--- title: "Okta Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Okta. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Okta is a good fit for you!" source_url: "https://www.softwareadvice.com/risk-management/okta-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Identity Management Software](https://www.softwareadvice.com/identity-management/) / [Okta](https://www.softwareadvice.com/risk-management/okta-profile/) / Okta Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/risk-management/okta-profile/) Reviews [Alternatives](https://www.softwareadvice.com/risk-management/okta-profile/alternatives/) # Okta User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 946 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 688 reviews (73%) - 4 stars: 213 reviews (23%) - 3 stars: 40 reviews (4%) - 2 stars: 3 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - I also like the hr integrations with our major cloud softwares because I only have to manually enter new hire onboarding information one time and then its all automated for the rest of their new hire process which really saves my time helps to clean my interface. - By setting up a single authentication system in my work in technical product support, it is easier to get along with users and support staff. Besides the security aspect, it also makes it convenient for users to log in to crucial applications. - Okta simplifies identity management with secure single sign-on, user access control, and integrations. ### Most mentioned cons - The time gap between when a code is needed and when it is sent is way too long. - Custom app integrations and oauth configurations took me longer than expected and the admin console performance was also slow and it felt buggy when it should be snappier. - Some areas of configuration can be overwhelming especially when it comes to working on advanced policies or custom integrations. ## Okta customer reviews Showing reviews 1-25 of 946 (page 1). ### Okta simplifies OAuth authorization and user management for microservices - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered Okta offers solid ease of use and fair value for money for identity services. Streamlined developer management and onboarding saved engineering sprints, and technical customer support helped debug OIDC tokens. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros OAuth 2.0 and OIDC SDK integration simplifies user management across backend microservices. Granular password management policies and MFA rules protect sensitive admin scopes and staging logins. #### Cons Automating initial tenant deployment and schema sync between preview sandboxes and production environments requires verbose Terraform resource definitions. --- ### Okta Security is the best!!! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Architecture & Planning - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked Okta's customer support, cloud integration, and strong security features. The integration capabilities were helpful for RRS Group, and Okta provided a centralized and secure approach to identity and password management. #### Cons The password management experience could be improved, particularly by making some features more intuitive and easier to manage for end users and administrators. --- ### Enhancing Security and Identity Management - Overall rating: 4/5 - Reviewer: Fernando G. - Industry: Architecture & Planning - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Okta provide us a secure and centralized management of user identities and access. Also, connects easily with a wide range of business applications and systems. #### Cons Some administrative features could be more intuitive and easier to navigate. Okta costs can increase as user numbers and advanced security requirements grow. --- ### Reliable SSO for internal and trading tools - Overall rating: 4/5 - Reviewer: Hrithik V. - Industry: Financial Services - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Okta is reliable and convenient for everyday access. It works well for both regular company apps and more critical systems, though access issues can be disruptive when they happen. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It gives us one place to access internal tools, including our UI, and SSO usually makes logging in quick and simple. It's especially useful when moving between several applications during the day. #### Cons Access requests, password expiry, and account lockouts can be frustrating. Since some important tools depend on it, an Okta issue can block work until IT or security helps resolve it. --- ### Reliable Identity and Access Management Solution - Overall rating: 5/5 - Reviewer: Mohammed N. - Industry: Research - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Okta has been a reliable identity and access management platform. It improves security, simplifies user authentication, and integrates well with many business applications. