HSI Software

HSI Software

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About HSI

The #1 Online HSEQ platform for all your needs! Choose from training, safety management, compliance, and COVID-19 solutions for businesses of all sizes, across all industry types. Our combination of technology and content solutions helps Safety, HR, and Operations leaders train and develop their workforce, keep workers safe and meet regulatory and operational compliance requirements. HSI connects your system from the workers in the field to the executive team in the boardroom. It’s fast and easy to access, enter and report data in real-time and works on any device via a modern, online platform. ...
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HSI Customers

HSI User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 51 reviews

Kiara

Verified reviewer

Company size: 11-50 employees

Industry: Telecommunications

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Awesome Software!

HSI has been a great benefit to my company and really helped us out in a time of needing a great LMS and online training. Our Customer Service Representative, Account Executive including tech support are just really awesome and provide amazing support. None of my questions have gone unanswered and they are always on point to provide us with new updates they've released. HSI will even reach out to make sure our company is doing well and if there's anything they can help us with.

Pros

I really love how dynamic the software is. It's easy to keep track of all my students, courses and even manage reports including purchasing additional credits. I also really like that HSI continues to provide updates and improvements to their software. It's very much so a "point and click" system with easy navigation.

Cons

Nothing bad to say about this software.

Response from HSI

Thanks for the kind words, Kiara! We really appreciate the review!

Replied October 2020

Melissa

Company size: 5,001-10,000 employees

Industry: Higher Education

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Very satisfied with HSI training videos

I did not have any negative experiences during the entire process of setting up an account with HSI. Their customer service reps are super friendly and very responsive. They check in on you periodically and they let you know when new training videos that may be relevant to your industry are available.

Pros

My university contracted with HSI to supply training videos for students, staff and faculty. The videos are high quality, up-to-date and easy to navigate. The training videos are created by subject matter experts and update automatically when regulations or industry standards change.

Cons

It's not cheap, but you get what you pay for.

Reasons for choosing HSI

I didn't get too deep into the choosing process, but I believe the other vendor we were considering was more expensive.

Response from HSI

Thanks, Melissa! We really appreciate your feedback and kind words.

Replied October 2020

Cheryllee

Company size: 51-200 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
2

Customer support

out of 5
2

Functionality

out of 5

February 2022

Low-Grade Quality and Sneaky Salesmanship

Sneaky salesmanship, difficulties with the built in reports, extra-ordinary amount of time employees needed to put into the coursework. Overall, not for a small manufacturing company.

Pros

I thought it would be easy to use for my employees but the course work took some employees hours out of their day.

Cons

The sales team was sneaky and tried to make our company renew the program after they were told it wasn't working for us. We paid for a year and didn't like it. As a "Leader in their industry" they should, in good faith, understand and allow us to find something that fits our company.

Reasons for switching to HSI

This product did not work for our company

Margaret

Company size: 501-1,000 employees

Industry: Mining & Metals

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

December 2020

Quality content in an easy to use format

HSI has been great to work with. They provided lot of information during the set up phases and are quick to respond to questions regarding the system.

Pros

HSI has quality content in an easy to use format. Users can easily access and take their required training. Supervisors monitor progress through premade reports that are easily customized. Administrators set up a system and only have to do short regular check ins.

Cons

Our organization doesn't have an email for each employee so updating passwords requires and admin but we've gotten a good system in place.

Reasons for choosing HSI

Quality of content, quantity of content, features and functionality

Response from HSI

Hi Margaret, thanks for leaving us a great review. We are happy to hear that you love the product.

Replied December 2020

Jeff

Company size: 1,001-5,000 employees

Industry: Oil & Energy

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2020

Refreshing Change to HSI and Vivid Learning.

My experience with Vivid Learning and HSI has been exceptional. From the first call into HSI / Vivid to investigate the available course library and opportunity to use the SCORM course packages was a welcome conversation. All avenues along the way was a focus on one thing, the satisfaction and success of my project and timeline. Rare do you find a company that is in partnership to meet the budget and target timeline for deployment with such absolute confidence. It made my decision to partner with HSI a natural fit. Additionally, even after the contract and after the successful deployment of the project, HSI / Vivid staff frequently remained in contact to gauge success and satisfaction. Even during the initial part of the COVID-19 outbreak and people began working from home, their engagement with their customers never failed. I appreciated that.

Pros

The variety of safety OSHA Awareness courses within the available library and the options to either use the SCORM files to load directly into our existing LMS or utilize the HSI LMS which is outstanding.

Cons

Can't really say I have a "Least" desired attribute, but given our Oil & Gas Industry needs for OSHA safety courses, it would be perfect to have the content specific to Oil & Gas (imagery & some other topics). However, the courses we use are sufficient to meet our needs and we have the option to custom build courses in partnership with Vivid Learning / HSI team.

Reasons for choosing HSI

In order of priority based on our needs (it's not all about price): #1 - Service - HSI / Vivid has gone far and beyond my exceptions and still do today. Positive attitude and always willing to help their customer success goals. It's refreshing. Good people. (They should be a raise :-). #2 - SCORM file availability, as well a large OSHA Compliant safety awareness library #3 - Pricing. Important, but the first two I found to be exceptional. #4 - Product support & support team members. We got not only a good product, but also great support. Diligent and thorough completion of any issues or questions asked. As one can see, I am a big fan of HSI and Vivid Learning. Congratulations to their leadership for assembly of great, high quality products. And, for hiring great people, the greatest asset to any company.

Reasons for switching to HSI

Switched due to the lack of overall support & knowledge from Veriforce about eLearning success. Also because HSI / Vivid supported our need to get SCORM courses and also the variety of safety courses for our Oil & Gas Employee base.

Response from HSI

Hi Jeff, thanks for leaving us a review. We are happy to hear that you love the product.

Replied May 2021

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