--- title: "iDenfy Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of iDenfy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if iDenfy is a good fit for you!" source_url: "https://www.softwareadvice.com/risk-management/idenfy-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Compliance Software](https://www.softwareadvice.com/compliance/) / [iDenfy](https://www.softwareadvice.com/risk-management/idenfy-profile/) / iDenfy Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/risk-management/idenfy-profile/) Reviews # iDenfy User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 10 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 7 reviews (70%) - 4 stars: 3 reviews (30%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## iDenfy customer reviews Showing reviews 1-10 of 10 (page 1). ### Great tool for HR for remote identity verification - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Really great tool for fraud prevention. Do not need any technical background to use it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick and easy to use. Fraud prevention is really fantastic, it resolved our problem with fake identities #### Cons Actually, everything is going quite well at least till now, I hope situation will continue --- ### IDenfy sicurezza - Overall rating: 4/5 - Reviewer: Valentina B. - Industry: Farming - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Ho una buona esperienza con IDenfy , ottima sicurezza, permetta di risparmiare molto tempo per documentazione, e aiuta contro le frodi , ottimo software. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros IDenfy per sicurezza e uno dei migliori software nel mercato, per controllo degli utenti evitando frodi , buon servizio clienti sempre efficiente #### Cons Non ce tanto da lamentare e un buon software, tranne qualche volta con qualche documento identità, ma nel complesso ok --- ### The iDenfy effect for small education business - Overall rating: 4/5 - Reviewer: Mark H. - Industry: Education Management - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have used iDenfy for fraud prevention, identity verification, and as a long term tool to increase our business methods and practices. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Using iDenfy has been important for our company's security and strengthening our workforce with compliance measures. #### Cons It is not inexpensive to utilize iDenfy and there is some impatience by the verification process for some of its codes. --- ### My Experience With iDenfy - Overall rating: 5/5 - Reviewer: Mugambi M. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that this tool comes with amazing identity verification and risk management features In addition, it houses some great identity management features. #### Cons With iDenfy, there has been no reasons to worry and it meets all our needs. --- ### Idenfy & Sparlay - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Gambling & Casinos - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer success and sales team were very easy to work with. I was even able to work with the[SENSITIVE CONTENT]and I enjoyed the personalized experience #### Cons No complaints to report! The idenfy team has been great to work with. --- ### Good product - Overall rating: 5/5 - Reviewer: Jelena M. - Industry: Financial Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Fast agreement of the contract, good feedback at all levels of communication #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Product quality, price, qualified support. Regular updates and development of new features #### Cons integration with business processes takes time, but the company provides documentation and it makes the work easier --- ### Reliable partner - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Reliable partner - delivers quality service and support #### Cons Sometimes identifications that do not meet requirements are accepted by the system (i.e., other persons visible during identification) --- ### Idenfy review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered Great service provider. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use system with clear functions. Trustable partner for clients identification worldwide. #### Cons So far nothing I could regret, service has been provided in a good manner with friendly customer support. --- ### Great solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, quick verification process & fast responding support eam #### Cons A fewer filtering options would make it even more convenient --- ### Client satisfaction - Overall rating: 5/5 - Reviewer: Victor M. - Industry: Construction - Company size: 501-1000 employees - Product usage: less than 1 year · monthly - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Good in verification,you can easily verify your identity #### Cons Sometimes if you take long the verification code expires ---