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Okta simplifies identity management with secure single sign-on, user access control, and integrations. #### Cons Initial setup can be complex, and advanced features may require additional configuration and cost. Update these --- ### Improving Security and Productivity Across the Organization - Overall rating: 4/5 - Reviewer: Arnold D. - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Okta as a Senior Executive at iQor has been very positive. The platform has played an important role in strengthening how we manage identity and access across a large and distributed workforce. It has helped simplify access to essential applications while maintaining a strong security foundation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked most about Okta was how it made security feel seamless rather than burdensome. As a Senior Executive at iQor, I appreciate solutions that not only strengthen security but also improve the employee experience, and Okta does both very well. The single sign-on feature significantly reduced the frustration of managing multiple passwords and gave employees faster access to the applications they use every day. At the same time, the platform's multi-factor authentication capabilities provided an added layer of protection without disrupting productivity. #### Cons While my overall experience with Okta has been positive, one aspect I liked least was that the initial setup and integration process could be complex, especially when connecting a large number of applications and systems. As a Senior Executive at iQor, I understand that enterprise-grade security solutions require careful planning, but implementation can take significant time and coordination across teams. --- ### Okta for security - Overall rating: 5/5 - Reviewer: Victoria S. - Industry: Market Research - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We used Okta for secure sign-ins and passwords management on our corporate computers. Easy to use and to ensure security. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Okta is very easy to use. It is another security layour that helps avoid any kind of data breach, insecure connections, etc. Okta automatcially suggests to update the apps in a timely manner. #### Cons I haven't noticed anything in particular that I wouldn't like about Okta. It works as expected and surves its purpose. --- ### Essential SSO for navigating multiple testing environments - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Okta is a massive time-saver for QA workflows. It provides the strict security our organization needs without acting as a bottleneck when I need to quickly jump between Jira tickets, code repositories, and different test environments to verify a bug. It securely handles the access so I can focus on testing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I constantly switch between Jira, staging servers, CI/CD pipelines, and various testing tools throughout the day. Okta makes this seamless with reliable Single Sign-On (SSO). It completely eliminates the need to manage and cycle credentials for every internal tool. The Okta Verify push notifications make MFA fast, so logging into a new testing environment or authenticating via an Ubuntu terminal doesn't break my focus or slow down my workflow. #### Cons Managing test automation accounts can be a headache. Handling or bypassing MFA for service accounts or automated test runs (like Python scripts interacting with secure APIs) often requires complex workarounds or constant back-and-forth with the admin team. Additionally, if session timeouts are set too aggressively by IT, it can unexpectedly boot you out during long exploratory testing sessions. --- ### Okta Review - Overall rating: 5/5 - Reviewer: Kevin F. - Industry: Information Services - Company size: 201-500 employees - Product usage: 1-3 years · monthly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and you can always get help from their customer service. The software is user friendly and it's great value for your money. #### Cons Sometimes you have to wait for customer service to get back with you, but that's normal for all software. Since their IT and customer service teams are busy, be patient and you will get help. --- ### Great Tool for Managing Users Access Securely - Overall rating: 4/5 - Reviewer: Ankith T. - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Okta has been very positive. It simplifies password management, user access and employee onboarding with improving security across organization. The platform is easy for everyday users and managing application access is much more efficient than using seperate login system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like the most about Okta is how easy it makes user access and password management. The Single Sign On feature saves time beacause I only need one login to access multiple work applications. Customer support has also been helpful when assistance was needed. #### Cons The main drawback is that some administrative settings can be difficult to understand for new users. --- ### Manager - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Computer Software - Company size: 5001-10000 employees The reviewer appreciates the quick access to applications and the efficient onboarding process provided by Okta. A concern arises from the automated integration with LinkedIn, which can lead to complications like duplicate accounts due to the organization's setup. Full review available after login on Software Advice --- ### Software Engineer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Computer Software - Company size: 11-50 employees The integration of Okta into existing microservices is straightforward, enhancing user experience with minimal login latency. Yet, the complexity of the UI for managing access permissions can hinder the onboarding process for external contractors. Full review available after login on Software Advice --- ### A Secure and Reliable Identity Platform for Modern Teams - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: E-Learning - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In general, Okta has remained a reliable and safe identity platform couple with a user-friendly experience for user management across the company. By setting up a single authentication system in my work in technical product support, it is easier to get along with users and support staff. Besides the security aspect, it also makes it convenient for users to log in to crucial applications. Yes, some advanced features need technical skills for configuration, but after