--- title: "modONE Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of modONE. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if modONE is a good fit for you!" source_url: "https://www.softwareadvice.com/risk-management/modone-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Safety Management Software](https://www.softwareadvice.com/safety-management/) / [modONE](https://www.softwareadvice.com/risk-management/modone-profile/) / modONE Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/risk-management/modone-profile/) Reviews # modONE User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 32 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 5/5 - Value for money: 4.9/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 28 reviews (88%) - 4 stars: 4 reviews (13%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The Content Schedule allows us to pre-load training up to a year in advance, and we use this feature to schedule training based on industry standards and lagging injury indicators to have the biggest impact on educating the workforce. - These on-demand toolbox talks and quick training sessions keep critical safety topics front and center, helping ingrain a true safety-first mindset into the workplace culture. - modONE delivers clear, concise, and highly relevant safety messages directly to my clients' employees—right when they need them, via text or email with no app required. ## modONE customer reviews Showing reviews 1-25 of 32 (page 1). ### modONE is a Risk Management Advisor's Ultimate Tool - Overall rating: 5/5 - Reviewer: Heyward B. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a Risk Management Advisor, modONE has allowed me to customize their safety program allowing me to monitor and work with the client to achieve ultimate engagement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to take a safety program administered via paper to digital and know who is engaged in safety organizationally. #### Cons modONE is so automated, my clients let it run and forget to monitor on a regular basis, but when they do, they can see those employees that have not been engaged and they act. #### Vendor response Heyward — thank you for the 10/10 and for sharing this from the Risk Management Advisor perspective. We’re glad modONE helped you take a paper-based safety program digital and, more importantly, made engagement visible so you and your clients can quickly identify who’s participating (and who needs a nudge). That visibility is exactly what enables the advisor + client partnership you described — customize the program, then monitor and act on real engagement data. We also appreciate your note that the automation can make it easy for clients to “set it and forget it.” We see that as a great reminder of best practice: modONE works best with a simple monitoring cadence (e.g., a quick weekly or monthly check-in) using the engagement dashboards and follow-up actions to re-engage the few who are falling behind. Thanks again for being a strong partner and advocate — and if you ever want our recommended advisor/client monitoring checklist, we’re happy to share. Replied January 2026 --- ### Simple with quick responses - Overall rating: 4/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Anytime I reach out with a question I always receive a quick response #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Makes tracking our safety meetings and engagement easy and simple #### Cons When new items show up on the dashboard but not sure how they are calculated or any advanced notice on what is changing. #### Reasons for switching to modONE No paperwork and simple to use. Helps us track participation #### Vendor response Jason, thanks for this review. We recently updated parts of our dashboard. We'll make sure that we increase the communication to customers as we release these features. Replied January 2025 --- ### ModOne Health Care review - Overall rating: 4/5 - Reviewer: Ashley H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked most about ModOne is having the complete control of being able to customize the safety content that we feel is most useful and appropriate in the healthcare industry. Any area of improvement that our facilities are facing, we are able to target those specific areas and create content that would benefit our safety awareness and improve the safety the cultures within the organizations. #### Cons The capability to choose between specific employees to initiate our monthly safety lotto drawings. --- ### Just one complaint - Overall rating: 5/5 - Reviewer: Eddie T. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Considering the only con i have is the login process sometimes being an issue, I’d say my overall experience is a 9 out of 10. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I didn’t need to download anything — modONE sends safety content directly by email or SMS, and the Teams Portal makes it simple to access, complete, and stay accountable on any device. #### Cons Sometimes a little glitchy logging in. So not being able to download an app is kind of a drawback as well. #### Vendor response Thanks, Eddie — we really appreciate the 9/10 and the frontline perspective. Glad the no-download experience is working for you: getting safety content by SMS/email and being able to complete it in the Team Member Portal from any device is exactly what we’re aiming for. We also hear you on the occasional login glitches. That’s not the experience we want. If you can share what you’re seeing (device type, browser, and what happens when it gets stuck), our team will use that to troubleshoot and improve reliability. And on the “no app” point — we built modONE to work without installs so it’s easier for crews to participate, but we understand that some people prefer an app-style experience. Thanks again for the feedback. Replied March 2026 --- ### Director of Operations - Overall rating: 4/5 - Reviewer: Jason W. