We've been able to remove significant administrative workload by moving to this system from paper based systems. The team have been easy to work with and receptive to our feedback. Great to be able to work alongside them to resolve any issues that emerge and they are very timely with their work on any fixes or feedback where we've misunderstood something.

I like the fact that the interface is easy to navigate and made deployment across our sites easy. The system enables us to monitor and manage safety related incidents from anywhere and at any time. We can see both the detail and the big picture.

We're still coming to grips with some of the ways in which we can simplify the reporting to match our prior charts but that's a part of the learning journey for us.

ecoPortal has helped our business take the next step in H&S management. Ability to easily track safety events, contractors, trends/severities and the ability to report on these has been great. My account manager is great but with some things, the time taken to implement and fix issues can take a while.

The fact that the system is customisable to our own business needs and is flexible enough to make changes and improvements when we need. The system is also very easy to use even for non tech savvy people.

The system is not very printer friendly. We are moving towards a paperless environment however a number of staff including board members like to have a paper document and this has been a challenge to keep the reports looking good when printed. Text fields are limited and style, font and highlighting or coloring text is not an option.

Very positive and would recommend to others searching for an effective tool that allowed them to monitor their workplace health and safety.

The system was fairly easy to manage with great support for the team and easy to understand. I have used a lot of different software packages over the last 20 years and this one was easy to use and show others how to use in day to day management of health and safety. It was daily intuitive to use compared to there which I have had to reverse engineer in order to understand.

The system timed out a lot and this can be frustrating for the user if they haven't saved their screen. Some fo the files folders on the drop-down need development in terms of what the user needs and easier analytics or standard analytics that industry would use would be good. It would be good to have simple QR codes for reporting or inspections that link to the system.

Ease of use, adaptability, continuous development of new features.

Printing limitations, reporting features.

It's a great system and we are using it more and more as we open up to using other registers and features within it.

Having access to ecoPortal means we hold all our events, hazards, risk assessments, training, H&S meetings, inspections and actions in one place and can access these from our desktops and the mobile app. The follow up and close out processes are simple, and maintenance is low using ecoPortal.

We want to establish a separate Holmes General Risk Register to give us better analysis of our top risks and we would also like to see the templates have an actual severity and a potential severity assessment stage to help us better understand our risk profile.