doing all the groundwork, Okta is known for giving a steady and smooth identity management experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Okta helps in providing a secure and smooth identity management experience probably by making user authentication and access control much less of a chore across various systems. The Single SignOn mechanism is dependable, and the range of compatible applications and setups is quite large, which means less time in preparation of new applications. Besides, the admin console is simple and offers great transparency to user activities, security events, and lifecycle management. Besides providing excellent round-the-clock support, automated provisioning and deprovisioning help in cutting down the manual working hours drastically while at the same time ensuring compliances are maintained. #### Cons Some areas of configuration can be overwhelming especially when it comes to working on advanced policies or custom integrations. It might require strong technical background to resolve SSO problems and in some cases the material provided might be aimed at those who are more familiar with the identity protocols such as SAML or OAuth. Pricing could be a factor if an organisation carries out multiple operations and hence needs several addons. Even though reporting is up to the mark, it cannot be said to be as versatile as the specialized analytic tools. --- ### You're secure and safe with OKTA - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Defense & Space - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pretty simple, all of our workstation software applications were 2FA protected with OKTA, and we had to use the app to unlock our workstations alongside our passwords. Great service, I fully recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Probably the best 2FA authenticator app I've used. It was comprehensive and trustworthy. The company I worked for integrated it in over Google Authenticator shortly after I started. #### Cons Depending on your networks security privileges, if you need to update your contact information or any other data, it was an extensive process to regain access to your account. It's a short term pain for being to access your station, but theres confidence is the defence and security you will have with this product. --- ### Very reliable - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I use Okta everyday and I think of it as a necessity for what we do. #### Cons Love okta, no pitfalls to mention here.. --- ### Streamlined Access and Strong Security in One Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Okta has been positive. The platform provides a reliable and secure way to manage user access across multiple applications, with features like single sign-on and multi-factor authentication making day-to-day use much more convenient. It has helped streamline onboarding and improve overall security within the organization. While there is a learning curve when it comes to setup and administration, and some configurations can be complex, the platform’s scalability, strong integrations, and consistent performance make it a valuable solution for identity and access management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked most about Okta is its strong security and ease of access management combined in a single, cloud-based platform. Features like single sign-on and multi-factor authentication make it much easier for users to securely access multiple applications without juggling credentials, while still maintaining a high level of protection. I also appreciated how it centralizes user management, allowing IT teams to automate provisioning and streamline onboarding, which improves overall efficiency. The platform’s scalability and reliability stand out as well, making it suitable for growing organizations, and its flexibility in integrating with a wide range of applications adds to its overall value. #### Cons What I liked least about Okta is that its interface and administrative setup can feel complex, especially for new users or smaller teams without dedicated IT support. While the platform is powerful, configuring policies, integrations, and workflows often requires a deeper level of technical knowledge than expected. Additionally, troubleshooting issues can sometimes be time-consuming, particularly when dealing with authentication errors or integration mismatches. There are also occasional concerns with pricing, as costs can add up quickly depending on the features and scale needed. Overall, while Okta is highly capable, the learning curve and complexity can be a drawback. --- ### EXCELLENT EMPLOYEE MANAGEMENT APP - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered It's an easy-to-use application that allows you to manage the entry and exit of large groups of people. It offers various verification methods that add extra security to the login process. Its interoperability across devices makes its level of compatibility unparalleled. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy password management and two-factor authentication they offer are great security features. In addition, it can be used on different devices simply by logging out on one, which adds versatility. #### Cons Sometimes, when the application is open on two computers simultaneously, it experiences technical problems and freezes on one machine, instead of the session closing on the other. --- ### Okta is a good management platform. