What we liked most about this product was the ease of use for employees.

A complete training compliance report is missing. We need to look 2 - 3 canned reports to get consolidated report.

Best thing is E-forms-you can build any form that you use manually as electronic form with tracking. Best Validation support with TOQ and TPQ.

Most unintuitive software I've ever been forced to use.

New users have a difficult time adopting the system. There is a steep learning curve for both users and admins.

The service offered by MasterControl has been excellent and system setup was easy thanks to a very good support. Customer Service team, as they responds quickly and offer good solutions.

The best part is the ease of integration for the different modules and the easy workflow plan.

The process modules are a little more complex and have multiple roles, specifically for enterprise business units that can be confusing.

It is intuitive and easy to use. I like that I can access multiple Quality solutions from one platform.

Amazing customer success management department, most responsive Tech support I’ve ever interfaced with.

Finding information on how to configure the module was a bit difficult.

Navigation can be challenging for end-users with both limited or expansive access and rights to the system. Lack of GUI customization.

The support team is very responsive in accepting our suggestions for improvements.

Very user-friendly, awesome customer support, and genuine enthusiasm from the company.

I love how organized the software is and how easy it is to find documents.

For the user,  it was very easy for the user to complete training. Steps are very intuitive.

This software is a complete solution with more modules you can add being built all the time. It is cloud based and does more than any in house solution could be built to do for the same price.

MasterControl is a great investment for mid-sized companies in the pharmaceutical industry. It allows us to maintain compliance via the pre-validated software.

The weakness in MasterControl is that the configurations are so limited.

There are a lot of great features just in documents and process modules. There are plenty of controls in place to control quality.

Overall, it does what it is supposed to do. Once you get rolling, it's good.

It is a great, user friendly and easy to use software. Having different modules really helps in using a single platform for all the GMP requirements.

Excellent tool for QMS management, change control, and quality events.

Overall experience with Qx has been excellent. Implementing most of the quality event forms had been relatively easy and end users have expressed having a good experience using the system.

For example, I wanted to know where my task disappeared to after I clicked Launch. Could not find an answer.

The best thing about MasterControl is the integration of the various modules.

This product is easy to use with a user friendly interface, even wiht limited training users are able to interact with the clear interface.

Overall positive experience, it's clear from periodic updates that the MasterControl team honestly listens to the community's call for certain requests.

For the price, I would expect better UI/UX and fewer bugs, but it fills a niche, and the price reflects that accordingly.

This product is good for storage and organization of important files that can be viewed by employees who enter their usernames and passwords.

Customer Service is the best of any company I've worked with. The system is easy to use and can be tailored to fit the needs of your company.

UI and bugs are annoying, but not show stoppers (though there is  potential for the uninitiated).

A lot of users struggle with the system and find the steps complex and confusing.

Easy to track compliance for FDA filings and saves cost and time.

I love that fact that you are able to integrate all our systems ( Batch records, training, documents, management of change, CAPA , etc.

The capability to drive the processes of the corporation around our quality system was the best of the overral experiencie with the system. It does what it promises.

Training end users was the most difficult task for my company.

This policy management software made our policies so much more useful. They are now accessible to everyone in our organization at any time.

Does what it says on the tin. A simple web application to manage edit and secure policy documents.

The report's are great and very helpful. There is so much more to this program that we have not even touched on as of yet, we are working toward linkage of forms and websites like Elsevier.

Easy install and excellent customer support. I appreciate that they keep the customers informed.

The use of the software is confusing and lengthy to complete a task.

It is so easy to navigate through all the policies. I also like the support portal as it is very informative.

I have been the administrator from the beginning and I have always found their support staff to be very responsive and easy to deal with. I really appreciate the training webinars.

I love how easy and intuitive it is to use the software. Buttons are everywhere they need to be.

The customer service and response time I have received has been wonderful.

It is a very useful software to use and very much user friendly.

Your support team as well have been responsive and quick to any issues we have had. I cannot say how pleased our organization is with PolicyManager 6 and your Policy Medical staff.

Sometimes confusing as to where to put information.

The support team is very friendly and helpful. I like that you can contact the support team in other ways than just calling.

If press the wrong button when reviewing can't stop process. Not all functions accessible on older computers.

US Dollar

MasterControl is the #1 QMS in the life sciences with more life sciences customers than any other QMS provider. For over 30 years, we’ve helped companies of all sizes bring their life-changing products to market sooner. We provide connected audit, training, document, and quality event management with data analytics and artificial intelligence (AI) functionality to help you make decisions. And with our patented software validation tools, you can ensure compliance and take advantage of every new upgrade by completing your validation in matter of hours or minutes. 

