ecoPortal

RATING:

4.53

(34)

About ecoPortal

ecoPortal is a risk management software for businesses in New Zealand, which helps them conduct environment, health and safety (EHS) from a centralized platform. Managers can receive notifications about safety incidents and affected users can share relevant information by uploading images, videos, files or voice recordings. It provides a mobile application, ecoPortal Connect, which allows employees to remotely report incidents or hazards through event capture forms. With ecoPortal's interactive dashboard, administrators can configure users' access permissions and conduct audits in compliance with ISO 14001 regulations. Additionally, organizations can assign tasks to specific employees, configure workflows and monitor business trends using graphs. Key features...
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ecoPortal Reviews

Overall Rating

4.53

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 34 reviews

User Profile

Aston

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2020

Simple intuitive SaaS that enables us to stay on top of issues from anywhere

We've been able to remove significant administrative workload by moving to this system from paper based systems. The team have been easy to work with and receptive to our feedback. Great to be able to work alongside them to resolve any issues that emerge and they are very timely with their work on any fixes or feedback where we've misunderstood something.

Pros

I like the fact that the interface is easy to navigate and made deployment across our sites easy. The system enables us to monitor and manage safety related incidents from anywhere and at any time. We can see both the detail and the big picture.

Cons

We're still coming to grips with some of the ways in which we can simplify the reporting to match our prior charts but that's a part of the learning journey for us.

Reasons for choosing ecoPortal

Intuitive system, flexibility to meet our requirements, affordability, avoids overly complex solutions to simple problems.

Glen

Company size: 11-50 employees

Industry: Logistics and Supply Chain

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2020

ecoPortal

ecoPortal has helped our business take the next step in H&S management. Ability to easily track safety events, contractors, trends/severities and the ability to report on these has been great. My account manager is great but with some things, the time taken to implement and fix issues can take a while.

Pros

The fact that the system is customisable to our own business needs and is flexible enough to make changes and improvements when we need. The system is also very easy to use even for non tech savvy people.

Cons

The system is not very printer friendly. We are moving towards a paperless environment however a number of staff including board members like to have a paper document and this has been a challenge to keep the reports looking good when printed. Text fields are limited and style, font and highlighting or coloring text is not an option.

Reasons for choosing ecoPortal

The ability to have it customised to what I wanted and needed for our business.

Michele

Company size: 201-500 employees

Industry: Building Materials

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

January 2023

ecoPortal HSMS

ecoPortal is a great HSMS resource that assists us to report, manage and monitor our HSE risks and associated tasks. Having our documentation easily retrievable and stored indefinitely is invaluable.The Support team are responsive and helpful.

Pros

Easy to use, intuitive, customisable. Ease of uploading files and indefinite storage of HSMS documentation.

Cons

The email notification timing on the risk review register appears to be 6 months in advance of the risk review due date. So these notifications are ignored as not yet relevant. Have questioned this with eP team.

Jason

Company size: 201-500 employees

Industry: Chemicals

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

May 2020

Fluid

Very positive and would recommend to others searching for an effective tool that allowed them to monitor their workplace health and safety.

Pros

The system was fairly easy to manage with great support for the team and easy to understand. I have used a lot of different software packages over the last 20 years and this one was easy to use and show others how to use in day to day management of health and safety. It was daily intuitive to use compared to there which I have had to reverse engineer in order to understand.

Cons

The system timed out a lot and this can be frustrating for the user if they haven't saved their screen. Some fo the files folders on the drop-down need development in terms of what the user needs and easier analytics or standard analytics that industry would use would be good. It would be good to have simple QR codes for reporting or inspections that link to the system.

Andrea

Company size: 501-1,000 employees

Industry: Civic & Social Organization

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

FUNCTIONALITY

4

October 2022

Reporting could be improved

Overall the experience is good and a vast improvement over what we had.

Pros

I like the way the software flows and I like the cellphone application which I find to be easy to use. I like that the reporting tool breaks questions down into easy sections and the visual representation of risk/ scoring. I like that we have dashboards for each different module

Cons

Cellphone app was having issues uploading photos when added to an audit report/ event. Would stall and refuse to complete the upload. Reporting is hard to use - would be good to be able to create a report then delete unwanted/empty fields from the report draft i.e. if the template has lots of content but I only need a basic report it would be nice to be able to trim it down easily. Some of the dashboard fields can be misleading - e.g. events in last month is not the last 30 days but the events that have occurred since the start of the month so if it's inconsistent

Reasons for choosing ecoPortal

I wasn't part of this process

Reasons for switching to ecoPortal

Our needs weren't being met.

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