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with modONE has been positive. It gives me visibility into safety and compliance and makes it easier to confirm training and documentation are completed, although I still have to track down individuals who haven’t finished their training. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked most was the visibility. It makes safety and compliance trackable instead of conversational. I can see who has completed training, is compliant, and follows procedures in a single platform. The transparency gives me proof instead of assumptions. #### Cons Getting everyone comfortable using it consistently requires ongoing coaching and reminders, especially for team members who aren’t very tech-savvy. It also requires frequent updates to mark people out when they aren’t working that week due to vacation, low volume, or workers’ comp. As a Director, I’m not able to mark employees out myself. No easy-to-use app. #### Vendor response Jason, thank you for the thoughtful review and for highlighting visibility — making safety and compliance measurable (not conversational) is exactly what modONE is built to do. We appreciate your candid feedback on coaching and roster updates. Many teams reduce follow-up by using a single mid-week resend and reviewing Engagement Watch weekly. We’re also continuing to refine admin permissions and workflows to reduce friction for Directors. Thanks again for your partnership and for trusting modONE. Replied February 2026 --- ### Modone Review - Overall rating: 4/5 - Reviewer: scout s. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In the beginning it was great I do think that we may move away from it since this is lacking HR tools #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Automation that freed my time, no more paper documents for safety logs. I liked the dashboards that shows engagement #### Cons The interface isnt the most user friendly and not being able to automatically approve text messages in the app #### Vendor response Thanks for the thoughtful review and for rating modONE 9/10. We’re glad the automation helped free up your time, eliminate paper safety logs, and give you clear engagement dashboards. We also hear you on usability. If navigation feels like a “hunt,” that’s on us — we’re making ongoing interface improvements and continuing to enhance SafetyBot to make key actions easier to find and faster to complete. On texting: mobile carriers have tightened enforcement around messaging and require employee consent/opt-in, which limits what can be “auto-approved” from the admin side. Lastly, on HR tools — modONE isn’t a full HRIS, but if what you’re really trying to solve is new-hire onboarding + ongoing compliance, Skill Builder (included in modONE Pro) is designed to help with role-based onboarding paths, recurring training, and trackable sign-offs so you can standardize what “trained and compliant” looks like across the team. Replied January 2026 --- ### A great investment in safety! - Overall rating: 5/5 - Reviewer: Thomas A. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ModOne is the best safety training tool I have ever encountered. The ability to provide pertinent safety materials directly to employees in an easy to digest format is a game changer. Excellent value to cost ratio! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ModOne is an innovative safety tool that not only allows you to send safety related content to your employee's mobile phone, but the user-friendly dashboard allows you to monitor which employees engage with the content. The content scheduler makes consistent safety messaging a breeze. In addition, the system is very flexible and offers a high level of customization. This is all tied together by excellent customer service. #### Cons Our experience has been positive. I am constantly learning about features that continue to enhance the experience. #### Vendor response Thomas, thanks for sharing your experience and for the 10/10 recommendation. We’re excited to hear the mobile delivery, engagement dashboard, and content scheduler are making consistent safety communication easier while reducing admin lift. We also appreciate the note about flexibility and customization — that’s exactly what we aim for, especially in partner-supported rollouts. It’s been rewarding to support your program and help teams get real value from the platform. Replied January 2026 --- ### modONE review - Overall rating: 5/5 - Reviewer: Quinton S. - Verified reviewer: Yes - Industry: Insurance - Company size: 5001-10000 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is a great tool for our clients, and they seem to really use them once they get the hang of it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use is awesome. This quickly helps identify employees who are not participating in the safety topics and allows us to address that immediately. Customer Support is fantastic as well. #### Cons I would make it less clicks to get to certain sections of the platform. It's still easier to use but maybe have more tabs available to quickly get to what you're looking for. #### Vendor response Quinton, thank you for the thoughtful review and for the work you’re doing to strengthen your clients’ safety programs. We’re glad modONE makes it easy to spot non-participating employees quickly so you can intervene right away, and we really appreciate the shout-out for our Customer Support team. Your feedback on reducing clicks and making key sections even faster to access is right on target. We’re continually refining navigation so risk consultants like you can get to insights and actions with as little friction as possible, and your input helps us prioritize those improvements. We’re grateful to be part of the toolkit you bring to clients and look forward to continuing to support you in driving engagement and better safety outcomes. Replied December 2025 --- ### modONE mitigating risk & promoting safety - Overall rating: 5/5 - Reviewer: Stone H. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is fantastic, ease of use, cheap, & super simple to implement. I would recommend it for any company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely easy to use & implement into companies, very straightforward. Does a great job at keeping safety top of mind, as well as consolidating all of the safety information so you have it in the event that you would need it in the future. Mitigates risk & also helps you focus on risk that is specific to your company, full content library & ai bot that can help you make content as well as giving you the ability to upload your own. Extremely cheap & if you have a good insurance agent they can usually find you savings in premium pricing if you're using this program. #### Cons I really have a hard time coming up with what I don't like about modONE as I have had such a positive experience with it. #### Vendor response Stone, thank you for taking the time to share this review and for the generous 10/10 ratings. We’re thrilled to hear that modONE has been easy to implement, keeps safety top of mind, and helps you focus on company-specific risk with the content library and AI bot. It’s great to know you’re also seeing value in having everything documented for future needs and in potential premium savings with your insurance partners. We truly appreciate your recommendation and look forward to continuing to support you and your clients’ safety programs. Replied December 2025 --- ### Invest in the Safety of your team! - Overall rating: 5/5 - Reviewer: Fiore B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Having these weekly safety discussions sent to our technicians each week and being able to track their participation has been a gamechanger! We highly recommend ModOne! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love the easy to use dashboard! Automatic Weekly Safe Discussions sent right to our Technicians is amazing! #### Cons Our experience has been great! Five Stars #### Vendor response Thanks, Fiore — we really appreciate the 10/10 and the strong recommendation. It’s great to hear the dashboard is easy to use and that automatic weekly safety discussions are reaching your technicians — and that tracking participation has been a gamechanger. That mix of low admin effort + clear visibility is exactly what modONE is built to deliver. If you ever want help tightening your weekly topics to match seasonal risks or what you’re seeing in the field, our Customer Success team is happy to support. Replied January 2026 --- ### Modern Safety Engagement - Overall rating: 5/5 - Reviewer: Bart L. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use, it is all recorded and takes away a to of busy work, so my clients can focus more on their actual jobs instead of worrying about safety and producing/recording content. #### Cons I do not have many issues with ModONE, just needs to continue to be made more efficient to use. --- ### A robust and resilient safety platform - Overall rating: 5/5 - Reviewer: Steve P. - Verified reviewer: Yes - Industry: Warehousing - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Absolutely wonderful. This platform has allowed us to increase the knowledge base of our employees, thus, making them safer and more productive employees in the workplace. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a robust safety platform that allows us to communicate safety content to the employees across the country, ensuring that they are up to date on what we need them to know. #### Cons Nothing. We like everything about modONE. The only time it has failed, is when I fail it by doing something incorrect on my end. #### Vendor response Thanks, Steve — we really appreciate the 10/10 and the trust you’ve placed in modONE over the last 2+ years. It’s great to hear modONE has helped you deliver consistent safety content to employees across the country and keep everyone up to date. We especially appreciate your note that the platform has strengthened employee knowledge and translated into safer, more productive work. And thank you for the candid “when it fails, it’s usually me” comment — we’ve all been there. If you ever want a quick refresher on any workflow or setup, our Customer Success team is always happy to help. Replied February 2026 --- ### A Safety Platform with a lot of versatility! - Overall rating: 5/5 - Reviewer: Douglas L. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ModOne is our preferred safety management platform for safety training because it simplifies employee engagement, allows for the easy development of industry specific training and gives us real-time tracking for individual and company performance. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ModOne is an outstanding product. There are several features to ModOne that I like. The SafetyBot content creator is an excellent tool that aids in developing industry specific training, making training content impactful to our employees. The Content Schedule allows us to pre-load training up to a year in advance, and we use this feature to schedule training based on industry standards and lagging injury indicators to have the biggest impact on educating the workforce. The Dashboard gives a clear picture of where the location is performing daily while the Engagement Insights allows for an easy review of overall performance and employee participation over a period of time. This is great to measure overall safety engagement trends. #### Cons The System Library has lots of topics, but many of the topics were too general in nature for us to use, we developed much of our content through SafetyBot. #### Vendor response Thanks, Douglas — we appreciate the 10/10 and the detailed feedback. Great to hear SafetyBot is helping you create industry-specific training, the Content Schedule lets you plan a year out, and Dashboard + Engagement Insights give real-time visibility into participation and trends (especially when tied to standards + lagging indicators). We also hear you on the System Library being too general for your needs. Good timing: we’re actively refreshing and improving our content now, with an updated release coming in the next few weeks to make topics more specific and jobsite-ready. Replied January 2026 --- ### modONE produces positive results - Overall rating: 5/5 - Reviewer: Allen D. