About RiskWatch

RiskWatch is a risk management and compliance solution provider, offering user-friendly platforms that focus on physical security, cyber security, compliance, and third-party assessments. Utilize automated functions to perform assessments in less time; users can access the dashboard to see real-time data from their assessments, generate customized reports, or communicate with staff through smart emails.

Using the platform, users will first create the asset to be evaluated. Next, they will select the questions that will be in the assessment. RiskWatch offers over 35 content libraries ready for out-of-the-box use, such as NIST, HIPAA, and ISO. The third step is to complete the assessment. The software enables mobile and offline data collection. After the assess...


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of RiskWatch

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(2)

2

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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May 2019

Shaun from Colorado Springs Utilities

Company Size: 1,001-5,000 employees

Industry: Utilities

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

SecureWatch for Utilities Service

My company has not yet gone "live" with the platform, but we've done extensive testing of the product to get a complete understanding of it's capabilities. So far the platform has exceeded expectations and we are excited to launch it in the next few weeks.

Pros

Without a doubt, my best experience with this software has been the customer support received! The platform is very easy to navigate, and provides colorful graphics to roll-up results in an easy-to-use dashboard.

Cons

Though easy to navigate, some actions are not as intuitive as I would like. For example; once you create a User with "Site Contact" permissions, you are unable to change their permission level. Additionally, you're unable to delete a User, you can only make them "inactive".

Response from RiskWatch

Replied June 2019

Hi Shaun, Thank you for the feedback, it's great to hear you've had such a positive experience! I've submitted your suggestions on the ability to edit permissions and delete users. Best, Jeremy

April 2019

John from Seaworld Parks and Entertainment (Sesame Place)

Company Size: 201-500 employees

Industry: Security and Investigations

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

April 2019

Sesame Place Security Product Trial

Overall I believe RiskWatch to be a good program and helpful tool in the security industry when assessing risk. I believe it would help the company I work for be more mindful of security risks and be better prepared for our annual cooperate risk evaluations.

Pros

The depth of questions asked. The follow up questions. The ability to add pictures to the survey. The ability to use on a tablet enabling our Officers to use the software while in the park completing rounds.

Cons

User-friendliness. Getting the survey started took a little longer than I should due to the misleading tabs. There are also a few drop down bars that don't work and some buttons that have some "dead clicks".

Response from RiskWatch

Replied April 2019

Hi John, Thank you for taking the time to leave a review! We appreciate your feedback. Please know that both of the concerns you expressed have been addressed by our development team and you can expect these changes in our next major release. Best, Jeremy

April 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

April 2019

its ok

I decided to use it, but I think there will be a lot of improvements the company can make.

Pros

I loved the Surveys that it provided! they were well thought out.

Cons

Kind of hard to navigate and the tutorials did not always work

Response from RiskWatch

Replied May 2019

Thank you for your honest feedback. Our team is working hard to improve our software for our next major release, including user friendly navigation and our tutorials. We hope you'll be pleased with the changes! -RiskWatch

December 2018

Michael from Amber Road

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

Strong risk software contender at an agressive price.

Pros

Ease of use, ability to customize, remediation, task tracking and extensive question set and risk registers.

Cons

Speed and reporting of the toolset (current state, we understand this is being updated).

May 2019

Yves from National Research council

Company Size: 5,001-10,000 employees

Industry: Research

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Risk watch review

Pros

The ease of use is a definitive pros of this software. It cut my report writing time significantly.

Cons

It was brought to my attention that the crime cast score lead to confusion. I had to explain the logic behind the crime cast score for my supervisor to understand it. But it is a learning curve that will be tamed in time.

Response from RiskWatch

Replied May 2019

Hi Yves, We're glad you had such a positive experience with our software, thank you for taking the time to share! We also appreciate your feedback on the crime cast scoring. Our team will make sure a clear explanation is in place for our next major release to avoid any confusion. -RiskWatch