Onspring Software

Onspring Software

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6

Recommendations

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About Onspring

Onspring is a cloud-based, no-code software for reporting, analysis, process management, and coordination. Our connected solutions for Governance, Risk & Compliance, ITSM, and Business Operations create efficiencies for your teams and put key metrics at your fingertips anytime and everywhere. Central project portal allows teams to collaborate on internal projects, client deliverables, and company initiatives, with the ability to track project status, documentation, milestones, ownership, and more. Diagram entire processes in stages with visuals and create approval/rejection paths for non-linear processes. Apply business rules and workflow logic to automatically notify designated teammates of recent updates or actions needed, and schedule automatic reports to select ...

Onspring Pricing

ENTERPRISE: Contact Onspring for pricing information.

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Risk Management Dashboard in Onspring Automation Software
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Onspring Reviews

Overall Rating

4.76

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 59 reviews

User Profile

Michelle

Verified reviewer

Company size: 10,000+ employees

Industry: Insurance

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2020

Great tool and easy to use

OnSpring has allowed us to manage projects, contracts, and vendors in a whole new way. No longer are items stored in multiple areas, they are all right in here in one easy to use tool. The team at OnSpring is extremely helpful and the best group of people to work with. They are extremely flexible and understood our needs from the start. I cannot say enough about this company overall.

Pros

OnSpring is honestly THE easiest software to use. Right from the start the layout is appealing and not overwhelming at all. Without any formal training, a user can quickly figure out how to use it and be up and working in no time.

Cons

At this point, I cannot think of a downside to the software. Everything we have needed OnSpring to do, it does!

Response from Onspring

Thank you for providing such a great review of Onspring! We are glad to hear the software platform has been so beneficial for your organization. And, we're just as delighted to hear about your positive experience with our team. We appreciate your partnership with us and always, your feedback.

Replied March 2021

Chris

Company size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

Excellent GRC solution - Highly recommend!

Onspring is making our risk much easier to define and report. We previously had so many disparate processes and functions that it was difficult to report risk accurately.

Pros

- Consistent improvement with new updates and releases- Everyone at Onspring is great work with- Ease of use- Out of box features

Cons

- When delegating a survey to someone else, Onspring should dynamically update the email that goes to the delegate for you. It will send the email addressed to the initially assigned person unless you adjust it. Onspring allows you to adjust it, but it seems they should automatically update the name instead of keeping the original person's name. Adjusting the email could be easy to miss; therefore, you send an email to the delegate addressed to yourself.- The timeout function needs to be adjusted. It appears to let you continue your session, when it does not.

Reasons for choosing Onspring

Onspring looked much more user friendly, more elegant, and the price was right.

Reasons for switching to Onspring

We were having some issues with Rsam and couldn't view all of our risk in one solution. Rsam was also not user friendly. Onspring has fixed this issue for us.

Response from Onspring

Thank you for taking the time to leave this review Chris - really appreciate your candor and feedback.

Replied November 2022

malika

Company size: 5,001-10,000 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

4

FUNCTIONALITY

4

April 2022

My Onspring review

Not bad

Pros

easy to use, appealing to the eye, central location for all projects

Cons

Needs more dashboard elements, Burndown charts, the metrics needs to change accordingly with selection in report

Response from Onspring

Malika - Thanks for taking the time to post this review; we really appreciate it. I'm going to ask your Customer Success Manager to contact you to help with dashboard elements, as I believe there are ways he can help you create exactly the type of reports and metrics you're looking to show. And if not, we'll take it up with our product team!

Replied April 2022

Olivia

Company size: 501-1,000 employees

Industry: Insurance

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Onspring Review: Olivia Blackburn

I love using Onspring. Our consultants (Tutela) are great, and very knowledgeable. The Onspring essentials training has helped for me to do development work on my own.

Pros

The ability to customize the software on your own in whichever way you need it to work for your organization.

Cons

esignature platform is currently missing.

Reasons for choosing Onspring

More functionality and out of the box solutions.

Response from Onspring

Thank you for leaving a review of Onspring, Olivia! And we appreciate your input on the esignature functionality; we have that in the works for 2024 features!

Replied October 2022

Scott

Company size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

6 month User Experience Thus Far

My team loves the platform, the ease of use, and the capabilities. We are looking forward to see how we can do more.

Pros

Ability to self-develop and implement changes on the fly. Ability to adapt the software to the needs of our various teams.

Cons

Learning how to implement some of the training to our specific needs. The training is easy to follow but trying to tailor it to our needs is a little challenging.

Reasons for choosing Onspring

The innovation, ease of use, and self-development capabilities.

Response from Onspring

Thank you for sharing your feedback Scott! Glad to hear how you're adapting Onspring to meet the needs of your teams.

Replied November 2022

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