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I can look past the cons because it stays secure. Okta is a great way to manage single sign on and I like it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Okta helped keep our data secure. The MFA system was great and easy to user. Getting users set up was easy too. #### Cons I had a few cons, it was sometimes really slow and sometimes the "keep me logged in" feature did not work. I get the 2FMA things but why have the option if it does not work? --- ### A Great, Streamlined Onboarding and Verification Software - Overall rating: 4/5 - Reviewer: Charlie L. - Industry: Entertainment - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Okta and their verification software was a great value for the money that provided a streamlined onboaridng process along with password management, smooth daily sign in, and allowed me to get right to work at the beginning of each day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Okta provided a clear and easy way to verify and streamline onboarding at one of my first jobs in Los Angeles. The user interface was clean and simlpe, the verification process allowed me to manage my passwords without worrying about data leaks, all without an insane learning curve. #### Cons While I only used Okta for a short period of time, I think the one thing I'd build on would be the cloud integrations. While they exist, at the time Okta seemed just one step behind. --- ### Great integration and ease of use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to integrate with all of our cloud offerings as well as our on prem installed software. The integration and ease of use makes it an Easy go to solution. #### Cons Some of our on prem tools did t have documentation on how to integrate but we were able to figure it out with the support --- ### Excellent tool for single sign-on - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Electronics - Company size: 201-500 employees - Product usage: less than 1 year · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Okta is flexible and easy to integrate making it a great choice for organizations that want to improve how they manage identities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The interface is clean and easy to navigate. Features like quick clipboard copying are convenient and overall the platform feels stable and straightforward to use. Signing in is simple there are multiple login options and resetting a forgotten password only takes a moment. #### Cons Honestly, I do not have anything to complain about everything just works smoothly. Overall is good experience. --- ### What’s Good About Okta - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Government Administration - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered It only requires a single set of credentials to access all the applications securely with the help of Okta which saves time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Okta is a robust Identity and Access Management program that allows us (teams) to securely access applications without leaking sensitive information. #### Cons It is more than four years now and I have not come across challenges while utilizing Okta on my user-end. --- ### Efficient and User-Friendly App - Overall rating: 5/5 - Reviewer: Jelly O. - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Okta has been great. It's incredibly wasy to use, especially with the single sign-on feature that allows me to access all my work apps with just one login. It's saved me time and reduced the hassle of remembering multiple passwords. There were a few minor hiccups initially while adjusting to the system, but overall, it's a smooth experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked the most with Okta is I appreciated how simple it was to log into all my work apps using a single sign-on. It saved me time and the hassle of remembering multiple passwords. #### Cons The only problem I found a bit frustrating was occasional latency in loading certain applications, especially when using Okta's universal directory for the first time. It wasn't a huge issue, but it did impact the speed of logging in. Overall, it was a great experience using this app. --- ### Easy SSO and Better Access Control for Daily Operations - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Okta has made our daily operations smoother by giving us one secure login for all our apps. It reduced support work, made onboarding faster, and added solid MFA protection for important systems. The setup took some effort at first, especially when connecting different apps, but once everything was in place, it has been reliable and easy for our team to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Okta simplifies daily work by handling all logins in one place, speeding up onboarding and improving security with MFA. It also connects well with the main tools we use across the business. #### Cons The initial setup needed careful testing, and some admin features take a little time to learn, especially if you're new to identity management. --- ### "Secure and Powerful Identity Management but Takes Time to Learn" - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: 1-3 years · weekly - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is a secure, reliable, and powerful identity management tool, best suited for organizations that need strong security. However, it requires time to learn and is not cheap my overall experience is positive... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its a strong security and authentication features. It supports multi-factor authentication (MFA), single sign-on (SSO), and biometric verification, which makes login very secure. Once set up properly, it works smoothly and saves time because users don’t need to log in again and again to different apps. #### Cons The learning curve is high, especially for beginners.Initial setup and configuration can feel confusing and complex without proper documentation or experience. Also, pricing is expensive for small businesses or individual users.. ---