All Diligent One Platform Reviews

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Anonymous

10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

ACL (now Galvanize) is constantly improving!

We currently utilize ACL to normalize data (names) and then conduct fraud analysis on the payment requests to prevent duplicate or overlapping requests. ACL is also used to capture telemetry data, eliminate duplicates, and prepare the data for uploading to our database for use/review. All of these things can be automated using ACL, ACL Exchange Server, and/or robotics functions.

PROS

This is one of the most powerful and versatile analytics software packages available. The built-in functions are relevant and effective. The ACL community and support provide literally thousands of scripts and other helps. The new features keep coming and are amazing, like the ACL Robotics (automation functions). We could not do what we do without this software. They have also provided hands-on service with implementation of new software packages.

CONS

There is very little to not like about this software. Probably the most difficult thing to overcome was convincing our own IT group to allow the software access to our in-house databases. We had to provide overwhelming proof that the ACL software is read-only to the databases and does not overwrite or replace data or change the existing tables in any way.

Elodie

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2021

My HighBond implementation journey

I'm working as professional services team. The most common business needs implemented so far are related to Internal Control (mainly with Results) or Internal Audit (standard way of Projects use). ERM is barely key to our clients. And when it is, the link between Strategy App and Projects is not so easy to understand. The new geographical visualization is very good news! We were asking for it for many years ;-)

PROS

The product is quite easy to use the moment you define the best way to use it. And that's the real challenge according to me!! Choose the best flow takes time and this brainstorming activity is more often time consuming and under estimated. There are always several configuration possibilities to achieve our client's goals. Depending its maturity, its licenses subscription and the time he has to allocate to the implementation phase. Results is very often a part of the solution and thanks to Robots we can always manager tricky situations and propose workaround when needed.

CONS

I think thaht there are too many clicks in Projects to get on the right page. I also find that Contributor and Oversight user profiles are not very easy to understand... Another comment in Results: when you want to apply a filter you need to click twice, not user friendly. Morover, it could be very useful to add computed field in Results rather than using a Robots for that. It could help clients to create better reporting without having ACL for Windows skills!

Reason for choosing Diligent One Platform

Not Appplicable as a professional services team member

User Profile

Suhail

Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2018

ACL for Audit Management

Payroll benefits and improvements.

PROS

Ease of managing large data and the ease of applying scripts compared to MS office.

CONS

The history and the scripts are not easy to find and store.

Andrew

Machinery, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Easy to implement, learn, and use

PROS

The best part of Highbond is that it is an intuitive platform that is easy to implement, learn, and use. Our implementation went very smoothly and was ready much faster than I expected. That allowed us to start learning how to navigate and create steps and attributes within the tool. The online training helped us get started quickly. Soon after the prototype was delivered, we were creating our tracking and steps for our audits. Our user group of 40+ auditors worldwide were able to use the platform with minimal training just because it was so intuitive. We are now working on various reports and other summaries to speed up our monthly reporting.

CONS

The report writing feature is a little clunky and slow to generate reports. There could also be more easily placed custom fields. Once you learn the the logic behind the reporting fields and how they are grouped, it gets somewhat easier, but there are still some fields in the tool that cannot be pulled into reports.

Reasons for switching to Diligent One Platform

We were using an older version of Teammate that was being retired. The new implementation prompted us to reevaluate the legacy platform and see if there were other systems that be simpler and less costly.

Micha Joy

Insurance, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2021

Easy to Use, Convenient, & Practical

In the current Work-From-Home setup due to the pandemic, I realized how beneficial the Highbond platform was to our department. Unlike other departments in our organization, we did not have to worry/adjust much to the current WFH working arrangements because we knew that we could easily continue our audit projects from the comforts of our home because we have up in our sleeves Highbond which we can easily access with our laptops , and even with our mobile phones.

PROS

ACL, now Highbond, had been very easy to use from the get-go. The features that had been most impact for me as user were (1) the timesheet; (2) the automatic notifications/reminders to auditees (for requests/action items); and (3) the easily downloadable reports.