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After several years of consistent use, we're still extremely satisfied with modONE's straightforward interface and exceptional return on investment. Every team member continues to benefit from the platform's targeted toolbox talks, real-time tracking, and comprehension checks—leading to higher engagement, better risk awareness, and measurable improvements in our safety performance and culture. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros modONE delivers clear, concise, and highly relevant safety messages directly to my clients' employees—right when they need them, via text or email with no app required. These on-demand toolbox talks and quick training sessions keep critical safety topics front and center, helping ingrain a true safety-first mindset into the workplace culture. As a result, we've seen stronger risk management, better engagement, and a noticeable reduction in preventable incidents. #### Cons So far, our team has had zero negative experiences with modONE. The support team is exceptionally responsive, addressing and resolving every question or minor issue we've raised quickly and effectively. This level of reliable service has made implementation and ongoing use smooth and hassle-free. #### Vendor response Thanks, Allen — we really appreciate the 10/10 and the detail here. It’s great to hear modONE is delivering clear, timely safety messages to crews via text/email (no app required) and that the toolbox talks, comprehension checks, and real-time tracking are driving higher engagement, stronger risk awareness, and fewer preventable incidents. That “safety-first mindset” outcome is exactly what we’re aiming to help build. We also appreciate the shout-out for responsiveness from our support team — we’ll share this with them. If you ever want to compare notes on which topics and cadences are producing the biggest lift across your clients, we’re happy to help. Replied January 2026 --- ### Building Real Safety Engagement - Overall rating: 5/5 - Reviewer: Lola D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, modONE has been a strong addition to our safety program. It is an effective tool for reinforcing safety culture, documenting engagement, and supporting ongoing training. While it can be used to deliver videos, we intentionally use it (at least for now) for short, low-effort weekly touchpoints to encourage participation rather than overload crews. Shifting responsibility for engagement to individuals - rather than adding another task for superintendents - has been a huge relief and aligns well with how we want safety to function culturally. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The customer support has been excellent - responsive, accessible, genuinely helpful. We switched to modONE specifically for the SMS delivery model which eliminates the need for another app and removes a major barrier to adoption. I really appreciate the flexibility of the platform and the individual accountability it creates. Engagement is tracked at the individual level which helps build consistent habits over time. The ability to view engagement trends and compare them against provided targets is extremely valuable for guiding safety culture efforts. #### Cons There is a learning curve at the beginning. If you are deeply involved in the setup and daily use, the system feels intuitive - but for someone new, navigation can be confusing at first. I consider myself at least a moderately quick adapter and even I needed time to get oriented. The engagement targets are helpful but modONE could lean into them more with light gamification to help users gain confidence faster. #### Vendor response Lola, thank you for the thoughtful review and for the work you’re doing to build real, sustained safety engagement on your projects. It’s great to hear that the SMS delivery model, flexible workflows, and individual-level tracking are helping you remove adoption barriers, build habits over time, and use engagement trends to guide your safety culture efforts. Your point about the early learning curve and the opportunity to lean further into engagement targets and light gamification is very well taken. We’re continually working to make modONE faster to learn for new users while still giving power users the control they need, and your feedback will help shape those improvements. We’re especially glad that modONE is helping shift responsibility for engagement to individuals and taking pressure off superintendents—that’s exactly how we believe safety should operate culturally. We appreciate your partnership and look forward to supporting your weekly touchpoints and ongoing training going Replied December 2025 --- ### ModOne Makes Safety Training Simple and Effective - Overall rating: 5/5 - Reviewer: Morgan T. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We’ve had a very positive experience with the ModOne Safety Training program. It’s easy to use, well organized, and helps keep our team accountable and engaged with safety requirements. The system supports strong documentation and reinforces a consistent safety culture. We would recommend ModOne to any company looking for a practical and user-friendly safety training solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Organization & structure – Keeps all safety documentation in one place, making it easy to track compliance. #### Cons Like any new program, it took me a little time to learn how to create content, but once I got the hang of it, the system is very easy to navigate and use. #### Vendor response Morgan, thank you for the detailed review and for making modONE part of your safety program. We’re glad the organization and structure are helping you keep all safety documentation in one place, track compliance, and hold your team accountable and engaged with requirements. You’re right that creating content feels new at first, and we appreciate you sticking with it—our goal is exactly what you described: a practical, easy-to-use system that supports consistent safety culture on real jobsites. We’re grateful for your recommendation and look forward to continuing to support your team’s safety management needs. Replied December 2025 --- ### Seamless, Efficient Platform with Outstanding Support - Overall rating: 5/5 - Reviewer: Amber L. