---
title: "iubenda Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of iubenda. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if iubenda is a good fit for you!"
source_url: "https://www.softwareadvice.com/risk-management/iubenda-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Data Privacy Software](https://www.softwareadvice.com/data-privacy/)

/

[iubenda](https://www.softwareadvice.com/risk-management/iubenda-profile/)

/

iubenda Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/risk-management/iubenda-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/risk-management/iubenda-profile/alternatives/)

# iubenda User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 190

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.6/5
- Value for money: 4.4/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 146 reviews (77%)
- 4 stars: 35 reviews (18%)
- 3 stars: 3 reviews (2%)
- 2 stars: 2 reviews (1%)
- 1 star: 4 reviews (2%)

### Most mentioned pros

- A quality team who brings top notch small business customer service to their clients.
- I like that it handles all the legal jargan and requirements so we can focus on the site itself. While the price is high, you are also paying for the legal team of iubenda to write the text that makes you compliant.
- Definitely a good buy.

### Most mentioned cons

- What little support there is - if and when they answer you is handled by people who don't read and don't respond very well.
- Emails either don't get answered completely or not at all.
- Worst support experience in 20+ years of doing this kind of work.

## iubenda customer reviews

Showing reviews 1-25 of 190 (page 1).

### Essential!

- Overall rating: 5/5
- Reviewer: Mauro B.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: December 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I am very satisfied with the service and automatic checks notify me if I am not compliant with the GDPR, simply by notifying me via email. Very useful and essential

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Iubenda helps me to be in compliance with the GDPR with minimal effort and investment. It is easy to use and is continuously updated according to the requests of the Privacy Guarantor

#### Cons

some components are a bit expensive but I have saved a lot of time for the development of the websites I manage

---

### An easy and realiable solution for privacy and GDPR

- Overall rating: 5/5
- Reviewer: Simone Z.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience is very good, the software is very easy to use and complete, and the support is very good, they reply to my mail quickly.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The product is complete and easy to use and customize, accomplish to privacy and GDPR requirements for my customers was difficult and with Iubenda I can give theme a reliable solution.

#### Cons

The panel is easy to use, but some features are not so clear, it needs a bit of attention.

#### Reasons for choosing iubenda

Iubenda has more features, it's more complete, and prices are clear.

---

### Worst Customer support Ever.. i would give minus rating if there is any..

- Overall rating: 3/5
- Reviewer: h M.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2023
- Review source details: This review was submitted organically. No incentive was offered

Very Very bad experience and the worst customer support we have ever received from a product. at the time of writing this review, my whole account is down for 5 days now, and till now the customer support team never replied to our emails or chats!!!!!

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Nothing worth mentioning here. I'm writing this review to get their management's attention, maybe they don't know how bad their customer support team is.

#### Cons

First and most importantly, they have an incompetent customer support team who barely replies to our concerns and forget about the 24/7 support that they say they have. Go contact them on chat and good luck after that if anyone replied to you. Very difficult to integrate with other platforms, and as explained above, no support for the integration.

#### Vendor response

Thank you for taking the time to write your review. We are very sorry to hear that you have had a negative experience with our customer support team. We value your feedback and would like to take steps to address your concerns and improve your experience with our product. We would greatly appreciate it if you could provide us with more information to help identify your requests in our system and provide you with support as soon as possible. Updating your Capterra account details by adding your name and surname would be helpful in this process. Alternatively, you can provide us with the URL of your website. We understand that you have been experiencing difficulties with integrating our product with other platforms and that your account has had issues for the past five days. We apologize for any inconvenience this may have caused you. Our team is committed to providing prompt and efficient support to all of our customers, and we would like to do everything we can to ensure that your experience from now on will be as smooth and seamless as possible.

Replied May 2023

---

### Essential!

- Overall rating: 5/5
- Reviewer: Marco C.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Absolutely essential, I've been a super early adopter and it's the solution to a problem: the legal management of Privacy Policy and Cookie Policy. A must have.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, easy to install, also for dummies. Fast and super useful!

#### Cons

Just one thing: the Consent Solution is, currently, hard to manage due to the fact that it requires development knowledge and doesn't have a dashboard to manage the consent certificates generated when users allow to navigate a website.

#### Vendor response

Hello Marco, Thank you for taking your time for leaving this review, it is very appreciated. We are constantly working on new features for simplify the integration and the use of our solutions and the Consent Dashboard we launched last month is one example. If you have more questions or need support, please do not hesitate to contact us at info@iubenda.com or using the support chat you can find in every page of our website.

Replied December 2018

---

### GDPR made easy

- Overall rating: 5/5
- Reviewer: Stephen P.
- Verified reviewer: Yes
- Industry: Graphic Design
- Company size: Self-Employed
- Product usage: Used other for less than 2 years
- Reviewed: March 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GDPR is tedious; I'm a web designer but suddenly I'm supposed to be a lawyer too. Iubenda takes that problem away and gives me peace of mind.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's easy to set up and can be implemented on a Wordpress site with a simple plugin.

#### Cons

I prefer to pay per site, and Iubenda is 'one size fits all'. Whether it's a simple one page site or a complex multi page site, the price is the same. More flexible pricing would be good or, better still, more availability of the free version for small projects.

---

### A complete solution for Cookie Policy and GDPR

- Overall rating: 5/5
- Reviewer: Ludovico G.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for free trial
- Reviewed: June 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is an easy to implement/complete solution for the Cookie Law and GDPR, offering a IAB-compliant CMP solution, a need for medium/big editors. It offers several plugins for the most common CMS to automate the integration process. I needed a customized installation, and the support team helped me a lot.

#### Cons

I really wanted a complete reference of the javascript API: I spent some time trying to find all the technical details in the docs, while I usually read just the reference to understand every possibility offered by the software.

#### Reasons for switching to iubenda

We needed a registered CMP

---

### Quick and easy compliant webforms and cookie policy creation.

- Overall rating: 4/5
- Reviewer: Nathaniel C.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used other for less than 12 months
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Was good while it lasted, but had to replace eventually. Maybe would use again on a quick build ecommerce site.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Functionality: 3/5

#### Pros

Was easy to build forms and cookie policies using templates and wizard. Many shortcodes and intergration for form building. A good choice of styling options and abilty to use via imbed, or plug-in.

#### Cons

I would say for the most part, that the solution is expensive in comparison to other services offering fully compliant web forms and/or policies. If you know a thing or two about HTML/CSS, the styling and embed does not really matter all that much.

---

### The best provider for policy

- Overall rating: 5/5
- Reviewer: Marco C.
- Verified reviewer: Yes
- Industry: Design
- Company size: Self-Employed
- Product usage: Used other for less than 2 years
- Reviewed: July 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Iubenda fixed all my issues about cookie and privacy policy. The best solution for my client websites. I absolutely recommend it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The quality of service. The perfect integration with WordPress. The price.

#### Cons

Customer support is not always able to respond soon.

---

### Iubenda GDPR

- Overall rating: 5/5
- Reviewer: Mario Raffaele N.
- Verified reviewer: Yes
- Industry: Internet
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: December 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Personally I had already used Iubenda some time ago for the service dedicated to privacy. In recent months I have used (and also used by others ...) Iubenda to manage the complex part dedicated to GDPR

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is very complete, quite easy to use and takes into account the many variants that characterized the law on GDPR

#### Cons

If I have to indicate something ... I can say that - perhaps - it is not always easy to understand which is the most suitable economic solution in different cases ...

#### Vendor response

Hello Mario, Thank you for taking your time in providing this feedback, it is extremely appreciated. If you happen to need assistance with our solutions, prices or you simply need more information, please contact us anytime at info@iubenda.com or through the support chat you can find in every page of our website

Replied December 2018

---

### It solved my chaos on GDPR

- Overall rating: 5/5
- Reviewer: Cosimo M.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used other for less than 12 months
- Reviewed: January 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Positive, I will continue being a subscriber

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Completeness of features, easy integration on my web site

#### Cons

That after the first free service when you decide to pay to get more, you have to pay also for what was initially free

---

### Super-simple privacy policy generator for those who hate managing and updating their site policies

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Furniture
- Company size: 51-200 employees
- Product usage: Used other for less than 2 years
- Reviewed: May 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Helps us easily generate a compliant Privacy Policy and makes it easy for users to understand

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I LOVE iubenda. If you, like me, are part of a smart team and can't afford to pay legal fees to update your privacy policy every time you add some code to your site, or you just hate having to manage that process, then iubenda is for you. It's ridiculously affordable, and super easy to use. Essentially, you just tell it what you do or what third party services you use, and it will generate the proper legal wording in your Privacy Policy for you. Not only that, but they keep their wording up to date and have tons of popular services in their library, such as Google Analytics, DoubleClick, AdRoll, and thousands more. Even better, they have a "simplified" version of this policy that you can place anywhere that's free of legalese and makes it easy for the every day user to understand. This simple version can then be expanded to a detailed version that is still easy to understand. They also have great support and resources available to further educate you about compliance and current issues in the privacy and data protection world.