CONS

This is something very minor and not really a feature that I like least, but something that needs to be fixed in the timesheet, particularly in the time report. I just noticed when I was try getting to get a time report, the days in the month, as reflected in the calendar, did not reflect the actual day and date. Example, right now, I'm looking at the calendar in time report and June 17, 2021 is reflected there as a Sunday.

Kerri

Oil & Energy, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

HB Review

We are still developing the platform and are definitely not using it to the full extent we should. Most of the audit team members like it and appreciate the functionality, but they really have to struggle to make the switch from something they have used for years.

PROS

Ease of use. Incorporation with data analytics. Robotics features. It really has something for everyone!

CONS

We struggle with the "flow", but we ae adjusting.

Reason for choosing Diligent One Platform

Cost and analytic functionality

Reasons for switching to Diligent One Platform

TeamMate pricing structure became an issue

David

Banking, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2022

New Sheriff in Town

You get what you pay for and the analytics is what we wanted. We were not disappointed. I don't know if I would do the GRC portion of the software again, or if I would negotiate a little better for that portion.

PROS

The analytics are the main reason we went with HighBond. The ability to analyze thousands of credit card transactions and within minutes identify the outlier transactions was extremely beneficial to the organization. Gas card theft and personal purchases made with a company card were easily identified and it didn't take long for the news to spread throughout the organization. A new sheriff arrived in town.

CONS

For our organization the GRC part of the software was a little clunky and manual to setup and use on a regular basis. Having to identify the risks and then enter the controls in a different area and then having to link the two of them together, made the process cumbersome and we had pushback from auditors that did not want to use the software.

Elton

Government Administration, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Tremendous Time Saver

We are currently using ACL for everything from gathering of statistical information for senior management, compiling risk factors for audit selection to analyzing taxpayer information prior to performing an audit

PROS

The ability to script repetitive tasks. ACL allows the user to “code” the steps performed so that they can be repeated at a click of a button. This whole process can be done without knowing any programming language because ACL records the steps that you have taken, which can then be copied into a script and run whenever it is needed.

CONS

The PDF converter. ACL has the ability to convert a pdf into a table, however the PDF needs to be a fairly simple one otherwise the data columns tend to jump around.

Nkamula

Utilities, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

MY ONGOING EXPERIENCE WITH HIGHBOND

We re able to analyse large volume of data, 100% on an ongoing basis. A very good tool continuous monitoring and auditing. Am sure we shall get more benefits once we complete when we create robots.

PROS

We find Robots more relevant to our environment. We get a lot of transactions every minute, monitoring that traffic can be hectic. The coming in of Robots will help us get real it well. The support is perfect. At one time we delayed renewing subscription, but the support team helped us alot.

CONS

Budget constraints. We sometimes have challenges to honor renewals on time. We had to reduce the licenses, so that the company is able to meet.

Reason for choosing Diligent One Platform

It is widely used.

Reasons for switching to Diligent One Platform

Management decision.

Srikanth

Banking, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

Software for auditors

We use the product for Continuous control monitoring and continuous auditing.

PROS

This software is beneficial for auditors, whether they are technical or business auditors. The software is straightforward to understand, and there is no need to write any code manually. Everything can be achieved using the menu, and to automate, copy the commands from the log. I learned the software on my own, and I could train a few of the business auditors very quickly.

CONS

In the server-client environment, the files get downloaded only in CSV format. It would be great if the files are downloaded in the latest version of excel.

Ashok

Computer & Network Security, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

ACL Analytics and HighBond

I'm happy with some of the apps but I love the analytics and automation features.

PROS

ACL Analytics and ACL Robotics - Simply Amazing capabilities in the windows version and the GRC platform. The ability to automate repetitive tasks is awesome.

CONS

Some of the advanced apps/features found in competitors platforms aren't present. UI looks basic. Ability to customize workflow/add advanced or complex workflows is missing.

Reason for choosing Diligent One Platform

Automation Audit Analytics Simple to use Pricing

Argie Mae

Insurance, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2021

GRC and Alanalytivs_Highbond

PROS

Their analytics tool is great as well as their support team. Their GRC platform is simple and user-friendly.

CONS

GRC functionalities need improvement and their solution and services are kind of pricey, but worth it.

Reason for choosing Diligent One Platform

Enabler and great support.

Chris

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

HighBond - One Stop GRC

PROS

Ease of use and user friendly. Implementation and data accessibility to mulitple data connectors.

CONS

Minor bugs that pop up every now and then which hamper the otherwise wonderful experience.

J.T.

Banking, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Good product mix

PROS

Analytics and Robots great for getting Internal Audit Analytics function up and running

CONS

Lack of autocomplete and onscreen function parameters

Zois

Banking, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

HighBond Analytics Review

HB provides with a sophisticated and highly performing tool for data analysis. Furthermore, its helpdesk function is outstanding. Plus the community is very engaging.

PROS

Ease of use. Many features. Audit trail in the analysis. Engaging community providing ideas and ready-to-use code. Ability to process many forms of data. Ability to process large amounts of data.

CONS

There are very few things not to like. None comes to mind at the moment.

Anonymous

1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2021

Efficient and Effective

The audit process is highly integrated by using the Audit bond

PROS

Integration between different bonds within the platform

CONS

No policy bond available in the region until now

Yudish

Financial Services, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2021

ACL Analytics used in Auditing

Satisfied with the tool being used for analytical audit assignment

PROS

ACL Analytics is an effective tool to perform analytical assignments in an auditing field for files with high number of records.

CONS

Tedious and lengthy to get familiar with all the tools available.

Sammy

Accounting, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

ACL

PROS

Easy to pick up and learn. Allows you to rapidly analyze datasets and action.

CONS

Very slow performance. Doing basic things analogous to 'a subselect in SQL' is more painful than it needs to be.

Susan

Utilities, 1,001-5,000 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

ACL Data Analytics

PROS

We have been using ACL for the past decade for data analytics. The software is helping us to do 100% analysis of the data population we are evaluating.

CONS

Because of cost implications, our ACL licenses are limited.

Faiz

Accounting, 11-50 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

Highbond Review

for me, Highbond is the best AMS for now. There are many features that we can use for our business.

PROS

Every feature in this software really helpful when it comes to managing our audit tasks.

CONS

there are certain things that I think this software needs to improve, which is when we wanna do data migration. maybe it will be much easier if we can bulk upload our data into Highbond.

sharul azman

Education Management, 5,001-10,000 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

ACL Software

PROS

Acl is great software for analytic. The function is various.

CONS

The price is quit expensive. Hopefully galvanize can introduce with new attractive package

User Profile

Valentina

Verified reviewer

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Excellent

PROS

Excellent!! The way to treat customers and how it gives you a wide variety of services, gives you the best security, knows exactly what customers want and need.

CONS

I really do not have any complaints about this company, I only have good comments and good reviews, I am very satisfied with the work done, I am very happy and I recommend it 100%

Panagiotis

Banking, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2018

ACL Analytics Review

This Software continues to be the best Computer Assisted Audit Tool, it has the most features the best overall presentation and vast compatibility with other tools and IT systems.

PROS

Features, ease of use, compatibility with older versions and projects.

CONS

Some steps are a bit complicated and need refreshing, especially the scripting pop up window

Anonymous

1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

ACL Review

PROS

Ease of use, the log is simple and helpful for writing scripts.

CONS

When you a highlight a column the sum si not provide in the buttom left corner there is a ? until you click analyze, count from the task bar.

Giovaana

Government Administration, 1,001-5,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

A must for IA!

Great product! I highly recommend it!

PROS

I love how easy it is to use, meaning the customer was really thought about and considered on this. There are many functions that are very useful when working smarter, specially when it comes to Audit, sometimes time is of essence.

CONS

So far there is no complaints with this software.

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