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Modone has been phenomenal. The system is seamless, efficient, and extremely helpful. The customer support provided by [sensitive content hidden] has been top-notch—they are always just a call, email, or text away. Both have made the transition to Modone smooth, easy, and effortless. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate how easy the platform is to manage and use. The paperless workflow, along with the ability to access it on both mobile devices and computers, makes it extremely convenient. It allows me to track who is taking quizzes, who is ignoring them, and who is passing or failing. I can also quickly identify participants who are not receiving emails or text messages due to disconnected phones or bounced emails. Overall, the system is seamless, efficient, and accessible from anywhere. #### Cons At this time, I do not have any negative feedback to share. If I had one suggestion, it would be to make the quiz topics more challenging or better tailored to the specific needs of the insulation industry. Other than that, everything has been running smoothly and meeting expectations. #### Vendor response Amber, thank you for the thoughtful review and for the work you’re doing to keep your teams engaged in safety. We’re thrilled to hear that the paperless workflow, mobile/desktop access, and visibility into quiz participation are making it easier to see who’s engaged, who needs a nudge, and where there may be communication issues like bounced emails or disconnected phones. Your suggestion about more challenging, insulation-specific quiz topics is spot on. We’re actively expanding our industry-focused content, and feedback like yours helps us prioritize where to go deeper so the training feels even more relevant to your teams’ day-to-day work. I’m also glad our customer support team has been able to make the transition to modONE smooth and straightforward. We appreciate your partnership and look forward to continuing to support your safety culture and documentation efforts. Replied December 2025 --- ### ModONE review - Overall rating: 5/5 - Reviewer: Anthony A. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with modONE was very positive. The platform was easy to navigate, worked smoothly, and made tasks simple to complete. I found it efficient, user-friendly, and helpful throughout my experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about modONE was how intuitive and user-friendly the platform is. From the beginning, everything felt well-organized and easy to navigate, which made learning and using it smooth and stress-free. I also appreciated the flexibility modON offers—it adapts well to different needs and allows users to customize their experience without feeling overwhelmed. The performance was reliable, and features worked seamlessly, which saved time and improved overall safety and productivity Overall, modONE stands out for its simplicity, efficiency, and thoughtful design, making it both practical and enjoyable to use. #### Cons I found ModONE extremely difficult to dislike but I would like to see more safety topics in landscaping. #### Vendor response Thanks, Anthony — we appreciate the 10/10 and the thoughtful review. It’s great to hear modONE felt intuitive from day one, stayed reliable, and helped you save time while improving safety and productivity. We’ve worked hard to keep the platform organized, flexible, and low-lift for admins. On your note about more landscaping topics: totally fair. Many landscaping teams start with our General Safety library and then tailor the schedule to match the season and the work your crews are doing. If you tell us which landscaping exposures matter most to you, our Customer Success team can help you map the best-fit topics (and optional SafetyBot templates, if you use them) so the program feels more industry-specific without adding complexity. Replied January 2026 --- ### modONE is number 1! - Overall rating: 5/5 - Reviewer: Aaron S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. The team has always helped when needed and is very responsive. Set up was easy with the help of the team. Navigation through the system was a little tricky at first but is easily adaptable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use and navigate. The quiz's at the end of each session is a great addition to the content. Set up was easy for employees and the SMS option is awesome. #### Cons Creating my own content. But this is being addressed. The one other item is the screen will log you out if open for too long. Not a huge issue just need to log back in. --- ### ModeOne a great Safety Asset - Overall rating: 5/5 - Reviewer: Patrick H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Safety and risk management along with simplicity of use , the ability to communicate with workers when needed #### Cons Nothing at all it has been a wonderful experience and an excellent safety asset for our company to have #### Vendor response Thanks for taking the time to leave a review, Patrick — we’re glad to hear modONE has been a great safety asset for your team, especially the simplicity, risk management support, and the ability to communicate with workers when needed. And thank you for the follow-up clarifying the “Likelihood to Recommend” score was entered by mistake and you intended a 10/10 — we appreciate you taking a moment to confirm that. If anything ever comes up where we can make modONE even better for your crew, our Customer Success team is always here to help. Replied January 2026 --- ### Sonia Well/ Human Resources - Overall rating: 5/5 - Reviewer: Sonia W. