especially as work with schools and students. While the software and human support are great, it still requires a large time commitment from your team to obtain value.

Response from DataCo

Hi Adam, Thank you so much for leaving this review! We are delighted to see that your team has seen value from our platform features both in the UK and further afield :) Please keep the feedback coming and don't hesitate to reach out anytime so that we can further enhance your experience. Thank you for helping us to protect the people behind the data! Best, The DataGuard Team

Replied January 2022

Necdet Mustafa

Company size: 11-50 employees

Industry: Textiles

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2022

Zu frieden

Pros

Selbst erklärend und einfache Bedienung

Cons

Die Oberfläche könnte moderner gestaltet sein

Sobhi

Company size: 2-10 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2022

Sehr guter Service & schnelle Beratung

Pros

Die Plattform, durch welche man vor den eigentlichen Treffen die ganzen Fragebögen digital ausfüllen und abschicken muss stellt einen großen Vorteil dar. Durch die intuitive Bedienung der Plattform und dem Angebot für Schulungen für Mitarbeiter, kann man in kurzer Zeit ein hohen Maß an Wissen über die aktuellen Datenschutzregelungen an die eigenen Mitarbeiter weitergeben. Da man auch seine Dokumente, sowie diverse Dokumente wie bspw. die eigene Datenschutzerklärung erstellen bzw. generieren kann, stellt die Plattform in jedem Fall ein Pluspunkt dar.

Cons

Anfangs war es etwas schwer zu verstehen wo genau man welche Unterlagne runterladen kann, da mit der "Dokumentation" sowohl die eigenen ausgefüllten Fragebögen, als auch die generierten Dokumente wie die Handlungsempfehlungen gemeint sind.

Response from DataGuard

Hi Sobhi, Thank you for taking the time to provide us with your feedback we truly appreciate it! We are happy to hear that you value the range of features and templates from our platform and that the trainings from the Academy provide you with additional insights and benefits. Please apologize the difficulties finding your documents we will improve the process here. If you have any further feedback for us, don't hesitate to contact your Customer Success Manager at any time! Best regards, Your DataGuard Team

Replied June 2022

Beate

Company size: 2-10 employees

Industry: Publishing

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Sehr empfehlenswert

Die Plattform bietet eine gute Übersicht unserer Datenschutzdokumente, die wir in der Audit in Zusammenarbeit mit DataGuard durchgeführt haben. -Positiv ist die gute Kundenorientierung des Unternehmens und Servicequalität sowie die Schulungsplattform, die uns sehr viel Arbeit abnimmt.

Pros

Persönlicher Kontakt Ausgereifte Software Effektive Lösung Gute Übersicht unserer Datenschutzdokumente die Schulungsplattform

Cons

Bei der Audit konnten wir manche Fragen erst in einem persönlichen Gespräch mit dem Team beantworten

Reasons for choosing DataGuard Privacy-as-a-Service

gutes Preis-Leistungsverhältnis

Response from DataGuard

Hallo Beate, vielen Dank, dass Sie sich die Zeit genommen haben, uns dieses Feedback zu geben. Es freut uns sehr zu horen, dass Sie mit dem Preis-Leistungsverhaltnis von Privacy-as-a-Service zufrieden sind und das Produkt Ihnen einen guten Uberblick uber Ihre Datenschutzdokumente ermoglicht. Es ist unser Anliegen, unser Produkt immer weiterzuentwickeln und Ihnen den bestmoglichen Service zu bieten. Bezuglich der Audits optimieren wir aktuell die Vorgehensweise und nehmen Ihr wertvolles Feedback dahingehend sehr gerne mit auf. Bitte geben Sie uns auch weiterhin Ruckmeldung, indem Sie sich jederzeit an Ihre*n Customer Success Manager*in wenden. Ihr Feedback ist fur uns sehr hilfreich, und wir bemuhen uns, unser Produkt bestmoglich an die Bedurfnisse unserer Kunden anzupassen. Mit besten Gru?en Ihr DataGuard Team

Replied April 2022

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