About Protecht.ERM

Protecht.ERM helps businesses dynamically manage all risks in a single platform, including risks related to compliance, health and safety, internal audit, incidents and KRIs. It helps automate the manual and time-consuming process of managing the collection and analysis of risk information across your organization.

Key functionalities include a complete GRC/ERM platform, mobile app, dynamic form builder, workflow management, bulk update, third-party integration, risk analytics dashboard, reporting and optional regulatory content. The implementation of Protecht.ERM is completely scalable, assisted by easily deployable best-practice templates for risk assessment, incident reporting and auditing. Alternatively, users can create data capture forms, workflows, das...


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of Protecht.ERM

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(3)

3

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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March 2018

Uttam from CBHS Health Group

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

The best (value for money) product I have used so far.

Key benefit has been around implementing and embedding risk and compliance matters across the business units. Users have accepted the product easily.

Pros

Most modules and workflows are customisable. Users find it easy and intuitive. Developers and support personnel take users requirements and expectations into account.

Cons

The compliance module is quite rigid e.g. limitations to what can be put in and is cumbersome to use and navigate e.g. library and assignment.

August 2017

Donna from Summerland Credit Union

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2017

Protecht are always a professional organisation to work with, the service is excellent

The ability to centralise all risk information into one database and have this information used by staff across the business

Pros

That all risk information can be centralised on to one database and that reports are easily accessible.

Cons

For users who do not use ERM extensively the system can seem cumbersome and training staff can take some time particularly as we are in a regional area.

Response from Protecht

Replied August 2017

Protecht.ERM allows organisations to design their own forms and role based launchpads to support risk related processes. We are continually improving the UX and features to support our client needs.

March 2018

Bianca from EISS

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2018

Protecht has been working well within the organization. The system limitations are not material

Pros

The ability to generate proper reports for formal reporting purposes and the use of workflows. The support team has been very helpful and responsive in addressing comments/questions/fixes. I also like and appreciate the overall look and feel of the system.

Cons

Several system limitations exist (none that materially impact the purpose Protecht is supposed to serve) and it isn't easy for users to learn how to make edits/changes to workflows, reports, builds in the system. Typically I've had to reach out to the support team (even to make the simplest changes such as editing the width of columns in reports sometimes).

December 2015

Kellie from MMPCU

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

December 2015

There is just not enough time to maximise the potential this software offers.

We have been very happy with our experience to date however we are still in the early stages of setup. Next steps is getting all users enthusiastic about the potential this software has to offer.

Response from Protecht

Replied January 2016

Thanks Kellie, It has been a pleasure working with you at MMPCU! Thanks for your feedback

December 2015

troy from Holiday Coast Credit Union

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

December 2015

Protecht.ERM - ticks all the boxes

Easy to use, great reporting capabilities, not just confined to risk management but can be adapted to an infinite number of reporting areas, great customer service

Response from Protecht

Replied January 2016

Thanks for your review Troy!