Q-Pulse key people
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8About Q-Pulse
Q-Pulse is a governance, risk and compliance (GRC) solution for the manufacturing, health care and airline industries. The solution enables organizations to manage their processes and take preventive action. Q-Pulse provides on-premise and cloud-based deployment options. It helps risk managers to manage documents, audits, suppliers, incidents and risk.
With Q-Pulse’s document management feature, executives can collect, store, access and manage files from a centralized repository. The solution is able to send automatic notifications to users when a document is created, edited and published.
The solution’s risk management feature creates a platform to establish a risk strategy for organizations. Q-Pulse enables organization...
51 Reviews of Q-Pulse
Average User Ratings
Overall
4.27 / 5 stars
Ease-of-use
4.0
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
October 2019
Vikki from Consumer Electronics
Company Size: 5,001-10,000 employees
Industry: Consumer Electronics
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Great system for more than just document management
Great experience, we are reducing our administrative load as well as succeeding in projects to reduce and simplify our processes. The services team are helpful and have a wealth of experience to share.
Pros
Simple to use, speed of deployment, licencing model, flexibility
Cons
Some data is not shared across modules - which would be useful.
Reasons for Choosing Q-Pulse
Speed and ease of deployment and licencing model
Response from Qualsys
Replied October 2019
Wow Vikki, on behalf of the whole team at Qualsys - thank for you leaving us a review! We are over the moon you've had an overall great experience of EQMS. We'll keep working on making the data available across all the modules but have raised this. Thanks again for taking the time to leave us a review. Kate Armitage (Compliance Director) www.qualsys.co.uk
August 2019
Annabelle from Marley Ltd
Company Size: 501-1,000 employees
Industry: Building Materials
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2019
Qualsys Experience
A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.
Pros
Ease off use Ability to run from IPad's and phones Flexibility of being able to tailor to own needs Dashboard for tracking performance Easy administration
Cons
Audits process is long winded and could be simplified by being able to raise on close on the app. Modules are not interactive with each other and operate independently.
Reasons for Choosing Q-Pulse
Locality of organisation User friendly Proce
Reasons for Switching to Q-Pulse
Previous system was no longer supported and users were not happy with it. Lost all buy in and employees deviated from the system so losing visibility of the EHSQ performance from a central function.
Response from Qualsys
Replied August 2019
Thank you for writing us a review Annabelle. We're really delighted you find EQMS easy to use and flexible to tailor to your own needs. Thank you for your feedback about the audit process. We're getting a support nurse to get in touch with you as you can raise and close audits on the mobile application. All the best, Emily
October 2019
Daniel from EPC-UK
Company Size: 201-500 employees
Industry: Chemicals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Functionality
4.0
October 2019
Great software
This is housing all our certificates, training and actions. So far so good!
Pros
A very easy business system to administer. I particularly like the Actions and Document Manager module.
Cons
We needed a lot of customization to ensure the Training Manager module worked for us.
Reasons for Choosing Q-Pulse
Unsure - wasn't too involved with this.
Reasons for Switching to Q-Pulse
Unsure - wasn't too involved with this.
Response from Qualsys
Replied November 2019
Hi Daniel Thank you for reviewing Qualsys. Delighted to hear you think EQMS is great software and a very easy business system to administer. We appreciate it can take a bit of time to get the modules configured so it meets your internal processes, but the effort you've but in now really will pay off in the long run. If you do have any suggestions or recommendations to help us improve EQMS, please do send us your feedback to info@qualsys.co.uk Thanks again, Emily
July 2019
Danielle from UCP / Zeller Plastik
Company Size: 201-500 employees
Industry: Plastics
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
July 2019
Qualsys is life-changing!
Overall, it has made an improvement and met a lot of our needs. The most difficult part is getting end users engaged in the system.
Pros
I love the usability of the software. It is very intuitive, and has all of the features we wanted, or didn't know we wanted! The configurability of the system has also been a huge positive for us. With our old system we weren't able to fully configure, and the elements that we could configure required an IT administrator and/or a particular licence. I will bullet point the rest: Ability to link related documents Setting review dates for documents Dashboard Limiting permissions/viewing ability Ability for end users to leave feedback on documentation Automatically PDFing documents Embedding codes Training/help is within the system Overall the software is miles ahead of the others, with so many positive points!
Cons
The cons: There is not an option to select the information shown in an issue report The forms are "fully configurable", for example some information has to be there, and it has to be at the top of the form rather than in another section Kickstarting workflows is a little more clunky than the "pass to" function The "if" option could have a lot more power (but I understand this is a recent development) You can't do a blank search for all documents (filtering with topics for example)
Reasons for Choosing Q-Pulse
Qualsys had the full package in comparison, and was a lot more user friendly.
Reasons for Switching to Q-Pulse
DDM was very old fashioned, not very configurable, and difficult to train to end users.
Response from Qualsys
Replied July 2019
Hi Danielle, This is such a lovely review. Thank you so much for sharing your experience of Qualsys with the world. It means a lot to us. Thank you also for sharing your feedback about workflows. If you have any more feedback on new or old functionality, please do send us an email to usability@qualsys.co.uk and our UX/UI team will look into it. Many thanks Emily
August 2019
Stewart from York Instruments Ltd
Company Size: 11-50 employees
Industry: Medical Devices
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Medical Devices EQMS
Very happy overall with the document and issue manager modules utilised within EQMS. Have already had a product upgrade and the customer support from the rep is excellent.
Pros
The software can be used across a variety of platforms.
Cons
Some parts and functionality seem a bit dated but are aware that Qualsys are addressing this.
Reasons for Choosing Q-Pulse
Qualsys were able to provide the personal touch and were always quick to respond when evaluating products. Ultimately down to the software functionality over a variety of platforms.
Response from Qualsys
Replied August 2019
Thank you for taking the time to write Qualsys a review Stewart! We are thrilled that you find the Qualsys support excellent and are very happy with the EQMS modules you are using. We're looking forward to seeing you at our next GxP Product Advisory group meeting! Emily
