About LogicManager

LogicManager is a cloud-based solution that helps businesses implement and integrate all risk management processes in a customizable platform. The tool enables users to identify and assess high-impact risks and allocate the right resources to resolve them.

Features of LogicManager include risk maturity modeling, reports, dashboards, assessment templates and incident web-forms. The software lets users align the strategic goals of businesses with operational objectives by providing an all-time enterprise view of risks. Additionally, it comes with an ERM Practitioner’s Guide, which helps implement regulated policies, assessment criteria, procedures and workflows to settle risk management issues.

LogicManager comes with pre-built risks reports and d...


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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of LogicManager

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(2)

2

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

August 2020

Jennifer from Celink

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2020

Easy to use and options galore

We've been able to create a centralized place to house multiple review processes that were previously handled via email. This has enabled tracking, reporting, and visibility to processes that wasn't available before LogicManager. The Customer Support team has been amazing! Everyone I've interacted with has offered positive solutions and offered assistance.

Pros

The Horizon interface is super user friendly. We've run several of our user tests without providing any training, and the system is so intuitive they were able to complete tasks successfully. The automation and workflow capabilities enable you to create processess that require little to no manual intervention outside of assigned tasks.

Cons

The system is so flexible that it can be intimidating when first approaching implementation. The taxonomy area is great but somewhat limited due to only one profile allowed per taxonomy type. This means that to accomodate multiple types of information stored in one Taxonomy area, you have to build very large profiles with lots of visibility rules. The more visibility rules, automation rules, and workflows you build for one profile, the greater the chance that it fails at some point. There's a lack of testing ability with the interaction between automation and workflows. Also, the reporting module is not user friendly and very difficult to use.

October 2020

Bryan from FHLBank Indianapolis

Company Size: 201-500 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Advisory Analyst & Software Customizability are Invaluable

I have implemented LogicManager across four organizations and believe it to be the best product out there for ERM. The company listens to the feedback from end users and incorporates that into system enhancements and upgrades. The Advisory Analysts are like having an add to staff, as they assist in identifying and sharing ideas to address customer use cases.

Pros

The software can be customized to meet my program instead of my program having to adapt to the software. The software's flexibility to provide solutions for items it may not have initially been designed for. The robust reporting capabilities to design reports suitable for management report. Having full functionality on day one without the purchase of multiple add-ons or modules. Advisory Analyst assistance with workflows, reports and advice adds another layer that most software do not include with pricing.

Cons

Document storage and lack of ability to assign documents to multiple areas throughout the platform. Ease of direct integrations to share data with other systems.

Reasons for Choosing LogicManager

Lack of need to engage consultants with implementation, customization and report writing. Ongoing analyst support at no additional cost. Prior experience with LogicManager.

Reasons for Switching to LogicManager

Enhancements/changes required the engagement of a consultant. Customization was minimal and reporting was non-existence. Software was clunky and very data flow. Felt like the prior product was more concerns with selling additional features or consulting services than the end users.

November 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

3.0

November 2018

The trial version seems nice

Pros

I like the follow up from the team, they always ask how I feel about the product

Cons

Can't find something yet, however I am only using trial version

September 2020

Thomas from United Bank

Company Size: 201-500 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2020

The Dawn of a New Horizon

The overall experience has been very positive. The implementation team has done a great job of walking us step by step through the set up process. The initial introduction to the software was overwhelming, but through careful guidance and instruction, the system has become much easier to navigate. Continued familiarity with the product is creating more confidence in using the system.

Pros

The software allows you to centralize processes and create efficiencies throughout the organization. Once the processes are built out, they system allows you to automate reminders to ensure on-going compliance with federal regulatory requirements.

Cons

To its credit the software is very inclusive, which in turn requires a time commitment to get the system set up accurately. The setup process is offset by the commitment of the implementation team to meet with you at regular intervals to the success of the program.

Reasons for Choosing LogicManager

The extensiveness of the product, coupled with the dedication of the staff to quickly answer and address questions about the software.

Reasons for Switching to LogicManager

The robust ERM offering that will allow us to centralize and create efficiencies with the entire process. Also, the software allows for the utilization of multiple components that will benefit the overall organization long term.

September 2020

Jessica from Northpointe Bank

Company Size: 501-1,000 employees

Industry: Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

10 out of 10

We have completely built out a universal one-stop-shop for our Vendor Management team. The help of our analyst and through the guided walkthroughs/webinars/articles (you name it) made learning the system so much easier. Weekly calls and consistent email communication have made our experience a 10 out of 10!

Pros

Easy to use, multiple learning materials, consistent updates and communication, versatility in configuration and design, cross-functional use/cross-departmental use, friendly atmosphere, changes applied immediately after saving(no down-time).

Cons

Document Upload/Download/edit-ability lacks, however, it is a huge bonus to have the ability to store documents directly within the system.

Reasons for Choosing LogicManager

This product was vetted by an employee who had worked with the system at a prior Company.

Reasons for Switching to LogicManager

In-house maintenance and monitoring needed.