All ECOMPLY Reviews
1-25 of 25 Reviews
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Christian
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Records of Processing Activities
ECOMPLY makes it incredibly easy to generate - and maintain and keep up-to-date - your records of processing activities. And it also makes it easy to involve people from different departments and to allocate certain tasks and to manage and document your privacy compliance efforts and activities.
CONSECOMPLY is growing and developing, some modules and templates necessary for achieving full GDPR compliance are still missing (or still under development), e.g. trainings and HR privacy stuff.
Vendor Response
Thank you Mr. Schmoll. We'll work on your cons.
Replied August 2018
Heiko
Human Resources, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Could no longer live without it
I like the great customer support and the continuous development that brings out new features on a regular basis. ECOMPLY helps me to spend more time on the tasks that I like and that bring my customers value.
PROSIt saves tremendous time compared to the more manual solution I used before. I like ECOMPLY because it feels like it is built around my workflows and needs. It is very easy to use and helps me to get more work done. I particularly like the overview dashboard and the reminders I can set for myself.
CONSThere are some details that are not (yet?) included in the software like Joint Controllership, form customization and detailed permission controls. I imagine these features would make the software more complicated.
Reason for choosing ECOMPLY
Ease of use, Pricing
Reasons for switching to ECOMPLY
ECOMPLY was a healthy mix of maturity and completeness but still easy to use.
Vendor Response
Thank you for your positive feedback and suggestions. We are aware of these improvements and are already working on them.
Replied June 2021
renata
Legal Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
It would be great if it were more accessible
The software is very intuitive and easy to use. In particular, I understand that standard treaty activities hinder development of the compliance program somewhat. my partner spent a lot of time trying to fit the standards into the reality of the clients' activities. I completely ignored it and created all the customized activities according to my client's mapping.
PROS1) Being user friendly; 2) the reports; 3) automatic risk analysis
CONSpre-established treatment activities do not help much.
Reason for choosing ECOMPLY
Costs.
Vendor Response
Thanks a lot for your review and feedback!
Replied February 2021
Tanja
Consumer Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
..
see "Pros"
PROSeasy to handle, get documentation of data protection started
CONSdetails.. e.g. at the beginning I gave alot of feedback. most of my ideas found it`s way into your software. feels a bit like builing it up (together with you)
Reason for choosing ECOMPLY
signavio offers a product with a very big range of service which we do not need or/and cannot afford
Jasmin
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Perfect to use
Ecomply is at every time helpfull, the support is great - always kind! If you are missing a featur, the try to help you and add it in the next time. You never feel alone!
PROSThe software helps you at every time. You have great support from it what to do next, if you are "complete", to find your documents
CONSNothing. have seen from clients many other Privacy software. never would change.
Rudolf
Medical Devices, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Review
The Software is self explanatory and therefor easy to use.
PROSThe Software is easy to use. Easy and quick support by ecomply.
CONSThere should be more opportunities to change document by onesown.
Vendor Response
Thanks for your feedback!
Replied March 2021
Beenish
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
GDPR Compliance made easy for businesses
The user-experience is great, its made by experts in the field of GDPR and it shows in the step-by-step guidance that it provides.
PROS- Ability to collaborate with other departments - Being able to document effectively - Step-by-step guidance that simplifies the GDPR for businesses
CONSThere weren't any weaknesses that really hindered us in the process while using this software
Reason for choosing ECOMPLY
It's really a one of a kind data protection management system in the market that really simplifies the process of GDPR compliance for companies without the need for an external consultant
Vendor Response
Thanks a lot for your kind review.
Replied September 2019
Jörg
Management Consulting, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
One of the best DPO software on the market
Ecomply is a very good software with all the features you need to have as an external DPO. The support is really good, any suggestions of new features are appreciatetd by the team.
PROSEasy and quick onbaording of new clients, very good overview of the status of all clients
CONSThe DSAR could be better but it's already anounced to be changed within Q1/2021
Vendor Response
Thank you for your feedback!
Replied February 2021
Jeroen
Internet, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Easiest way to get GDPR compliant
Made us GDPR compliant without problems. Thanks guys!
PROSGDPR is not the easiest thing to get around. Ecomply makes it an easy step-by-step process. You still need to do the work, but at least you know what to do and why. Plus it streamlines a lot of the documentation and makes it look professional. And there's templates too. Thanks so much guys!
CONSThe thing I liked the least is not really on the software itself. It's filling out all the details for the registry of processing activities.
Vendor Response
Thank you! Great to know your feedback.
Replied July 2018
Maximilian
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Finally a solution for GDPR related needs
Easy to setup, quick to implement. The software guides you through all the necessary steps.
CONSOverall we are very satisfied. There are some features that the software could implement, this would help us to cover broader area.
Vendor Response
Thank you for your kind words. Please send us your ideas - we are always working on improving our software.
Replied April 2020
Werner
Higher Education, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Übersichtlich und Strukturiert
Führen des Verzeichnis der Verarbeitungstätigkeiten nach DSGVO.
PROSSehr gute Benutzeroberfläche. Gute Skalierbarkeit in einem sehr heterogenen Umfeld einer Universität. Anbindung an Identity-Management. Sehr guter Support. Build in Prozesse zur Kollaboration mit Kommentaren und Aufgaben.
CONSAn Schwächen wird mit Ecomply proaktiv gearbeitet.
Reason for choosing ECOMPLY
ECOMPLY berücksichtigt die Anforderung einer Universität.
Vendor Response
Thanks for your review and great feedback!
Replied July 2021
Paula
Program Development, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Ojalá llegue pronto al mercado español
Lo mejor es la interfaz de usuario, es muy intuitivo y fácil de usar. La configuración ha sido muy sencilla y también tienen muy buen soporte al cliente. Además facilita la participación de diferentes departamentos; se pueden asignar tareas de manera muy sencilla y gestionar el cumplimiento de la privacidad.