#### Cons

The only negative I can think of is that they don't have verbiage for absolutely everything pre-written, although you can request services that they don't currently have in their library right inside the platform.

#### Vendor response

Hello, thank you for the review, it's greatly appreciated! We are happy you like our service and we are constantly working in order to add new features and clauses to our generator. if you happen to need assistance with our solutions, please contact us anytime at info@iubenda.com or through the support chat you can find in every page of our website

Replied December 2018

---

### iubenda: Automate your Privacy and Cookie Policies

- Overall rating: 5/5
- Reviewer: Jonathan W.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used other for less than 12 months
- Reviewed: July 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, if you want to take a lot of stress and costs out of adding privacy and cookie policies to your website, check out iubenda. While I just use the product for the basic cookie and privacy policies, they do have many other features for GDPR and California's CCPA.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

iubenda takes the hassle out of privacy and cookie policy creation. Instead of relying on a free privacy/cookie policy (that you don't know if it covers you) or paying tons of money to a lawyer to write one up (that may not cover you in a couple of months as public policies change, iubenda has your back. iubenda will both scan your website and allow you to manually select different plugins, tools, and features you use on your website. From that information, iubenda puts together a privacy and cookie policy covering exactly what's on your website. Best part? iubenda allows you to embed a code with your policy on your website that automatically updates and policies change. You don't have to constantly copy/paste new updates as they come out. iubenda also email you if it detects changes on your website that may require you to update parts of your privacy or cookie policy. Then, you just have to log into their platform, accept or ad those changes, and they will automatically populate to your website.

#### Cons

iubenda is all-around great, especially if your website is built on a mainline platform and uses plugins or add ons that are popular. However, if you use tools on your website that iubenda doesn't recognize and isn't in their system, you may have to manually add to your privacy or cookie policy. They are constantly adding to their system, so just because it doesn't recognize something today doesn't mean it won't be added in the future.

---

### The best solution for your website's privacy, cookies and consents management

- Overall rating: 5/5
- Reviewer: Lorenzo F.
- Verified reviewer: Yes
- Industry: Graphic Design
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

I'm very satisfied with the service offered by iubenda. It allows my clients to save a lot of money for the process of creating and implementing all the legal documents and procedures required when creating a website. I'm able to implement everything with ease without coding a single line, so it makes this the fastest and most reliable solution on the market.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Quite easy to generate the privacy/cookie policy documents. Thanks to the wordpress plugin is effortless implementing the scripts in a website. Customer support is very kind and on the spot.

#### Cons

The generation of the privacy/cookie policies could be easier. There is a tool that scans the website to help you find the services to add, but it's not perfectly reliable yet. Still, it's very helpful.

---

### Excellent service

- Overall rating: 5/5
- Reviewer: Filippo C.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: June 2019
- Review source details: This review was submitted organically. No incentive was offered

I became a customer and I recommend it to my clients because the reliability of the service is high. For over two years I have relied on Iubenda so I no longer have to worry about these legal aspects of a website.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

completeness, effectiveness, safety are crucial aspects for any activity on the web

#### Cons

customer service is really efficient so, for every question, I always have the answer

---

### Iubenda one of the best GDPR compliance tools kit

- Overall rating: 5/5
- Reviewer: Federico F.
- Verified reviewer: Yes
- Industry: Sports
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: August 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I tried other competitor similare software to be compliance with GDPR. After 2 year I consolidated all the different GDPR tool to Iubenda, becasue they have the most complete 360 degrees soution

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of use of the software and the huge number of functionality.

