About Ncontracts

Many financial institutions manage risk and compliance with manual process. Departments suffer from lack of communication and collaboration, incurring massive fines and penalties if efforts fall short.

Ncontracts offers integrated solutions encompassing the complete lifecycle of risk, including enterprise risk, vendor, business continuity, compliance, audit, findings, and cybersecurity. Customers can choose modules for specific needs or build a complete enterprise risk management system.


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Supported Operating System(s):

17 Reviews of Ncontracts

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

May 2021

Karen Ann from Mission Federal Credit Union

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Essential to our Business

Very satisfied, we have bi-weekly meetings with our designated rep and have any issues quickly resolved.

Pros

I enjoy the ability to customize the program to fit our needs for a mid size credit union. In addition, I feel their program allows us to manage our contracts, stay on top of deadlines, and run reports needed to be successful. As well they are essential in our ability to meet our NCUA requirements with security reviews.

Cons

While I have used NContracts for the past three years and would not move to another platform, I would request to have a 10 key format when entering dates instead of a calendar function; however, this is a very minor change i'd make.

Reasons for Choosing Ncontracts

Price and current relationship with NContracts. NContracts fits our needs and no competitor could offer the same services for the same great price.

May 2021

Ryan from Guilford Savings Bank

Company Size: 51-200 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Ncontracts Software Application Suite

Enterprise risk management including audit management, business continuity planning, cybersecurity assessments, risk assessments and vendor management.

Pros

Ease of use and integration points between the various software applications.

Cons

Lack of custom report writing options available to the administrator.

Reasons for Choosing Ncontracts

Ease of use and great reference experiences.

Reasons for Switching to Ncontracts

Poor implementation, support and training options. The software was a BEAR to use compared to Ncontracts.

May 2021

Kevin from First Bank of Berne

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2021

Nvendor and contracts

I feel this has been a beneficial relationship, as we are able to keep up with the demands of auditors and regulators without adding additional staffing to handle all of the requirements.

Pros

I feel that the value of the collection of the reports, and the paralegal reviews of the data received is a great time saver. This allows us to review and dig deeper into the reports as needed without needing to have experts in our facility for all of the different types of documents.

Cons

We plan to review some of the training materials to update our ability to quickly navigate the data in the most efficient way, since the website has been updated and includes a lot of areas we are not currently using.

Reasons for Choosing Ncontracts

Seemed to be the best mix of services and pricing to fit the situation we were in at the time.

April 2021

Robin from Columbia Credit Union

Company Size: 201-500 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Vendor Management

This company is a pleasure to work with. Staff throughout the organization are proactive and very responsive to customer request and/or the need for assistance.

Pros

Simple, Intuitive, scalable vendor management solution enabling rapid end user adoption and the realization of tangible business benefits within a very short period of time. Easy navigation good screen layout, search, drill down, workload tracking , status reports and document management functionality. Combined with other Ncontract products such as Ncontracts, Ncontinuity and Nrisk provides the essentials to manage and take vendor management to new levels for improved cost and risk management.

Cons

Product could be enhanced by enabling one to track and report on vendor costs, manage vendor resiliency ratings, and the opportunity to create and generate program level reports against established key performance and risk metrics. Ability to undertake requirements gathering, RFI's and RFP's from within the solution and enhancing the survey functionality would be an added bonus along with the use of AI/ machine learning to provide concise summaries of agreements

Reasons for Choosing Ncontracts

Value for money, End user experience, Functionality, Price, Service

Reasons for Switching to Ncontracts

Made the switch as previous vendor software did not have all the functionality of the Ncontracts solution nor was it as intuitive or provide for a good end user experience. Follow up service was also slow.

May 2021

Leo from Westfield Bank

Company Size: 201-500 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2021

Ncontracts: Happy with the tools and customer support.

Ncontracts is excellent in terms of customer support and response times. This is very important to us. The attitude of the Ncontracts team is to help clients actually get value from the work they perform on the software. We use the information generated, i.e. the assessments and results, for decision making and developing action plans. Therefore we feel that the bank is getting value from the software over and above simply meeting regulatory requirements.

Pros

Ncontracts software is intuitive and easy to use. Implementation went very well and no significant stumbling blocks occurred. We have used Ncontracts for almost three years and found that new features and enhancements have been added on a regular basis. We requested a couple of customized reports and Ncontracts built what we needed in a short period of time.

Cons

Being a spreadsheet user, I would like to see more reports available in a excel-friendly format. Ncontracts has recently added some new functionality for creating excel-friendly reports, therefore the company seems to be listening to their customers regarding this. As noted above, Ncontracts will build customized reports for their clients and while that has worked well, it would be better to have more standard tools available.

Reasons for Switching to Ncontracts

Our previous system was perceived by users as very cumbersome and the results yielded little value for decision making. Our philosophy is that risk management should be focused on how to better achieve business objectives. We were looking for a company, not just a software, that shared this approach and could provide tools to better understand risk as we move forward with business objectives. Ncontracts was our choice for this.