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Web browser (OS agnostic)About RiskWatch
RiskWatch is a risk management and compliance solution provider, offering user-friendly platforms that focus on physical security, cyber security, compliance, and third-party assessments. Utilize automated functions to perform assessments in less time; users can access the dashboard to see real-time data from their assessments, generate customized reports, or communicate with staff through smart emails.
Using the platform, users will first create the asset to be evaluated. Next, they will select the questions that will be in the assessment. RiskWatch offers over 35 content libraries ready for out-of-the-box use, such as NIST, HIPAA, and ISO. The third step is to complete the assessment. The software enables mobile and offline data collection. A...
5 Reviews of RiskWatch
Average User Ratings
Overall
4.4 / 5 stars
Ease-of-use
4.0
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
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May 2019
Shaun from Colorado Springs Utilities
Company Size: 1,001-5,000 employees
Industry: Utilities
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
SecureWatch for Utilities Service
My company has not yet gone "live" with the platform, but we've done extensive testing of the product to get a complete understanding of it's capabilities. So far the platform has exceeded expectations and we are excited to launch it in the next few weeks.
Pros
Without a doubt, my best experience with this software has been the customer support received! The platform is very easy to navigate, and provides colorful graphics to roll-up results in an easy-to-use dashboard.
Cons
Though easy to navigate, some actions are not as intuitive as I would like. For example; once you create a User with "Site Contact" permissions, you are unable to change their permission level. Additionally, you're unable to delete a User, you can only make them "inactive".
Response from RiskWatch
Replied June 2019
Hi Shaun, Thank you for the feedback, it's great to hear you've had such a positive experience! I've submitted your suggestions on the ability to edit permissions and delete users. Best, Jeremy
April 2019
John from Seaworld Parks and Entertainment (Sesame Place)
Company Size: 201-500 employees
Industry: Security and Investigations
Review Source: Capterra
Ease-of-use
3.0
Functionality
3.0
April 2019
Sesame Place Security Product Trial
Overall I believe RiskWatch to be a good program and helpful tool in the security industry when assessing risk. I believe it would help the company I work for be more mindful of security risks and be better prepared for our annual cooperate risk evaluations.
Pros
The depth of questions asked. The follow up questions. The ability to add pictures to the survey. The ability to use on a tablet enabling our Officers to use the software while in the park completing rounds.
Cons
User-friendliness. Getting the survey started took a little longer than I should due to the misleading tabs. There are also a few drop down bars that don't work and some buttons that have some "dead clicks".
Response from RiskWatch
Replied April 2019
Hi John, Thank you for taking the time to leave a review! We appreciate your feedback. Please know that both of the concerns you expressed have been addressed by our development team and you can expect these changes in our next major release. Best, Jeremy
April 2019
Anonymous
Verified Reviewer
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
April 2019
its ok
I decided to use it, but I think there will be a lot of improvements the company can make.
Pros
I loved the Surveys that it provided! they were well thought out.
Cons
Kind of hard to navigate and the tutorials did not always work
Response from RiskWatch
Replied May 2019
Thank you for your honest feedback. Our team is working hard to improve our software for our next major release, including user friendly navigation and our tutorials. We hope you'll be pleased with the changes! -RiskWatch
December 2018
Michael from Amber Road
Verified Reviewer
Company Size: 501-1,000 employees
Industry: Computer Software
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2018
Strong risk software contender at an agressive price.
Pros
Ease of use, ability to customize, remediation, task tracking and extensive question set and risk registers.
Cons
Speed and reporting of the toolset (current state, we understand this is being updated).
May 2019
Yves from National Research council
Company Size: 5,001-10,000 employees
Industry: Research
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Risk watch review
Pros
The ease of use is a definitive pros of this software. It cut my report writing time significantly.
Cons
It was brought to my attention that the crime cast score lead to confusion. I had to explain the logic behind the crime cast score for my supervisor to understand it. But it is a learning curve that will be tamed in time.
Response from RiskWatch
Replied May 2019
Hi Yves, We're glad you had such a positive experience with our software, thank you for taking the time to share! We also appreciate your feedback on the crime cast scoring. Our team will make sure a clear explanation is in place for our next major release to avoid any confusion. -RiskWatch