CONSPoder personalizar algunos formularios. De momento solamente está disponible en alemán, inglés y portugués.
Vendor Response
Muchas Gracias!
Replied October 2022
Juan
Outsourcing/Offshoring, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
ECOMPLY & Comp9
Great, looking forward for growing our partnership.
PROSHow easy is to map and organize data collection.
CONSQuestionaire needs some features like Not Applicable. Example: some clients work from home and in consequence, office review is not applicable.
Reason for choosing ECOMPLY
The tool is very aligned to our previous analysis.
Vendor Response
Dear Juan, thank you for your kind review and feedback regarding questionnaire functions. We will def. keep this in mind for the next feature update.
Replied August 2021
Joachim Maria
Architecture & Planning, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
No-brainer: best GDPR compliance software on the market
I've tested and compared almost all of the GDPR softwares I could find and ECOMPLY was by far the most intuitive, user-friendly software with the best UX. Super fast and easy setup, great guidance due to the path to compliance and amazing customer support. ECOMPLY just solved my problem. I then handed this over to my assistant who was able to directly start working with the software without prior knowledge. Well done ECOMPLY-Team!
PROS- User-friendly - UX - Workflows, Guidance & Assistance - Customer Support
CONS- Customizability of some forms/questions would be the cherry on top
Vendor Response
Thanks for your great review! Customizable forms are in our pipeline :)
Replied July 2021
Mark
Biotechnology, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great tool
Easy to use, great support
PROSVery user friendly , walks you through the process
CONSCould give me more examples on what to enter when
Vendor Response
Hi Mark, thank you for your kind review and feedback. We take customer feedback seriously and will definitely consider this in future software improvements.
Replied June 2021
Ian
Computer Software, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
The quickest way to GDPR compliancy
eComply is very easy to use and sets out the whole approach in easy to follow steps. As a startup we cannot afford nor have GDPR experts to hand, and eComply's guided approach made it so easy for us to get compliant
CONSWhen we joined, as one of eComply's very first customers, functionality was limited - bit over the last 12 months the eComply team have added more and more capability and continue to do so. There may be products/services out there with even more options, but not likely with this level of ease of use or at this cost.
Vendor Response
Thank you team GeoSpock! :)
Replied June 2019
Jonathan
Verified reviewer
Legal Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Best Product!
We made something that appears chaotic very organized and in the simple way.
PROSVery easy to use and understand; Step by step and you will find a path to be in compliance with GDPR; Supervision mode is fantastic; Very good UX/UI.
CONSFilling the forms is the part that is not so fun, but it's part of the job.
Vendor Response
Hi Jonathan, Thanks for the nice review.
Replied June 2019
Andreas
Education Management, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Ideal für ein strukturiertes Vorgehen
Die Software hilft bei einem einfachen Einstieg in das Thema Datenschutz und ermöglicht die Dokumentation auch Anwender:innen, für die das Thema neu ist.
PROSDie Software ist sehr leicht zu bedienen und selbsterklärend. Die hervorragende Struktur unterstützt die Anwender:innen Schritt für Schritt bei der Datenerfassung. Der aktuelle Fortschritt ist jederzeit gut erkennbar.
CONSManchmal sind die Auswahlmöglichkeiten zu zahlreich, so dass man von Informationen erschlagen wird.
Vendor Response
Thank you for your kind feedback, Andreas!
Replied November 2021
Marcus
Legal Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
The perfect choice
Perfect experience
PROSThe software is really perfect but what stands out most is that the way user interaction is easy! Besides possessing all the functionalities for one and truly do it yourself experience
CONSI really liked everything it gets even difficult to make a review
Vendor Response
Thanks Marcus. Really happy to see this.
Replied June 2019
Flavia
Legal Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Easy to use
It's easy to use and helps to organize the documentation and information regarding Privacy and Data Protection Programs.
CONSIt would be helpful to have a special version of the software for both compliances: LGPD+GDPR.
Vendor Response
Thank you for your review and feedback!
Replied February 2021
Tomer
Verified reviewer
Internet
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Great product!
GDPR guidance
PROS- An easy step-by-step process - Great technical support - All you need for GDPR compliance - Good UI/UX
CONSYou just need a free few hours and you're good to go. So you really need to make some time for it and be serious about it.
Vendor Response
Thank you Tomer. Hope you're enjoying it!
Replied July 2018
Benno
Information Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
A great piece of software
* easy to use * many ready-to-use templates * quick documentation of all necessary processes * great support
CONSthere is no external DSB is available directly from ecomply, you have to go to external consultants
Vendor Response
Thank you for your kind words and trust throughout these past years.
Replied June 2021
Raul
Entertainment, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Review
Price is very good Easy to use Easy to explain UX
CONSTranslation to portuguese Include more templates
Reason for choosing ECOMPLY
Price and UX
Vendor Response
Hi Raul, thanks for your kind review. We are constantly improving our product, more PT templates is only a part of that!
Replied July 2021
Benjamin
Health, Wellness and Fitness, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Good tool to keep your data protection management going
Easy to learn tool which guides you through the entire process of building up a good data protection management. Good support.
CONSSome should be a bit more differentiable.
Vendor Response
Thanks for your feedback!
Replied March 2021
Rasmus Bernt
Verified reviewer
Marketing and Advertising, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Breakes complicated stuff into small easy steps
I love how things a broken down into small parts, so things are not that overwhelming
CONSProcessing activites should have a more detailed explanation, and if possible, list what are typical activities per industry/business
Vendor Response
Thank for this feedback. We will create a template for each industry so that you don't have to go through thousands of processing activities. We'll work on explanation as well.
Replied August 2018