All KYC Portal Reviews
1-15 of 15 Reviews
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Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Ever best due diligence& KYC portal I have every seen so far
This platform can be do the due diligence as well as AML by very easily , it has easy manage programmed portal which is very user friendly. This was helped to do automatic risk assessment and also have feacher and records about communicate customer though it so those are all save and stored in there as per the audit or compliance basis
PROSAutomated Workflow engine , this the greatest function i have ever seen , Using this tool we can design our won workflow that who to flow the process as we need , the entire due diligence and the operational aspect can be define through it by using operational users as well And also it has all in one dashboard which is very graphical that show's eye caching grasps
CONSAll the fetches are need to be buy separately , i hope if its can provide some more for the bundle that would be great,
Reason for choosing KYC Portal
This has done of risk approach automating will eliminate the time taking for check and go through the system. Also it has able to design own risk scoring engine also workflow engine that id very helpful for all of organization
John
Accounting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Best AML Software on the market
Since we have KYCP in place and all our AML/KYC onboarding procedures are now paperless and approval process is digital, we can easily work remotely from anywhere whilst ensuring the best quality within the onboarding process of customers.
PROSThe software is flexible enough to make it cater for your own requirements. It can be used to ensure your internal policies and procedures are updated and internal controls are in place.
CONSIt takes a lot of work to configure the software to meet your specific needs. Certain areas, due to flexibility, provide a back-door/weakness that can damage current data by mistake. Especially when the user can have the ability to over-write current / existing data with new one. This should be a specific right given to users not automatically given, as a user (especially new ones) may overwrite good data with bad data by mistake. Furthermore, status changes should be found in a separate notepad (not the main one mixed with all other changes)
Reason for choosing KYC Portal
It was the most competitive, local team and had the most flexibility within it.
Sohail
Banking, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Relationship officer
Overall experience is good . Customer support always there
PROSIt's user friendly and very fast customer support. Interface is very easy to use
CONSIt's very secured and user friendly system
Neville
Gambling & Casinos, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2020
Reliable Management Platform
Integrated with our registration system and also with screening services.
CONSMore functions are required. Could be more user friendly.
Anna
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2021
Good help to MLRO
Overall positive
PROSGood software with extensive options and frequent updates that makes life of AML department easier. It is sufficiently user friendly, and one does not to be an IT specialist to use it. Very good after sale support from the team is provided.
CONSThe biggest drawback for me is that there is no proper manual how to use it available, and when it come to doing some re-setting or new setting it is not very easy to handle.
Vendor Response
Hi Anna, many thanks for your review! Re KYCP's instruction manual, we do have an online training library which we will reset your access to. Also, please remember that our CRM Team are always available for guidance and support for any issues you may have.
Replied July 2021
Tori
Financial Services, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Complex global implementation
The support we have received from the entire team has been amazing. From consult to configuration to implementation, all KYCP team members have acted as partners and have been genuinely interested in helping us achieve our business and technology goals.
PROSFlexibility to customize programmes to support different jurisdictional requirements. Ability to integrate with 3rd party software, and ability to customize risk ratings.
CONSThere were a few reporting features we wanted that required customization.
Reason for choosing KYC Portal
Flexibility, price, process.
Vendor Response
Many thanks Tori, we appreciate your great feedback and are very pleased to hear that you are happy with the overall product and service that we offer!
Replied April 2022
Kathrine
Information Technology and Services, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Risk Analyses Heaven
Allows me full management of Clients and Suppliers KYC and Risk giving throughout in-depth reporting
PROSThe ability to profile and risk analyse from start to finish, with the flexibility to change our risk rating as our business changes
CONSThat I could have more time to configure more things! The software is adaptive and I just want more time to release more potential that I know it has.
Reason for choosing KYC Portal
Risk review facility and ability to integrate with screening supplier
Vendor Response
Thank you so much for your positive feedback Kathrine, and for being such a valued KYC Portal client!
Replied November 2021
Ryan
Banking, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Effective Product
Overall, my experience is great. It exceeds requirements in many areas and is quite a comprehensive product.
PROSThe product has a lot of features that are useful for managing a compliance program; inclusive of onboarding. Integration was straight forward.
CONSWould have liked if the software enabled users to customise look and feel, particularly for front end use. Lack of custom report functionality, to date.
Omolara
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2022
kyc portal review
i like the options it gives me to either approve or reject a kyc
CONSonce you reject a kyc information, the customer would not be able to fill a fresh one, except you delete the rejected one.
Vendor Response
Dear Omolara, many thanks for your feedback and much appreciated. Regarding your comment under the CON section, this is based on how you want to setup KYCP you can change that aspect of being able to edit the same application if it was rejected, based on configuration of status. Kindly create a ticket on your JIRA board for further assistance on this. Thank you, Nickii
Replied February 2022
Adrian
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2020
Review of KYC Portal
the number of features, its customisability and the ease to follow up on AML dealines
CONSsince we were involved from day 1, we had to go back to applications created to update new tabs / features
Reason for choosing KYC Portal
it was tailor made to our requirements
Anton
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
ADD Review
The system took into account all out risks and ensures that everything is captured.
CONSTook sometime to set up however it was mainly our fault as well but sometime needs to be dedicated to the set up.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
The software that was, is and will always be a step ahead of your requirements
Very positive experience.
PROSThe fact that it has all the features you can wish to have.
CONSThe access rights are very good and granular which in turn make their allocation delicate and complex.
Reason for choosing KYC Portal
The extent of features.
Hassita
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Great
Going well
PROSAutomated risk, API integration with other software, biometric facial recognition
CONSBank monitoring to identify unusual pattern of activities/high value transactions
Reason for choosing KYC Portal
Not applicable
Vendor Response
Dear Hassita, many thanks for your review, we greatly appreciate your feedback. Regarding your comment on bank monitoring, you can integrate KYC Portal with a Transaction Monitoring tool with all the AML rules and triggers which you define. It will then alert you in real time and flags them against applications within KYCP. Please do get in touch, if you would like to discuss further. Thanks, Nickii
Replied May 2022
Gabor
Gambling & Casinos, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2020
Review
PEP & Sanctions check, adverse media check
PROSIt help us identify PEPs and Sqanctioned persons and also any person appeared in adverse media
CONSThe tool itself is mostly for financial institutions, not for gaming companies
Vendor Response
Gabor many thanks for your positive review and comments. Please fee free to contact us should you want to see more case studies on how KYCP is helping within the gaming industry both for real time player due diligence as well as B2B relationships.
Replied March 2020
Beverly
Legal Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Go-to KYC Solution
KYCP is adaptable to your needs - its versatility is definitely one of its best features since it truly provides the user with a tailor-made product.
CONSSince it is a tailor-made solution, adaptation to your model takes a long time.