Having proper procedures is an integral part of maintaining compliance. With MasterControl, you control who has rights to create, edit, or view documents and built-in audit trails show you who made what changes when. As documents are updated, old versions are automatically archived and only the newest version is available. This ensures that employees are using the right procedures and work instructions. The QMS will automatically send out training tasks to employees you indicate need to be trained on the newest version of documents. 

Training is also vital to compliance. You can set up recurring training to automatically be sent out at intervals and for reminders to be sent. A simple training matrix shows you quickly which employees have completed their training on which documents. During an inspection, you can easily locate employee training records to demonstrate compliance. 

In MasterControl, you configure our solution to match your quality event processes. We have best practice forms that you can use or tweak, but you can also completely design your own. A user-friendly interface lets you change quality event workflows quickly and our patented Validation on Demand (VoD) functionality keeps you compliant. When you use our validation tools, software validation is faster than ever and can be completed in a matter of minutes.  

Our QMS also provides analytics tools to help you connect and use all the data stored in MasterControl. MasterControl Insights lets you visually explore your data with dashboards and reports. We also have AI components in Insights to help you improve quality in your company.

What makes so many life sciences companies choose MasterControl? 

- They want a QMS that understands the requirements they have to meet. MasterControl has always been focused on the life sciences. That’s how we ensure that you can maintain compliance while using our software. 

- We have 30 years of experience. 

- They know they’re covered during an audit. Being able to easily find up-to-date documents gives companies peace of mind because they know they can demonstrate compliance at a moment’s notice. 

- All quality processes are connected. You can launch a CAPA from an audit finding, trigger training by updating a document, and analyze data from all parts of the solution. 

- Automates manual work, e.g., getting signatures, holding meetings to create quality documents, tracking documents, enforcing training, etc. 

- We can scale with you as your company grows. 

LongDescription

Commenting/Notes

Document Templates

Quality Management

Status Tracking

Safety Management

Operational Risk Management

ISO Standards Management

Email Alerts

Customizable Reports

Access Controls/Permissions

Activity Tracking

Equipment Management

FDA Compliance

Digital Signature

Change Management

Electronic Signature

Order Management

ISO Compliance

Periodic Review

Traceability

Risk Assessment

Complaint Management

Project Management

Approval Process Control

Environmental Compliance

Automated Routing

Full Text Search

Scheduling

Data Import/Export

Risk Management

Customer Complaint Tracking

Multi-Location

Risk Reporting

Audit Trail

Version Control

Internal Controls Management

Revision History

Bills of Material

Mobile Access

Cost Tracking

Risk Scoring

Compliance Management

Real Time Data

Routing

Version Comparison

Training Management

Maintenance Management

Forms Management

Real-Time Updates

Document Coding & Control

Defect Tracking

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Version Rollback

Document Check-in/Check-out

For Engineering Documents

Quality Control

Nonconformance Tracking

Automated Scheduling

Document Review

Response Management

Issue Tracking

Dashboard

Root Cause Analysis

Audit Management

Alerts/Escalation

Real Time Reporting

Supplier Quality Control

Reporting/Analytics

Prioritization

Feedback Management

Supplier Management

Incident Management

Communications Management

Business Process Control

Corrective and Preventive Actions (CAPA)

Action Management

Archiving & Retention

Document Management

Quality Assurance

Design Management

Material Requirements Planning

Compliance Tracking

Product Data Management

Production Scheduling

Inventory Management

For Small Businesses

Document Storage

Workflow Management

Document Automation

Task Management

Issue Management

Activity Dashboard

Customizable Templates

Customizable Forms

Third-Party Integrations

Mac OS

Web browser (OS agnostic)

Windows 10

Contact MasterControl for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

51-200

201-500

501-1000

1000+

MasterControl Quality Excellence

In Person

Live Online

Webinars

Documentation

Videos

PolicyStat is a cloud-based policy management software, which helps businesses of all sizes manage procedures and documentation. Key features include compliance tracking, auditing, contract management and collaboration.


The platform’s archiving tool helps users track the status of each policy in the library and comes with filter tabs to narrow search results. Administrators can create workflows to automate the policy review and approval process, providing visibility into the sequence of users who review, edit and approve a document. Additionally, team members can create new documents using the PolicyStat editor, and attach files such as spreadsheets, PowerPoints, PDFs and images.


PolicyStat enables editors to make formatting changes to policy documents and add lists, hyperlinks, tables, symbols and special characters. It is suitable for companies operating in industries such as life sciences, healthcare, education, finance and more.  


It is available on monthly subscriptions and support is provided via phone and email. 



Policy Management

Collaboration Tools

Attestation

Role-Based Permissions

Policy Creation

Reminders

Policy Training

Policy Library

Third Party Integrations

Search/Filter

Pricing for PolicyManager depends on the number of employees at the organization. 

Contact PolicyMedical for further information about pricing.

MasterControl Quality Excellence vs RLDatix

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons