About Meercat RiskView

Meercat RiskView is an enterprise risk management (ERM) solution that helps businesses across logistics, manufacturing, retail and other industries monitor potential organization-wide threats and streamline control assurance processes. Professionals can conduct regular risks assessments and generate analytical reports using key performance indicators (KPIs).

Meercat RiskView allows organizations to perform qualitative/quantitative analysis across processes and automatically calculate risk ratings. Managers can minimize contractor risks by monitoring the entire relationship lifecycle, from capability assessment or pre-qualification to ongoing performance analysis. Additionally, it comes with an administrative dashboard, which enables users to create and assign...


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Supported Operating System(s):

Web browser (OS agnostic)

16 Reviews of Meercat RiskView

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(10)

10

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

October 2018

Kym from Tronox

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Mining & Metals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Riskview comprehensive risk management

Excellent customer service and fantastic subscription service allowing consecutive users.

Pros

Great dashboard that helps with transparency of risk related data

Cons

Some areas like action management can be a little difficult to navigate

Response from Meercat

Replied June 2019

Thanks for your feedback. We are currently focusing on the action workflow process to make it easier to navigate and would welcome any feedback/insight you might be able to provide.

June 2019

Maria from Nufarm

Company Size: 1,001-5,000 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

June 2019

Excellent with some improvements on the Risk Studies Tool

My experience with the software has always been good, it is visual and easy to use and the customer service has always been excellent, quick and effective.

Pros

It is easy to customise the software to suit your needs and simplify the options of what you can see if you are not using the program in its all functionality. It is easy to use and easy to capture all the information as there are multiple comment boxes where you can put all the information you want.

Cons

That you need to know how to use the software at the start if you want to build a management database that is effective and to be able to report the data that you want. It is difficult to get rid of old mistakes once you have added them onto the system, for example if you create a base control by mistake. I think there are some report templates that could be improved, for example the bowtie export tool. I find difficult to use the Risk Studies section too. It is not easy to follow the content when doing an assessment.

Response from Meercat

Replied August 2019

Thanks for your feedback. We're glad to hear that our Support Team has been so helpful. We would welcome further advice on the report templates that you mentioned, if you would raise a ticket on our Support Site. I will also relay to the issue of removing base controls made in error to our Development Team. Thanks again for your feedback.

June 2019

Rutger from Transpower

Company Size: 501-1,000 employees

Industry: Utilities

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

June 2019

Not great

We try to use RiskView to manage our critical risks, but the way the application is set up, the slow and complicated navigation through the system, the clunky screen layout and the frequent bugs and slow customer service response times (partially caused by the fact that Perth is 4 hours behind NZ) are making this hard.

Pros

The fact that I can build bow ties and use the system to provide Annualised Loss Expectancy for all risks.

Cons

The screen layout is clunky and the system is overly complicated. Browsing between bow ties takes time as you have to go via the root of the menu, reading and printing bow ties is difficult and it contains errors such as garbled up bowties.

Response from Meercat

Replied June 2019

Thanks for your feedback. And apologies as we had no idea how bad your experience has been. Firstly, the latest release has corrected the issue around bowties not being laid out correctly in certain circumstances. Re the other issues around navigation, we would like to organise a screen share with you so that we can better understand your challenges and fix them ASAP. Thanks again for your feedback.

July 2019

Bob from Wesfarmers Chemicals, Energy & Fertilisers

Company Size: 501-1,000 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Risk Management Made Easy

We wanted the ability to manage all of our risk studies from a centralised location. In particular we wanted the ability to develope Master Risk Studies (ie full plant HAZOPs) and keep them accurate. We can do this now this is a great benefit

Pros

Captures all of my risk studies, HAZOPs, qual;itative and semi qualitative. Bowties are simple to generate, easy to follow, visually pleasing. The ability to have the the performance monitoring activities linked directly to the risk control measures is good. The flexibility to have studies and assessment look the way I want them is also good

Cons

Initially the ability to customise the software is problematic because it could do so much that i becomes a little difficult to know where to start. One aspect that I would loike to see improved is the tracking of changes and the automatic updating of risk scenarios from the risk study

Reasons for Choosing Meercat RiskView

Price Flexibility Ability to generate Bowties

Response from Meercat

Replied August 2019

Thanks for your feedback. Some great comments around change tracking and auto-updates, which I will relay to the team. Thanks again for your review.

June 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

Working with RiskView

My overall experience has been enlightening. I am used to having to manage risk registers in excel then use Microsoft Visio to create the bowtie then enter all of that into a corporate reporting system, so much duplication. Now I can enter into RiskView once, then select view as a bowtie or view as a risk register, saves a heap of time and provides a range of reporting options.

Pros

The best feature is that this is an all in one system, no need to manage risk registers in excel then create a bowtie separately. Enter the information once view individual risk scenarios as a bowtie or view the complete risk register in table format even export to excel. The program has an easy to use interface and navigation is simple. The construction of bowtie risk assessments is easy to follow.

Cons

Wish we had taken the time to set the software up properly at the beginning. The information you get out is only as good as the information you put in. Only now are we starting to realise the potential of RiskView as we take the time to set the program up properly.

Response from Meercat

Replied June 2019

Thanks for your feedback. If there are any changes you think we can make to help minimise those setup difficulties you identified, I'd love to hear your thoughts.