About MyVCM

For organizations operating security programs who need to demonstrate compliance to security standards internally and externally, Ostendio MyVCM is an Integrated Risk Management Platform that Makes it easier to build, operate and showcase your security program.

Unlike manual approaches using multiple point tools, documents and spreadsheets, Ostendio is superior because it provides a single solution that incorporates users and requirements across the entire enterprise.


Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of MyVCM

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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November 2019

Alec from Wellth Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2019

Straightforward way to implement a well-tracked compliance program

MyVCM has allowed our small organization to implement a solid compliance program starting as early as 10 employees, and now scaling to 30-40 individuals tracked and many systems and assets. I assume MyVCM will be able to cover us as we scale to 50-100 or more individuals as well.

Pros

Makes it easy to manage policies, run risk assessments, establish recurring audit tasks, and record and track compliance across an organization. Good and proactive support from the company, and the company and founder clearly care about the product and the mission and are actively introducing new useful features from their deep domain knowledge.

Cons

The UX flows are somewhat unintuitive at times, and the product can be complex with significant learning curve. Compliance is complicated, so it's understandable... but could be better. They offer policy templates as well, but they contain some typos and aren't fully harmonized with each other.

Reasons for Choosing MyVCM

Product flexibility and coverage, professionalism, dedication to creating a great product, and support

June 2019

Cassey from Accessible Solutions, Inc.

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

MyVCM was key to both establishing and maintaining our security program.

Building a security program from scratch is extremely overwhelming. Especially when it's not your primary function within an organization and you have no security experience. MyVCM breaks down the steps into manageable tasks and then gives you the tools you need to maintain the program. I tell the system what training and policies apply to which employees and the system does the rest. My team gets reminders for actions and I can pull reports at any time.

Pros

It can assist anyone in building and maintaining a security program. You don't have to be a security professional to use the tool. The tool provides training and document templates. The tool makes managing - training, audits and other security activities - easy. The software is consistent and easy to use. The support team us always friendly and super responsive.

Cons

It can sometimes be confusing what needs to be completed on certain action items. For example, when a document has met it's expiration date there is an action for the owner to review the document. The owner needs to review the document and push out the due date another year - I didn't find this to be intuitive but I can see why it was designed that way to provide additional flexibility.

Response from Ostendio

Replied August 2019

Cassey, Building a security program is very overwhelming, so we are happy MyVCM helped break everything up into manageable pieces. We look forward to helping out everywhere we can. Thanks! All the best, JM Sr. Customer Success Manager

April 2020

Kim from 2Morrow, Inc.

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2020

Still implementing, but so far so good

We are a "growing teenage startup" that has to make the transition into a larger and more organized company. SOC2 Type 2 is our goal, but honestly we wouldn't have known how to really get going. Ostendio's professional services have thus far exceeded expectations, the advice they've provided coupled with the real work they've done has 100% enabled us to start this journey with a good probability of success.

Pros

The best features (so far) have been the similarity of the interface between its various sections, making it easier for all users to learn. Thusfar, we haven't had difficulties getting people trained and using the system—and having people use the system is crucial because spotty use will lead to future problems.

Cons

Finding features can be challenging, but folks can be trained. The email notification system is nearly too much, some of our people aren't really paying attention and it might help if we could modify the email so we can highlight do-not-ignore action items. We're not yet into routine use of the software but can see a place for a look-ahead calendar to help with planning upcoming audits, document reviews, and other scheduled tasks.

July 2019

Oscar from RamSoft USA, Inc.

Company Size: 51-200 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2019

Feature-Rich Product That's Constantly Improving On Itself

Pros

MyVCM provides a wide range of functionality and modules built-in that grants us all the tools we need to build our security framework. On top of that, Ostendio is very receptive to customer feedback and is constantly incorporating new features and improvements based on that feedback. So, what I like the most about this product is the functionality that is continually improved upon.

Cons

The policy and procedural templates that come with Standard licensing is sub-par and required a lot of adjustment to make usable. Once we upgraded to Premium licensing, we gained access to the Premium Templates which are phenomenal.

