About Risk Radar

Risk Radar Enterprise (RRE) is a web-based solution, designed to help organizations across manufacturing, government, education, healthcare and various other sectors identify, manage, track, report and mitigate risks. Features include role-based permissions, project management, root cause analysis, historical logs, prioritization, audit trail, and user-defined fields.

The application enables supervisors to manage cost, schedule, performance and technical risks on a centralized platform. It helps professionals streamline the entire risk, opportunities and issues (ROI) history lifecycle from identification to retirement. Risk Radar Enterprise also offers multiple viewpoints from strategic to an individual project level. Administrators can track the opportunity s...


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2 Reviews of Risk Radar

Overall rating

5 / 5 stars

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March 2020

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Heather from DCS Corporation

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Customer Service

The company customer service is extremely great. They write clear instructions/user manuals and are prompt and professional anytime I work with them.

Pros

I am not a strong user of the software, I just update the software, manage permissions, etc. However, I always am please with how wonderful the support staff is. So even when I feel like I may get confused or frustrated with the installs or instructions, the support staff is always easy to get a hold of and extremely helpful.

Cons

Nothing that I can speak to currently. I have had no complaints from the end users.

Response from Pro-Concepts

Replied March 2020

Heather Thank you for your review. We pride ourselves in providing timely and responsive customer service. We want to ensure all users that we will respond to any concerns that may impact the their use of RRE. Working closely with your tier 1 support team ensures your users are not impacted. We stand by always to assist our clients. Sincerely Risk Radar Support Team

March 2020

Monte from MAXIMUS Federal

Company Size: 10,000+ employees

Industry: Outsourcing/Offshoring

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Enterprise & Project Risk Management

Overall, this product has been a very important tool to help identify, manage, and report on risks--especially in an environment where managing umpteen spreadsheet-based risk registers is no longer practical for consistency of data capture, meaningful analysis and aggregate reporting.

Pros

The product is easy to use with minimal training. The licensing is very inexpensive compared to much more complex competing products. While there are concurrent user license limitations, the reality is that no where near all of the users are concurrently logged into the tool, so in effect, the number of users is practically unlimited and this is important for risk ownership, updating risks, system-generated emails, etc. There is immediate support of the product by the vendor.

Cons

The product does not have customizable fields, i.e., creation and use of additional fields specific to our environment. The product could have more robust searching and filtering for reports.

Reasons for Choosing Risk Radar

Ease of use and pricing (especially since the licensing is not based on users per se).

Reasons for Switching to Risk Radar

It was no longer practical to manage umpteen spreadsheet-based risk registers for consistency of data capture, analysis, and aggregate reporting.

Response from Pro-Concepts

Replied March 2020

Mr. Olson Thank you for a very comprehensive review. We strive to evaluate all user comments as potential product enhancements to support the RRE community of users. We continue to add capabilities with each version release thanks to inputs received from our users. Again, thank you for your review and suggestions. Risk Radar Staff