5
4
3
2
1
Ease-of-use
4.7
Customer Support
4.8
Value for money
4.3
Functionality
4.3
"They are personable and quick to respond. You feel connected to them and they seem eager to help you make the best use of their system."
"Customer Service is great, always get someone on the phone, always willing to help out and make sure you understand. Love the way they can customize anything to accommodate our needs."
"Their software is easy to navigate and provides us with the opportunity to customize fields to meet our needs. Our clients are always very impressed with our system."
"Dashboard functionality was misleading. We moved to Enterprise for clients but it has taken us a year and we still don't have all of the dashboards our clients requested."
"Now we have to program upgrades in Legacy (for staff) and Enterprise (for clients). There is no mobile app for inured workers to access claim information."
"We were hesitant to go with a smaller developer for future development, but that worry was for nothing. We couldn't be more pleased with how our experience with JW Software/FileHandler has been."
Have you used FileHandler Enterprise and would like to share your experience with others?
1-14 of 14 Reviews
Sort by