Reasons for Choosing MyVCM

During the initial Sales process, the CEO of Ostendio joined some of the conference calls and was very hands on throughout the process. The commitment that Ostendio showed early on was what really drew us in, then the feature rich product sealed the deal.

Response from Ostendio

Replied August 2019

Oscar, Thanks for the kind words. As you know, we love to get feedback and continuously work to keep improving MyVCM. We look forward to working with you for many years to come. All the best, JM Sr. Customer Success Manager

September 2019

Jim from AristaMD

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Solid Product that really helped our certification process

MyVCM is facilitating and enabling our certification process for SOC II and HITRUST. It holds all of our polices and procedures, as well as the evidence we post supporting our implementation. MyVCM also contains the assessment questionnaire that we use as a gauge to determine how far along we are in the compliance implementation process.

Pros

Ease of use and features. Easy to set up users, assign them documents, then record who has acknowledged receipt of said documents. Documents can either be stored as document files or links to documents on other storage platforms. The roles of approver, custodian and customer allow for routing flexibility when processing policy documents.

Cons

No real pain points to relate. I would like to be able to make more changes to policies without triggering a policy update process, but that would somewhat defeat the purpose of a protected policy system.

March 2020

Sydney from Accessible Solutions, Inc.

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2020

Overall, a very useful tool in the Security and Compliance realm.

MyVCM really guided the build of our structured Security and Compliance program. It provided the path and next steps we needed when we weren't sure if we were documenting enough, what to document, and what to make sure was covered in our policies. Now, with a S&C Program built, the product helps us maintain our program in an efficient way.

Pros

The product is pretty easy to use, and it has integrated very well into our company. Customer service has been excellent and super helpful any time we have questions!

Cons

More flexibility with the documents and projects would be nice. Tracking evidence is very important, so a way to add emails and documents that don't need annual review to a policy or project would make the product even better in my opinion.

June 2019

Keaton from MovementX

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

Excellent team and product!

My VCM helped us get our compliance program up and running including organizing our ticketing and audit systems as well as helping us put substance to our policies and procedures.

Pros

During the sales process we were met with excellent customer service. The Ostendio team was friendly, informative, patient, and thorough with our onboarding and responded personally to every question that we had. I highly recommend this team to anyone!

Cons

The software is extremely robust and has many varieties of features. Our team is very small and the extent to which we actually ended up using the software was limited. For any mid size or large organization, highly recommend this tool.

Reasons for Choosing MyVCM

The sales and customer service team

Response from Ostendio

Replied August 2019

Keaton, We are happy you found our customer service helpful and valuable. We always strive to make sure our customers feel supported. All the best, JM Sr. Customer Success Manager

June 2019

Michael from StateServ Medical, LLC.

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

A valued team member MyVCM

When we contracted with Ostendio, we thought what a smart choice we made, and we were right as the software is amazing. What we didn't fully understand at that point was the wonderful partnership we were engaging in with Ostendio. The team at Ostendio has provided us with the needed expertise to help shore up our compliance stance.

Pros

Once built the software provides assurance that our compliance documents are reviewed, updated and evidence provided - checking off compliance boxes is a huge win for our business.

Cons

There is a slight learning curve which can be a drawback, however the customer service and on-boarding team at Ostendio provided amazing training and support to get us going quickly.

Response from Ostendio

Replied August 2019

Michael, We are happy to have been there with you every step of the way as you got your security program up and running. We look forward seeing you progress and working with you. All the best, JM Sr. Customer Success Manager

June 2019

Michelle from NexusTek

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

Director of Compliance

Excellent, the interaction with the staff, rep is my main contact is always helpful and a pleasure to work with each week.

Pros

The ability to train and verify employee training. Creating the documentation library with update/annual review reminders

Cons

Flexibility on including outside videos for training

Response from Ostendio

Replied August 2019

Michelle, Thank you for those kind words, it has been a true pleasure working with you one on one these last couple of months. Ostendio will always be here to help whenever you need it. All the best, JM Sr. Customer Success Manager

November 2019

Michael from emocha

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

MyVCM for HIPAA

Pros

The best part about this product is it allows you to create trainings for your team to stay compliant.

Cons

Would be nice if things were more auto created for you.