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been exceptionally great!! Every time I have a question, I know I will get an answer right away. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The exceptional customer service. Everyone I've spoken to has always been more than willing to help. #### Cons I do not have a negative comment on this subject, as all of our experiences have been nothing bus postive, #### Vendor response Thanks, Sonia — we really appreciate the 10/10 and your kind words. It means a lot to hear that our customer service has been consistently responsive and helpful, and that your experience has been “nothing but positive” so far. We’ll share your feedback with the team. If there’s ever anything we can do to make modONE even easier for your HR and safety workflows, just reach out — we’re here to help. — David Nichols, Customer Success Lead, modONE Replied March 2026 --- ### Quick meaningful safety meetings - Overall rating: 5/5 - Reviewer: Chad S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with modONE was very positive. The platform was straightforward, easy to use, and provided a clear structure that helped keep everything organized and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about modONE was the clear structure and how easy it was to navigate. The format made it simple to understand expectations, track progress, and stay organized throughout the process. #### Cons It would be nice to send a reminder to the users that have not read their text that they have X amount of days until it expires. #### Vendor response Chad, thank you for the fantastic review and for trusting modONE to support safety in your business. We’re glad the clear structure and easy navigation are helping you stay organized and efficient. Your suggestion about reminder messages for users who haven’t read their texts is very helpful—our product team tracks feedback like this as we prioritize future improvements. We appreciate your recommendation and look forward to continuing to support your safety culture. Replied December 2025 --- ### Great way to keep safety connected - Overall rating: 5/5 - Reviewer: Kent M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have not been 100% involved but I really like the product and find it easy to keep safety reminders in my employee's hands. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A simple way to give toolbox talks to my crew. #### Cons It would be better to see easier tracking and ways to print out participation logs #### Vendor response Kent, thank you for this review. We're glad modONE is delivering for your organization! Replied December 2024 --- ### modONE is Worthwhile - Overall rating: 5/5 - Reviewer: Terry V. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. modONE has been a great benefit to our company. It has helped manage an area that was frustrating to manage in the past and there has been greater accountability as a result. From the moment we started setting up modONE, the support has been outstanding. When changes have been suggested to benefit the use of the system, the programmer goes out of their way to try to implement those changes. If they can't do it, they will inform you. If it's a good suggestion, they say, I like that idea, and next update there it is. The support is world-class. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to view the dashboard in real time is a great feature. Having the ability to create your content with the help of SafetBot and the ability to embed videos into the content is a bonus. The fact that content can be resent to those individuals who may be behind or forgot to fully complete their safety discussion helps me to ensure all employees are getting their training. Also, the fact that no one has to download an app is great and was a main selling point for our company. #### Cons The audit function is my least used function. It is a great tool but we utilize an audit tool in another software program the company utilizes for job management. #### Reasons for choosing modONE A web-based platform that did not require downloading an app by employees. The ability to send a text immediately to all employees. The pricing was better and more in line with the size of our company. --- ### Initial impressions - Overall rating: 5/5 - Reviewer: Mark S. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic. I believe that I matter, my company matters, and they are proud of what they do. It shows in how they interact-and after all, customer service is what these types of programs are all about. I saw I had a team alongside me as I built and rolled out, and I believe that team will be there always. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Support is fantastic. Not only do I feel valued as a client, but the company is also transparent. Many companies tried to appear as if they had it all together but couldn't answer direct questions during the sales "pitch". With modONE, I tried the free trial, and just kept going and going, I compared many different programs before I purchased, and tired many free trials, using this as the standard that I measured everyone else against. I kept coming back to modONE. It's great to just be able to use a program, instead of having to spend hours to learn how to talk to it first. #### Cons No real complaints, they were still rolling out a feature I wanted, but gave me a work-around to get past its implementation date. Who does that? #### Reasons for choosing modONE It was intuitive, customizable, has a library of their own, customer support was on point. Has the automation and customization I need #### Vendor response Thank you so much for this positive feedback! We pride ourselves on engaging strongly to make sure that our customers actually get the improvement in safety that we promise. Thank you again! Replied May 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/risk-management/modone-profile/reviews/?page=2) --- modONE Reviews, Pros and Cons - 2026 Software Advice