HSI Donesafe

RATING:

4.7

(69)

About HSI Donesafe

HSI Donesafe is the single source of truth that satisfies infinite EHSQ use-cases across every imaginable industry, all while driving record levels of engagement rates. Health & Safety leaders who are in a data-deficient state and time-poor find themselves in a vicious cycle - lacking the insight to execute effective control and hamstrung by impotent technology to activate meaningful change. The result is “business as usual” - a patchwork of disconnected information requiring heavy-lifting to source, arrange, interpret and attempt to draw actionable insight from. Imagine you could harness the power of a truly universal platform that provides unparalleled 360-degree visibility of your EHSQ program end-to-end: Risk - documented, cataloged, scored based on severity, ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

HSI Donesafe Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for HSI Donesafe

1 - 5 of 69 Reviews

User Profile

Giel

Verified reviewer

Hospitality, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Easiest H&S Program I used

Donesafe can do anything really, our business will use it for many many things, reporting incidents / hazards and doing the injury management is just the start. We will have (Contractor) inductions, permits, SOPs, training documentation, possibilities are pretty much endless.

PROS

It is so simple and easy to use, I've used 2 systems in The Netherlands and 3 different systems in New Zealand. This is the 4th system in New Zealand and it is by far the best of all I ever used.

CONS

We are still fresh with having this software in our business. It took us several months configuring what we wanted, and we did. So, so far so good, keep it up!

Vendor Response

Thanks for the review, Giel. Great to hear your experience with the Donesafe platform at SkyCity Entertainment Group over the last 6-12 months. Thanks again and as always, stay safe out there. Team Donesafe.

Replied November 2020

Nicolas

Investment Banking, 2-10 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Perfect for our compliance management

Donesafe helps us to centralize the management of our in company compliance softwares in one place and avoid the repetition of the previous compliance issues we have experienced before.

PROS

Best contribution of Donesafe is to enable consolidation of our entire compliance infrastructure in one single platform by creating our organization specific apps. Additionally provides us opportunity to be pro-active about not repeating the compliance issues thanks to Donesafe's strong analyzing tools.

CONS

There should be more advance reports in management panel and although Donesafe's support team's response time to tickets is very fast I can not say that they have a great expertise on the features, functions and especially on the custom implementations of the platform.

Reason for choosing HSI Donesafe

Donesafe was better to collect the compliance apps in one place.

Reasons for switching to HSI Donesafe

For our case Donesafe was a better platform to unify our compliance infrastructure at one platform.

Vendor Response

Nicolas, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team

Replied December 2020

Scott

Environmental Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2021

DoneSafe reporting

our experience has been undesired. There was a lack of service to support the development 1hour per month and we still had to pay for a produce that we could not use

PROS

good tool to use for reporting hazarda and incidents and to create actions

CONS

training on how to use the software has been less than desirable. The cost for support is overwhelming.

Reason for choosing HSI Donesafe

good sales and marketing

Vendor Response

Scott, thanks for leaving the Donesafe product review. We love hearing from our customers. Sorry to hear that you are experiencing issues and we would like to address these immediately. Please reach out to your company Donesafe super admin user or contact Donesafe support at support@donesafe.com for further assistance. Thanks, Donesafe Team

Replied May 2021

Shane

Maritime, 51-200 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed May 2021

Great improvement to what we had

We have developed a very complex IMS within Donesafe after seeing the capabilities of the software. The system was developed over a 6 month period, which was only possible with a dedicated member on staff devoted to the project which is an additional cost. The main cons written above are all improvements we can see for the system that would have benefit to most users as Donesafe continues to develop their software. Overall, the experience has been positive, including the feedback from staff after implementation. After 5 months of being "live," we are seeing meaningful data captured within the system. Although the reporting in Donesafe can be limited, it can be exported into third-party software for really powerful analysis.

PROS

The system is very modular and can be developed anywhere from a simple system to a complex integrated management system. The workflow and automation features reduce double handling and drive processes to really improve from the paper copy days.

CONS

- Print function is a messy format with no quality work arounds (e.g. unable to print a single page within a group of forms) - Support and requested development can be very slow - Reporting options can be very limited and don't allow drill down within Dashboards - Integration with other systems for video is limited to Youtube and Vimeo, direct embedded code doesn't seem to work. - Mobile App is very basic - No manual or training provided from Donesafe for development

Reason for choosing HSI Donesafe

Donesafe's modularity allowed us to build our software based on our company's needs rather than an off-the-shelf model.

Reasons for switching to HSI Donesafe

We wanted more transparency and live feedback from staff. Donesafe is able to provide online forms as well as an offline app to provide this.

Vendor Response

Shane, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. The print functionalilty, support, video, mobile app and video integrations have all been updated over the last few months. Please reach out to your rep or support@donesafe.com for more information. Regards, Donesafe Team

Replied May 2021

Abdul

Oil & Energy, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2020

Why donesafe

A lot if benefits in terms of recording and control of policies and procedures as well incidents and hazards recoring and storing of valuable knowledge base information ..

PROS

Done safe is platform where all Health and safety reporting can be done.Form hazard reporting to Incident reporting with follow up actions and assigning of actions to completion of actions .On the same platform we can load all policies and procedures which can be used to train the workforce and also track overall compliance in Incident actions and Audit actions.

CONS

I dont see features where training compliance can be tracked for reporting.There should be features to acknowledge that person has really read and understood a particular procedure from the Knowledge base and the user should also be able to generate a test form the knowledge base.This should be able to be tracked and reported for overall training compliance for an organisation .

Reason for choosing HSI Donesafe

we realized that we would just need Donesafe and nothing else to be able to carry out the tasks we needed to do .No need for 2 platforms and 2 x costs as other softwares would have required costy add ons ..

Reasons for switching to HSI Donesafe

switch was made due to privatization and detachment from a global organisation .We quickly for for an similar product in the market and after carrying out due diligence on Done safe we realized that we would just need Donesafe and nothing else to be able to carry out the tasks we needed to do .No need for 2 platforms and 2 x costs .

Vendor Response

Abdul, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback. We've recently had updates on the platform to cover off the training compliance and reporting features as well as acknowledgments and version controls in the knowledge base. Reach out to our team at hello@donesafe.com and we will be sure to complete a demo of our new features and organise the upgrade in your system. Team Donesafe

Replied August 2020