#### Cons

The Consent Solution + Internal Privacy Management price is high and is not progressive based on the traffic

#### Reasons for switching to iubenda

Because iubenda have a complete solution (before I had different tools to cover different requirements)

---

### IUBENDA software

- Overall rating: 5/5
- Reviewer: Paolo A.
- Verified reviewer: Yes
- Industry: Publishing
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very detailed product and attentive to the law

#### Cons

Little flexibility in certain aspects that highlight the profit value of the service

---

### Millenia Lawyer

- Overall rating: 5/5
- Reviewer: Mo L.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 2-10 employees
- Product usage: Used other for more than 2 years
- Reviewed: August 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Thumbs up!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Lawyer's job is to control the flow of information. A good lawyer, lets right data to get to you at the right time. A bad lawyer, sends wrong ones to make the real data increase it's value, an armature lawyer overloads you with too much of detail. Iubenda is not your lawyer but it's your trustful resource that you can go to get the right data, at the right time and just the amount you need. and they've been doing this for long tim.

#### Cons

Complexity of various package. Please make it simpler.

---

### An indispensable service

- Overall rating: 5/5
- Reviewer: Rosario V.
- Verified reviewer: Yes
- Industry: Furniture
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the simplicity of use even for inexperienced people, the ease of implementation on my site and the effectiveness of the service to be in good standing.

#### Cons

there is not one aspect that I like least

---

### Great service good price

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used other for less than 2 years
- Reviewed: July 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

This is my second year white Iubenda.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

privacy policy change everyday. Iubenda, for a little price, simplify your life.

#### Cons

Sometimes it's difficult integrated the policy in your website

---

### It offers a good service

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It was really good. Also the support is really good.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The think that I liked about Iubenda is that you can simply check and uncheck the service that you use on your website and it will generate automatically all the files that you need.

#### Cons

Maybe that the pro plan is linked to a privacy policy and not to the account which is not good because deleting a privacy policy (as i have done) you cannot create another one with a pro plan until you contact the support team.

---

### Very good

- Overall rating: 5/5
- Reviewer: paola g.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

the customer service responded in an appropriate and fast to my request

#### Cons

I havn't found any problems sincerely. it was easy to communicate with them and I got answers quickly

---

### MIchela satisfaction

- Overall rating: 5/5
- Reviewer: Michela F.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: April 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Smart to use, full of feature for my needs, and not expensive for my budget.

#### Cons

Nothing to declare, I'm very happy of this product

---

### All Cookie Policy needs but optimizable about performance

- Overall rating: 3/5
- Reviewer: Enrico A.
- Verified reviewer: Yes
- Industry: Publishing
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Can be faster but it has an overall good quality.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It has all features required for Cookie Policy law, and provide users a great interface to choose their preferences.

#### Cons

It needs jQuery. In 2020 with a great browser compatibility I expect a such big company has developed a dependency free script. Another negative point is that it requires 3 Javascript files (jQuery excluded) in page to fully work (1 for extended policy popup!)

---

### Effective

- Overall rating: 5/5
- Reviewer: Maria G.
- Verified reviewer: Yes
- Industry: Internet
- Company size: Self-Employed
- Product usage: Used daily for free trial
- Reviewed: March 2021
- Review source details: This review was submitted organically. No incentive was offered

Banner and information on cookies. Preventive blocking of cookies

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have implemented the banner and find it simple to set up. I downloaded the plugin and I use it to configure the preventive blocking of cookies. Thanks to the Iubenda guides. Useful and simple

#### Cons

since I am not a developer I would like to have a more detailed guide on manually blocking cookies on the client side

---

### Good customer care

- Overall rating: 5/5
- Reviewer: Giusi V.
- Verified reviewer: Yes
- Industry: Writing and Editing
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: January 2022
- Review source details: This review was submitted organically. No incentive was offered

Privacy problems are huge and costly for a small website like mine. Iubenda allows me to feel safe on this regard without having to spend a lot of money

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The software is quite easy to use. I also had a good experience with the customer care. I needed to know wether it was necessary for me to upgrade the assistance, due to new privacy rules in UE and I received in a couple of days the exact answer.

#### Cons

I found no particular problems in this software.

## More reviews

[Next reviews](https://www.softwareadvice.com/risk-management/iubenda-profile/reviews/?page=2)

---

iubenda Reviews, Pros and Cons - 2026 Software Advice